Sofas by Saxon were wonderful, from their online chat function to Megan who emailed us about our order and Alfie who delivered the sofa. Everything was smooth, seamless and stress free. We love our so... See more
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Already have two Saxon sofa and chair sets which we bought from from Saxon in 2021. We have moved house in 2025 and needed another two seater sofa, footstool and pouffe table to match our existing fu... See more
Company replied
Sofas have always been our 'bogey piece'. They always feel perfect in the show room and then seem different when we get them home. Delighted to report that's not the case this time! From the initial v... See more
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From walking into the store with huge displays and colour choice, no pressure sales, kept up to date with progress. As a manufacturer they offer different feet height so many colours and materials and... See more
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Company details
- #23 of 397 best companies in Home Furniture Shop
- #3 of 22 best companies in Furniture maker
- #12 of 244 best companies in Home improvement shop
- #9 of 114 best companies in Living room shop
- #7 of 92 best companies in Sofa store
- #3 of 25 best companies in Upholstery shop
About Sofas by Saxon
Written by the company
Saxon Furniture Ltd, Made by hand, loved by you 🫶 From family business to employee-owned 💙 British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for 40 years.
The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields and leather/fabric furniture in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business.
As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom.
It's an honesty that has served us well for 40 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.
Lifetime Guarantee Of Quality
*Terms & Conditions apply
Because we’re so confident in the quality of our furniture, all the timber frames supplied by Sofas by Saxon (allowing for fair wear and tear) are guaranteed against faulty manufacture for the lifetime of the sofa, ensuring lasting quality and peace of mind.*
Contact info
Manchester Road, BL3 2NZ, Bolton, United Kingdom
- 01204 368413
- sales@sofasbysaxon.com
- www.sofasbysaxon.com
4.9
Excellent
4k reviews
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Replied to 100% of negative reviews
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Lovely company to deal with
Lovely company to deal with, good communication and lovely sofa. The delivery guys were only too happy to help. I would buy from them again and would recommend them.
14 January 2026
Unprompted review
Reply from Sofas by Saxon
Dear Linda
Thank you very much for taking the time to leave such a kind review.
We are delighted to hear that you found us a pleasure to deal with and that you are happy with your new sofa.
It is also great to know our delivery team were helpful and made the experience even better.
Your recommendation truly means a lot to us and we would be delighted to welcome you back again in the future.
Kind Regards,
The Sofas by Saxon Team
The staff were with me all the way…
The staff were with me all the way through the process of choosing the right colour and style to the delivery and unwrapping.thnx
6 January 2026
Reply from Sofas by Saxon
Dear Jennifer
Thank you for your kind feedback.
We are so pleased to hear that our team supported you throughout the entire process from ordering to delivery.
It is lovely to know you felt looked after every step of the way, and we truly appreciate you taking the time to share your experience.
Kind Regards,
The Sofas by Saxon Team
They’re good and friendly people and…
They’re good and friendly people and the service was very good the sofa are very good highly recommend
6 January 2026
Reply from Sofas by Saxon
Dear Fatma
Thank you for taking the time to share your feedback.
We are delighted to hear that you found our team friendly, the service very good, and that you are happy with the quality of your sofa.
Your recommendation means a great deal to us. Thanks again.
Kind Regards,
The Sofas by Saxon Team
Brilliant service
Brilliant service , really helpful and informative. As a family we have always used Saxons and would recommend every time.The delivery people were polite and considerate when bringing in the furniture and took great care 10/10 well done to all the team.A special thank you to Amanda who was always happy to help with any queries.
6 January 2026
Reply from Sofas by Saxon
Dear Dean
Thank you for your wonderful feedback.
We are so pleased to hear that you continue to choose us.
It is great to know the team were helpful and informative, and that our delivery crew took such care and consideration in your home.
A special thank you for mentioning Amanda, she will be delighted to know her support made a difference.
We truly appreciate your recommendation and kind words to the whole team.
Kind Regards,
The Sofas by Saxon Team
Chesterfield Sofa's
My Grandson and I visited the showroom, and took the oportunity for a factory tour, during which nowhere was off limits, and a chance to talk with the craftsmen.
On selecting the style we preferred, and sitting on various sofas, we asked if we could have the sprung base, softer, included in ours, after a short discussion with manufacturing it was approved, we placed our order.
We are extremely happy with our purchase, and the service provided.
18 August 2025
Reply from Sofas by Saxon
Dear Peter
Thank you for sharing your experience with us.
We are delighted to hear that you and your grandson enjoyed visiting the showroom and factory, and that meeting our craftsmen added to the experience.
It is wonderful to know we were able to accommodate your request and that you are extremely happy with both your sofa and the service provided.
Your kind feedback is truly appreciated.
Kind Regards,
The Sofas by Saxon Team
Highest quality furniture and excellent service.
Already have two Saxon sofa and chair sets which we bought from from Saxon in 2021. We have moved house in 2025 and needed another two seater sofa, footstool and pouffe table to match our existing furniture. Our delivery was swift, with our new furniture perfectly matching our existing Saxon furniture. Lovely quality furniture - thank you so much!
6 January 2026
Reply from Sofas by Saxon
Dear Customer
Thank you so much for taking the time to share your experience with us.
We are delighted to hear that your new sofa, footstool and pouffe table match perfectly with your existing Saxon furniture.
It is especially rewarding to know you chose us again after several years and that our quality continues to meet your expectations.
Your continued support truly means a great deal to the whole team.
Kind Regards,
The Sofas by Saxon Team
The sales team were very knowledgeable…
The sales team were very knowledgeable and the Sofa of excellent quality the price is very reasonable in the quality furniture market and the delivery team are extremely helpful
6 January 2026
Reply from Sofas by Saxon
Dear Graham
Thank you very much for taking the time to share your feedback.
We are delighted to hear that you found our sales team knowledgeable and that you are pleased with the quality of your sofa.
It is also great to know that you felt the pricing reflected the quality of the furniture.
Your kind comments mean a great deal to everyone here and are truly appreciated.
Kind Regards,
The Sofas by Saxon Team
Staff in store were lovely
Staff in store were lovely. Very helpful and gave you time to browse. The sofas we ordered came on time and delivery men were very polite and courteous. Lovely sofas would definitely recommend a visit to Saxons to anyone looking for value for money and plenty of choice.
6 January 2026
Reply from Sofas by Saxon
Dear Mr Baran
Thank you very much for your lovely feedback.
We are delighted to hear that our showroom team made you feel welcome and gave you the time to browse at your own pace. It is also great to know that delivery went smoothly.
We are also so pleased you are happy with your sofas and truly appreciate your recommendation.
Thank you for choosing Saxon and for taking the time to share your experience.
Kind Regards,
The Sofas by Saxon Team
Sleeping Beauty Would Love It.
I had the benefit of "testing" the product for 5 weeks whilst staying with a friend. I was so impressed I decided to buy one. It turns very quickly from an elegant piece of furniture into a very comfortable bed. Just love it.
6 January 2026
Friendly and helpful staff
Friendly and helpful staff made the whole process a pleasure from our first visit to the showroom, where we were given a tour of the factory, until delivery of the sofa. We were kept informed at every step of the process.
We were thrilled to take possession of a high quality and extremely attractive Chesterfield sofa.
9 October 2025
Unprompted review
Reply from Sofas by Saxon
Dear Patricia
Thank you very much for your kind review.
We are so pleased to hear that our team made the whole process enjoyable for you, from your first showroom visit and factory tour through to delivery.
We are also delighted that you are thrilled with your sofa and that its quality and appearance have met your expectations.
Thank you again for choosing us and for taking the time to share your experience.
Kind Regards
The Sofas by Saxon Team
Everything about this company is…
Everything about this company is wonderful from the sales people to the delivery guys . I am sitting on beautiful new chesterfield and could not be happier . It is absolutely beautiful
18 December 2025
Unprompted review
Reply from Sofas by Saxon
Dear Karen
Thank you so much for your lovely feedback.
We are delighted to hear how happy you are with your new Chesterfield and that your experience with our sales team and delivery crew was so positive.
Thank you again for choosing Saxon and for taking the time to share your experience, it truly means a great deal to all of us.
Kind Regards
The Sofas by Saxon Team
Brill
From start to finish with the show room visit couldn’t be happier
3 September 2025
Unprompted review
Reply from Sofas by Saxon
Dear Shannon
Thank you for sharing your feedback.
It’s great to hear your experience from the showroom onward left you so happy.
Knowing the whole process felt positive from the very beginning means a lot.
Thanks again and enjoy your new furniture.
Kind Regards
The Sofas by Saxon Team
I recently bought a Chesterfield Corner…
I recently bought a Chesterfield Corner Sofa from Sofas by Saxon and couldn’t be happier. The quality is exceptional — gorgeous leather, flawless stitching, and a really sturdy frame. It’s not just stylish, it’s genuinely comfortable and perfect for relaxing.
The team were brilliant throughout the ordering process, helping with colour choices and keeping me updated.Special thanks to Amanda Coltelli for her help and assistance . Delivery was on time and handled with care.
After weeks of use, the sofa still looks immaculate. If you’re considering a high-quality Chesterfield, I’d definitely recommend Sofas by Saxon.
21 July 2025
Reply from Sofas by Saxon
Dear Sajad
Thank you so much for taking the time to share this.
We’re delighted to hear how pleased you are with your new Chesterfield corner sofa. It’s great to know the craftsmanship, comfort, and style have all lived up to your expectations, and even better to hear it looks immaculate in your home.
Amanda will be so happy to know her help made a difference.
Enjoy your new sofa, and thank you again for the feedback and also the recommendation.
Kind Regards
The Sofas by Saxon Team
Quality
Customer service excellent, good communication. Quality furniture. Thankyouall
6 November 2025
Reply from Sofas by Saxon
Dear Margaret
Thank you for your kind words.
We’re so pleased to hear you found our customer service, communication, and furniture quality to be excellent. It means a lot to the whole team.
Thank you again for choosing us.
Kind Regards
The Sofas by Saxon Team
Good experience
I was hesitant about ordering furniture on line. Two Lovely large chesterfield sofas. But it all went very smoothly and was delivered by two very nice men All in all a good experience.
9 November 2025
Reply from Sofas by Saxon
Dear Ves
Thank you so much for your feedback.
We’re delighted to hear that, despite your initial hesitation about ordering online, everything went smoothly and you’re happy with your two Chesterfields.
It’s great to know the delivery team made a positive impression too — we’ll be sure to pass that on to them.
Enjoy your new sofas, and thank you again for choosing us.
Kind Regards
The Sofas by Saxon Team
Satisfied Customer
Excellent customer service from entering the showroom to having updates on the settee progression. Final product is very well made.
6 November 2025
Reply from Sofas by Saxon
Dear Mrs Seth
Thank you so much for your feedback.
We’re delighted to hear that you enjoyed your experience from start to finish.
It’s always wonderful to know our customers are happy with both the service and the craftsmanship.
Enjoy your new furniture, and thank you again for choosing Sofas by Saxon.
Kind regards,
The Sofas by Saxon Team
A delighted customer…
My sister bought a suite from this company and I just had to get mine from here too. Chloe made everything so easy from swatches to ordering The sofa was delivered by 2 very friendly men who unpacked, moved everything where I wanted it and took the packing away. My suite is fabulous even better that I imagined . Would definitely recommend this company
11 November 2025
Unprompted review
Reply from Sofas by Saxon
Dear Jacqueline
Thank you so much for your wonderful review.
It’s fantastic to hear that your experience was such a positive one — we’ll be sure to pass along your kind words to Chloe and our delivery team.
We’re delighted that you love your new suite and that it’s even better than you imagined!
Thank you for choosing us and we hope you enjoy your furniture for many years to come.
Kind regards,
The Sofas by Saxon Team
Great service
Easy to order, very helpful staff. Delivery was on time and very efficient. Very please with the quality of the sofa
6 November 2025
Reply from Sofas by Saxon
Dear Mr Hindes
Thank you for your lovely review.
We’re so pleased to hear that you found the ordering process easy, our team helpful, and delivery smooth and on time.
It’s wonderful to know you’re happy with the quality of your new sofa too, that means a lot to us!
Wishing you many years of comfort and enjoyment.
Kind regards,
The Sofas by Saxon Team
Superb service and products.
We visited the Sofas by Saxon showroom and were very impressed by the quality of their sofas.
They were much better quality than the high-end department stores we had tried. Saxon's sofas are made to order and not just mass produced for a wide market.
They have a large window that looks out over their factory floor so you can see the high standards they work to.
The staff were very warm and friendly.
From ordering to delivery everything went smoothly. The delivery guys were so friendly and respectful too.
The whole experience felt we were getting a service from a family run company whose staff genuinely care and enjoy their work.
We are VERY pleased with our beautifully made sofas. The materials used are very high quality.
I highly recommend them.
26 July 2025
Reply from Sofas by Saxon
Dear S Gray
Thank you so much for sharing such a lovely review.
It’s wonderful to hear how impressed you were during your showroom visit and that the craftsmanship stood out compared with other stores. Being able to see the workshop in action is something we’re very proud to offer, so it’s great that it added to your experience.
Your kind words about the team and the delivery crew mean a lot. We’re delighted that everything felt smooth, friendly, and personal from start to finish, and even happier that you’re so pleased with your beautifully made sofas.
Thank you for the recommendation and for choosing us.
Enjoy your new furniture.
Kind Regards
The Sofas by Saxon Team
Highly recommend
The lady on the phone was extremely helpful & the furniture arrived on time by 2 great guys who moved my old chair into the garage. The pictures on the website do not do the furniture justice as it is beautiful.
6 November 2025
Reply from Sofas by Saxon
Dear Yvonne
Thank you so much for your kind review.
We’re delighted to hear that you found our team so helpful and that your delivery went smoothly.
It’s wonderful to know the furniture has exceeded your expectations and we really appreciate your recommendation.
Thanks again.
Kind Regards
The Sofas by Saxon Team
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