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Softonic.com Reviews 2,183

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the quality of the products and find them to be good. People appreciate the games and applications available, often highlighting realistic graphics and engaging gameplay. Some users also find the platform useful for discovering and downloading software. However, some people were dissatisfied with the website, describing it as problematic and urging others to avoid it. There are reports of unexpected software installations, notifications being difficult to remove, and concerns about unintended software downloads. Additionally, some customers experienced issues related to financial transactions with certain gaming applications and encountered difficulties with deposits and customer support.

What people talk about most

Application

Users describe ambiguous interactions with app. While some reviewers praise it as a very good app, the best... See more

Product

Clients share positive opinions on the product, with many reviewers praising the games as good, very nice,... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Many customers praise the user interface, graphics,... See more

Website

Reviewers express strong dissatisfaction with the website. Many consumers advise avoiding the site, citing... See more

Quality

People report positive experiences with quality. Many reviewers praise the game, highlighting its excellent... See more

Based on these reviews

Rated 3 out of 5 stars

Honestly the intro irritated me because we're forced to rate and you even me rate in the play store where the app doesn't exist but the game is alright

Company replied

Rated 5 out of 5 stars

I play the old games on this website like Angry Bird Rio is my most favorite game but this game is not available on play store,😭😭then I downloaded to this website Thank you softonic 💯❤️

Company replied

Rated 5 out of 5 stars

The best place to discover and download software and apps! Easy, transparent, safe and quick - great website! Thanks

Company replied

Rated 5 out of 5 stars

Eversince ive use this review center or review apps I'm glad you say this is the nice eversince promise thank you for this review apps

Company replied


Company details

  1. Software company
  2. Classified Ads Newspaper Publisher
  3. Computer Software Shop

About Softonic.com

Written by the company

Softonic is the world's largest safe software distribution platform.

For almost 30 years now, we've been dedicated to helping people around the world discover and download the right software. Today, more than 130 million users visit us every month, choosing from a catalogue of over 1.5 million programs for Windows, Android, and Mac, available in 18 languages.

At Softonic, user security always comes first. Every program goes through rigorous checks that combine signature-based AV scans, behavioral analysis, reputation signals, and integrity verification. Collaborating with tools such as VirusTotal, all this ensures multi-layer protection and continuous monitoring before it reaches you.

The Softonic Score, our transparent security scoring system, provides confidence in every download. Files that pass all checks are certified safe to download.

Not sure which app is right for you? Softonic makes it easy to compare options with expert write-ups, user ratings, and clear categorisation designed to help you decide with clarity.

Find Out More

Is Softonic Safe?

Learn how we ensure a secure catalogue and how we provide confidence to our users.

Frequently Asked Questions

Find quick answers to the most common questions about us and our platform.

Contact Support

Get in touch with our team for help with your experience on Softonic.com.

Softonic.com - World's leading software discovery and distribution platform

Written by the company

Safe downloads, since 1997
Each file in our catalogue of over 1.5 million programs passes multi-layer scans, including behavioral analysis and integrity verification in collaboration with tools such as VirusTotal. The result is reflected in the Softonic Score, our transparent rating system designed to help 130 million monthly users worldwide download with confidence.

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my favourite game

This is my favourite game

24 September 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Aryaan Shaikh,

Thank you for giving us a 5-star rating.

We’re delighted to hear that you’re enjoying one of the millions of games available for safe download from our catalogue, on Softonic.com.

Wishing you a fantastic day!

Rated 5 out of 5 stars

It helped me find apps that were lost

21 September 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Bryan,

Thank you for taking the time to leave us such a valuable review.

We’re proud to be a global leader in helping users discover secure software, and we’re delighted to know we’ve made it easier for you to find the software or apps you need.

Have a great day!

Rated 4 out of 5 stars

Hi Seema msg just

Hi Seema msg just

16 September 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello ពុក ម៉ែ,

Thank you for your review.

We weren’t able to fully understand your comments, but we’d love to hear more. For any further feedback or support, please don’t hesitate to contact us.

Have a great day!

Rated 5 out of 5 stars

I love it so much it's so cool like…

I love it so much it's so cool like literally

31 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Nellia Secret,

Your feedback and the 5-star rating are greatly appreciated! We're happy to hear that your experience on Softonic.com was positive.

Have a great day!

Rated 5 out of 5 stars

goods

I'm so happy to this game

25 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello kent vincent antogon,

Thank you for taking the time to rate us!

We're glad to know that you found your experience on Softonic.com pleasing. Also, that you're enjoying one of the games available for download from our catalogue.

Have a great day!

Rated 1 out of 5 stars

I am trying to update TubeMate

I am trying to update TubeMate. But it isn't even showing the update page. I can't even download anything.

24 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Fawzia Akter,

We are sorry to hear that you found Softonic.com unsatisfactory.

Please note that Softonic only hosts software download links. We do not develop the programs or apps listed in our catalogue. Therefore, if you need specific assistance, such as device compatibility or availability, please contact the software developer directly.

However, if you are experiencing any issues with the Softonic.com platform itself, kindly provide more details to our Customer Service team, and we will be happy to assist you.

Have a nice day!

Rated 5 out of 5 stars

Kopala

Laka 096653

23 August 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Slybeezy Kopala,

Thank you for your 5-star rating.

We're glad to know your experience on Softonic.com was positive. However, we haven't fully understood your comment.

If you have any questions, please don't hesitate to contact our customer support team.

Have a great day!

Rated 5 out of 5 stars

it's my first visit and wow ...i want…

it's my first visit and wow ...i want everything.. i was blown away by how perfect everything was laid out and ..and most of all the apps i downloaded was safe and clean..thank u much to developers and all who played a part..i am well pleased 😍🤗

19 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Nicola,

Your feedback and the 5-star rating are greatly appreciated!

We're glad to hear that you found your experience on Softonic.com pleasing. Also, that you're enjoying the apps available for secure and free download from our catalogue.

Have a great day!

Rated 1 out of 5 stars

Tried to download peazip, it tried to install opera

Tried to download peazip, but instead it downloaded and tried to install opera. Looks like softonic.com has become a trojan site or at least tries to trick you into downloading and installing unwanted garbage.

12 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi John Little,

Thank you for taking the time to share your feedback. Even though, we are sorry to hear that you found Softonic.com unsatisfactory.

For the unwanted apps, please note that when clicking the green "Download" button, the page should refresh and open up a new one. If you get a pop-up, however, that is just an ad for a different app. To avoid getting that different app, just click "No thanks, I will continue downloading ___" that is on the very bottom of the pop-up. You can then download the correct app on the new page.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 3 out of 5 stars

Suyam 12345

9 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Ragupathi Rathi,

Thanks for taking the time to share your feedback.

Unfortunately, we haven't fully understood your comment. If you have any questions or would like to share more details about your experience, please feel free to contact our customer support team. We'd be happy to help you.

Have a good day!

Rated 5 out of 5 stars

Supper appa

9 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Abi Abishek,

Thank you for your 5-star rating.

We're happy to know that your experience on Softonic.com was positive.

Have a nice day!

Rated 5 out of 5 stars

Very nice app

9 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Obuz Mon,

Thank you for taking the time to review us and for your 5-star rating.

Have a great day!

Rated 5 out of 5 stars

amazing gameplay

amazing gameplay

9 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello gulam Shahriyar,

Thank you for the 5-star rating!

We're glad to know you're enjoying the wide selection of safe, free games available on Softonic.com.

Have a great day!

Rated 5 out of 5 stars

102269186

Hingham 4jhmyu

8 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello T Thang,

Thanks for taking the time to share your feedback.

We appreciate your 5-star rating, though we haven't fully understood your comment. If you have any questions or would like to share more details about your experience, please feel free to contact our customer support team. We'd be happy to help you.

Have a good day!

Rated 5 out of 5 stars

Qqqwwhiv

Very good game

22 August 2024
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Tawhid Islam,

Thank you for the 5-star rating!

We're glad to know you're enjoying the wide selection of safe, free games available on Softonic.com.

Wishing you a great day ahead!

Rated 5 out of 5 stars

Nicee game for mobile

Nicee game for mobile

4 August 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Dima Volkov,

Thank you for your 5-star rating.

We're happy to hear you're enjoying one of the millions of games available for secure free download from our platform, Softonic.com.

Have a great day!

Rated 5 out of 5 stars

Good game

Good game
Express

14 July 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hey Banti Hire,

We highly appreciate your 5-star review.

Glad to know you found a great game through Softonic.com.

Happy playing!

Rated 5 out of 5 stars

Good game

Good game
And good characters

24 July 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi azriel tolentino,

Thank you for your 5-star rating.

We're happy to hear that you're enjoying one of the millions of games available for secure free download from our platform, Softonic.com.

Have a great day!

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