Solmer LTD Reviews 

108
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and efficient service, often noting that items arrived sooner than expected. Many people appreciate the high quality and robust construction of the products, which are often described as exactly matching their online descriptions and being well-packaged. Reviewers also highlight good communication, ease of ordering, and competitive pricing, contributing to a smooth overall purchase experience. However, some customers also noted significant issues with specific orders, particularly for hoodies or sweatshirts, which were never received. These reviewers reported a lack of communication regarding updates or delivery dates, and in some cases, difficulty contacting the company.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as well-made, robust, and of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Order

People report positive experiences with order, praising the prompt arrival of items, often earlier than... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent and good quality... See more

Service

Customers consistently note positive experiences with service, often highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You really couldn't deal with a better company 😉 I needed a special size 'inner bin' for my kitchen under worktop pull out bins. I ordered it on Friday night at 10:30 pm, the item was picked and pa... See more

Rated 5 out of 5 stars

Solmer had the right size drawer runners that I wanted and description and sizes on website meant I bought the correct ones first time. Very pleased with product. Look well made and easy to fit... my... See more

Rated 5 out of 5 stars

I found the item that I needed online and after doing a like for like search concluded that this company offered the best value by far, nearly 50 percent cheaper than some of its competitors. The ser... See more

Rated 5 out of 5 stars

I have bought from this seller 3 times now and have had no problems each time..they kept me up to date on my order and the parcel arrived well packaged and in a great condition..the delivery was reall... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(108)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

NOT the fake sweatshirt company

Hey guys, this is not the sweatshirt company you're looking for. This one is called "Solmer LTD"- not the "Solmere" fake store you bought the hoodies from. My grandma is also a victim, but you're leaving reviews for the wrong business. The one that ripped you off closed their Shopify store and is gone; they were never a real company. Contact whatever bank you made payment with and report the fraud. Best of luck!

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 3 sweatshirts from them

Ordered 3 sweatshirts from them. Never received anything and get no response from emails. Don't buy anything from them. It's a scam

19 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but you have not purchased any products from us. We are a company based in the United Kingdom, specializing in furniture accessories, and our website is www.solmer.co.uk.
We can see that you are based in the USA and placed an order on www.solmereshop.com
, which is a totally different company.
We would be very happy if you could remove your feedback, and we hope we can put this misunderstanding behind us.

Rated 1 out of 5 stars

DO NOT order from Solmere!

DO NOT order from Solmere!! This is a scam company. They will take your order and payment and you never receive anything. You have no way to contact them BUT they get your cash!!!

14 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but you have not purchased any products from us. We are a company based in the United Kingdom, specializing in furniture accessories, and our website is www.solmer.co.uk.
We can see that you are based in the USA and placed an order on www.solmereshop.com
, which is a totally different company.
We would be very happy if you could remove your feedback, and we hope we can put this misunderstanding behind us.

Rated 1 out of 5 stars

yes ordered 3 hoodies Nov

yes ordered 3 hoodies Nov. 6th recvied nothing have tired lots to contact NOTHING . VERY DISAPOINTED the email they give to contact DOESN;T work.

6 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but you have not purchased any products from us. We are a company based in the United Kingdom, specializing in furniture accessories, and our website is www.solmer.co.uk.
We can see that you are based in the USA and placed an order on www.solmereshop.com
, which is a totally different company.
We would be very happy if you could remove your feedback, and we hope we can put this misunderstanding behind us.

Rated 1 out of 5 stars

I ordered two hoodies on October 24

I ordered two hoodies on October 24, 2025. I have not yet received them. I have contacted several times. And have not heard back from this company.The merchandise was already paid for. I am very disappointed in this company E Gonzalez.

17 October 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but you have not purchased any products from us. We are a company based in the United Kingdom, specializing in furniture accessories, and our website is www.solmer.co.uk.
We can see that you are based in the USA and placed an order on www.solmereshop.com
, which is a totally different company.
We would be very happy if you could remove your feedback, and we hope we can put this misunderstanding behind us.

Rated 1 out of 5 stars

Never received my order just took my…

Never received my order just took my money. Do not buy from this company. Scam

4 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that. Please contact us by phone at 01708 75 11 72 or by email info@solmer.co.uk and we'll resolve this issue as soon as possible.

Rated 1 out of 5 stars

I ordered never received

I ordered one of the sweatshirts on October 23rd. I recieved a conformation , on my purchase. Since I have not received any information such as updates or delivery date. I wrote three times NO REPLY. I am very disappointed. I will never order or recommend.

23 October 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but we do not sell sweatshirts. You probably left feedback for us by mistake.

Rated 5 out of 5 stars

You really couldn't deal with a better…

You really couldn't deal with a better company 😉
I needed a special size 'inner bin' for my kitchen under worktop pull out bins. I ordered it on Friday night at 10:30 pm, the item was picked and packed on Saturday, received it mid morning on the Monday, WOW!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam . They dont deliver

I paid for 6 hoodies on the 13th November. I still have not received them and its now the 23rd. No way to contact them very disappointed. Be aware

23 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but we do not sell hoodies. You probably left feedback for us by mistake.

Rated 1 out of 5 stars

I ordered a hoodie on the 7/11/25 I got…

I ordered a hoodie on the 7/11/25 I got an email to say thankyou for my purchase I have tried to email to see where my order is and when it will arrive but no answer after 5 emails please could I get a reply please it is now 22/11/25 longer than what was stated I would appreciate a reply please thankyou my money was taken very quickly the number that was sent to me was 4541

11 November 2025
Unprompted review
Solmer LTD logo

Reply from Solmer LTD

Sorry to hear that, but we do not sell hoodies. You probably left feedback for us by mistake.

Rated 5 out of 5 stars

Solmer had the right size drawer…

Solmer had the right size drawer runners that I wanted and description and sizes on website meant I bought the correct ones first time. Very pleased with product. Look well made and easy to fit... my drawers are operating smoothly again. Good price , good communication and fast delivery. Thank you.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Extraordinarily good service

I had a very difficult problem, finding a replacement mounting part for a built-in cupboard with no manufacturer name visible. The team at Solmer tracked the part down with the photo and some negotiation with suppliers, when one of their competitors just threw up their hands and said - sorry can't help. All this excellent service for a small order (£20 or so). Thanks Andrius for your impressive and encouraging dedication to the task.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and super price for a hard to find long handle

Ordered one long kitchen handle to see if it was what I wanted. I was very pleased, delivery was super fast and well packed and the handle was perfect, good quality and at a super cheap price, couldn't find anything like it anywhere in this country to compete with it. I am about to order over 20 handles now for the rest of my kitchen.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

How to respond to a Problem the correct way.

Received a new light, but on inspection there was a flaw. Contacted Solmer and they arranged for new light to be delivered within days and arranging to pick up faulty one. Overall great experience dealing with them. Problems happen but you can tell how professional a company is by the way they respond and they delivered big time. Would highly recommend them.

7 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look