Softfloor Kids UK Reviews 5

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a great experience buying tiles…

We had a great experience buying tiles for a playmat for our baby from Softfloor Kids. The tiles are high quality, comfortable, and in a lovely colour. We miscalculated the amount we needed (totally our fault!) and they were very helpful in getting an extra tile to us. Thank you very much.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted

I was a little nervous to order from this company given the negative trustpilot reviews, but after speaking to a lovely lady on the phone, I ordered two packs of 30cm plain foam mat pieces to create a floor mat for my 5 month old baby. I ordered on Thursday afternoon, and the delivery arrived on Saturday morning. I am absolutely delighted with the item. Really good quality, looks great, and my son loves rolling around on it. I would definitely recommend this company, and would order from them again.

28 March 2021
Unprompted review
Rated 1 out of 5 stars

Product didn’t arrive for months

Product didn’t arrive for months and when it finally did it looked nothing like the picture. Quality of product is definitely not worth the price they charge and can get much cheaper and better elsewhere. Disappointed :(

20 January 2021
Unprompted review
Rated 5 out of 5 stars

Great quality products

This is my second purchase within the last 5 years and I absolutely love their products. The products are of very good quality and my kids love them. I would highly recommend this company.

29 December 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look