SolarNRG Reviews 

1,627
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

After a reasonable installation and payment, the service stops! Solar NRG can only be reached by a stupid bot, no personal contact anymore. They left me with a broken inverter. I lost 3 months of powe... See more

Company replied

Rated 4 out of 5 stars

The planning people were always available, and responded fast. The mounting staff was well prepared and installed everything withing a few hours. The only negative points were the wait between sig... See more

Company replied

Rated 4 out of 5 stars

The team that carried out the installation thought along, had creative ideas and worked quickly and neatly. I think a downside is that communication could only be done in English and that is a diff... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with this company. The crew who installed the solar panels were excellent and the whole installation took them only approx. 2,5 hours. They were very helpful and polite. In... See more

Company details

  1. Solar Energy Company

Information provided by various external sources

SolarNRG is een van de grootste leveranciers en installateurs van zonnestroomsystemen in Nederland. De zonnestroomspecialist voor particulieren en ondernemers en de langst bestaande zonnestroomleverancier van ons land. Daarnaast zijn we groothandel voor dealers en installateurs, die via onze eigen applicatie Sunconn eenvoudig kunnen bestellen, en zeer ervaren met grote collectieven als Eneco, Engie, iChoosr en Vereniging Eigen Huis.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(1,627)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional Installation

The whole process of buying and installation of our solar panels has been very satisfactory. Sometimes responses were a bit delayed, but no question remained unanswered. The system is working now and we are very happy with the results so far. The installation itself was very quick and efficient.

30 January 2023
Unprompted review
SolarNRG logo

Reply from SolarNRG

Dear Pieter,
Thank you for taking the time to write this review. I am happy to hear that the installation went as expected. We wish you many more hours of sunshine! 🌞

Rated 5 out of 5 stars

No reasons to refuse solar energy

Kind and professional installation workers, easy management of solar energy, the production of green energy makes me proud

4 February 2023
Unprompted review
SolarNRG logo

Reply from SolarNRG

Dear GM,
We are happy to hear that the installation works as expected. We are also proud to provide our clients of green energy. Let the sun shine! 🌞

Rated 4 out of 5 stars

Solar installation

Good and clear communication on technical questions. Professional installation tram with clear communication on installation date, arrival time and work scope

15 January 2023
Unprompted review
SolarNRG logo

Reply from SolarNRG

Dear Christophe,
Thank you for taking the time to write a review. Good to hear that the communication about technical aspects was clear and that the installers installed the installation as expected. We wish you a lot of sunny days ahead! 🌞

Rated 5 out of 5 stars

Great communication

Great communication. Good planning and proper installation.

11 January 2023
Unprompted review
SolarNRG logo

Reply from SolarNRG

Dear Rohald,
Thank you for the beautiful words! We wish you a lot of sunny hours! 😎

Rated 5 out of 5 stars

Solar panels installed in schiedam

Neat works delivered pipes in the laundry room neatly concealed. Meter box dtu-pro-s installed and explained how it works. I'm very satisfied.

9 January 2023
Unprompted review
SolarNRG logo

Reply from SolarNRG

Dear Burg,
Thank you for taking the time to write a review. Good to hear that the installation went as planned and that they delivered neat work. We wish you a lot of sunny days. 🌞

Rated 5 out of 5 stars

Knowledgable people

Knowledgable people
Installation done very efficient and on time
Left everything spotless

21 December 2022
Unprompted review
SolarNRG logo

Reply from SolarNRG

Dear sir / madam,
Thank you for the good review.
I wish you many sunny days! 🌞

Rated 5 out of 5 stars

5 star installation.

Getting my solar panels installed was a big decision and SolarNRG helped me at every step of it, right from customizing the quotation as per my needs, making my meterkast compatible , answering any technical questions, clean installation and finally delivery.
Although the wait time was extended due to current geo-political events but can't blame them for that.
I expect the service support is also as good as pre-sales was.

15 November 2022
Unprompted review
Rated 4 out of 5 stars

Seeing the scope of this project

Seeing the scope of this project, I was impressed with the admin follow up, that being said the team was not always reachable either by mail or phone. Got there in the end, but was a little time consuming.

I had the cable go through my house and was informed the holes between floors needed to be 22mm, this was more like 12mm, so I was stressing for no reason.

the two gent that did the installation were pleasant and did a good job. They did leave a mess that I needed to clean up... but okay I can live with that.

7 November 2022
Unprompted review
Rated 4 out of 5 stars

Good service and placement

Busy planning wise, but all my questions were answered before hand and the placement was fast and without any damage or problems. During the placement-day there were some small changes, but it was all handled and communicated profesionally.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

Professional and customer friendly

Overall good experience with Solar NRG. Due to overload on requests, the waiting line for the phone was long. Always friendly and helpful, listening to our specific needs. I recommend Solar NRG.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

Installation sun panels.

The installation was done in a proper way, in time and with much explanation about what they were doing and going to do. Afterwards the software was installed and checken. I got a complete overview using photos about the installed solar panels.

5 October 2022
Unprompted review
Rated 4 out of 5 stars

The installers left boxes and dirt…

The installers left boxes and dirt behind.
The cable installation although ok, could have been more esthetical. As it was installed in a bedroom, they installed a pipe for the electrical cable but using a cable tray (kabelgoot) could have been better. I requested it but they indicated they did not have it with them.

27 September 2022
Unprompted review

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