Socket Store Reviews 5,352

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness of the staff and the overall efficiency of their interactions. Many people appreciate the high quality of the products, noting they are exactly as described and often uniquely crafted. Reviewers frequently mention the prompt and quick delivery, with orders arriving well-packaged and often ahead of schedule. However, some people mentioned issues with delivery going to the wrong address and suggested that the website could be improved, especially concerning different delivery and customer addresses. A few other people also felt that some products were a bit smaller than expected, requiring minor adjustments during installation.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing items as exactly as described and... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting quick and... See more

Service

Users describe positive interactions with service, frequently highlighting it as first-class, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as good, superb, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more

Company replied

Rated 5 out of 5 stars

Had a few orders previously for my house when i looked to purchase more noticed sockets were not showing white switches. One call to your office and the lady said items being fazed out with white swit... See more

Company replied

Rated 5 out of 5 stars

Items arrived quickly and well-packaged. Lovely quality - will look great (along with my previous order via Etsy) in my new kitchen! Will definitely order from here again if I need to for another room... See more

Company replied

Rated 5 out of 5 stars

The customer service team assisted me in being able to order and pick up my products on the same day. Which was really helpful as my electrician was waiting for the items.

Company replied



Company details

  1. #2 of 20 best companies in Electrical supply shop
  2. #2 of 33 best companies in Electrical wholesaler
  3. #22 of 193 best companies in Electronics store
  4. #2 of 12 best companies in Lamp shade supplier
  5. #2 of 19 best companies in Light bulb supplier
  6. #7 of 99 best companies in Lighting Shop

About Socket Store

Written by the company

30 Day No Quibble Guarantee

Whatever you order we offer you a no quibble guarantee on any item. As long as it's unused and with the original packaging we'll give you a full refund for the item.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Prompt service

Quality product, delivered as expected.

2 January 2025
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your kind words! We're glad to hear you were pleased with the quality of our product and prompt delivery.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Great service.

23 December 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your kind words! We're glad to hear you had a great experience with the service provided. 😊

Kind regards,
Socket Store

Rated 5 out of 5 stars

I was kept up to date with the delivery…

I was kept up to date with the delivery details.My order was delivered on time and well packaged.Will use this company again.

19 December 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your wonderful feedback! We're glad to hear you were kept informed about your delivery, and that your order arrived on time and well packaged. We look forward to serving you again! 😊

Kind regards,
Socket Store

Rated 5 out of 5 stars

Quality & pricing very good

Quality & pricing very good

16 December 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your kind words! We're thrilled to hear that you’re happy with both the quality and pricing of our product. 😊

Kind regards,
Socket Store

Rated 5 out of 5 stars

Quick delivery and quality product

Quick delivery and quality product. Not fitted yet but absolutely love them!

12 December 2024
Socket Store logo

Reply from Socket Store

Hi,

Thank you for your kind words! We're thrilled to hear you love the product and hope it fits perfectly once installed.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Quick delivery of the order placed

Quick delivery of the order placed. The invoice was also sent with the delivery details.

5 December 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your feedback! We're glad to hear the delivery process.

If you need any further information or assistance, please do not hesitate to get in touch.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Fixing screws missing, ecellent response from Socket Storee

Two fixing screws were missing from one of the sockets I ordered. Received replacements the day after reporting the shortage to the Socket Store. Excellent service.

5 December 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for sharing your experience! We’re glad the Socket Store team resolved the issue promptly and provided excellent service.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Antique brass floor socket

Great product. Exactly as described. Arrived promptly.

2 December 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your feedback! We're glad you’re happy with the antique brass floor socket and our prompt delivery.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Excellent service

Excellent service as usual have ordered many times good price

2 December 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your continued support! We're so glad to consistently provide you with excellent service and great prices.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Helpful staff and prompt delivery

Helpful staff and prompt delivery

2 December 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your feedback! We're delighted to hear you appreciated our helpful staff and quick delivery—your satisfaction means everything to us.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Excellent service and brilliant quality

Excellent service and brilliant quality

29 November 2024
Socket Store logo

Reply from Socket Store

Hi,

Thank you so much for your kind words! We’re thrilled to hear you enjoyed our service and quality, and we look forward to serving you again.

Kind regards,
Socket Store

Rated 4 out of 5 stars

Classy product.…

A little disappointed that the double socket was not listed as out of stock when I ordered it. However I didn't have to wait to long for it to come back into stock. When I received the double socket it was well worth the wait. It looks very classy, was delivered very quickly and packaged extremely well.

22 November 2024
Socket Store logo

Reply from Socket Store

Hi,

Thank you for your kind words and patience! We're thrilled to hear that you found the double socket worth the wait and appreciated the quality and quick delivery.

If you require any further information or assistance, please do not hesitate to get in touch.

The Socket Store team

Rated 5 out of 5 stars

Brilliant service

27 November 2024
Socket Store logo

Reply from Socket Store

Hi,

Thank you for your feedback! We're delighted to hear you were pleased with our service.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Great items

Great items, dispatched quickly. Would definitely buy again.

26 November 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your review! We're glad you loved the items and speedy dispatch—looking forward to serving you again!

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Very Competitive Pricing on Products…

Competitive pricing on Retro Products with quick delivery and excellent customer support. Highly recommended and will personally use again

22 November 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your wonderful feedback! We're thrilled you enjoyed our pricing, delivery, and support—we look forward to serving you again!

If you require any further information or assistance, please do get in touch.

The Socket Store Team

Rated 4 out of 5 stars

Good

Overall, good products. I did receive a 13a spur that was broken on delivery, however customer service was great and they sent a replacement quickly. If not for this it would be 5 stars. Thanks.

18 November 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your honest feedback! We’re glad our customer service could promptly resolve the issue, and we appreciate your understanding.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Great product

Great sockets very pleased arrived quickly.

14 November 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your review! We're delighted you're happy with the sockets and our speedy delivery.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Very efficient through the whole…

Very efficient through the whole process from order to delivery. Plus, I also returned a product which was also dealt with incredibly promptly. Many thanks

12 November 2024
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your kind feedback! We're pleased to hear you found the process efficient, including the return—your satisfaction means a lot to us.

Please get in touch if you require any information or assistance.

Kind regards,
Socket Store

Rated 5 out of 5 stars

Great fast delivery very nice quality…

Great fast delivery very nice quality product.

11 November 2024
Socket Store logo

Reply from Socket Store

Hi,

Thank you for your review! We're thrilled you’re happy with the fast delivery and quality of the product.

Kind regards,
Socket Store

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