Banner for SOLO rent a car

SOLO rent a car  Reviews 1,218

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the friendly, helpful, and professional staff. Many appreciate the quick and efficient processes for both car pickup and return, noting the seamless transactions and overall smooth user experience. People also found the prices to be competitive and the cars to be clean, modern, and in good condition. However, some customers were dissatisfied with specific issues, such as delays in deposit refunds, unexpected additional charges for fuel, or the lack of a 24-hour shuttle service, particularly for late-night arrivals. A few also mentioned minor cleanliness issues with the car interior upon pickup or difficulties in locating the agency.

What people talk about most

Service

Consumers find service to be positive, highlighting smooth processes, friendly staff, and efficient handling... See more

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Price

Users describe positive interactions with price. Many customers found the prices to be quite competitive and... See more

Quality

Reviewers mention positive feedback about quality. Customers generally report that the cars are in good to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AMAZING experience we’ve had!!!! Manager Katia helped with everything, was very supportive, no issues with deposit, no issues with early drop off, she was always in touch, very convenient location in... See more

Rated 5 out of 5 stars

Very friendly team ,easy and fast Only one problem, we are waiting for our security deposit to be returned to our account for a week, is this normal?? I know that Budget return our deposit in two da... See more

Rated 5 out of 5 stars

One of the best car rental companies I’ve used. Easy to book, quick service on arrival for pick up. They never asked me to take any photos or videos prior to taking the car as they did their own then... See more

Rated 5 out of 5 stars

Hired a car from Solo for months of Oct and Nov 25. The service was excellent on pickup. Quick and efficient. I was given an upgrade from manual to automatic without extra charge. Same efficient s... See more

Company replied


Company details

  1. Car rental company
  2. Car rental service
  3. Truck rental agency
  4. Van rental agency

Written by the company

Welcome to the top сar rental service in Spain: Malaga, Marbella and Alicante. We offer a wide selection of vehicles — from economical and family-friendly models to vans and luxury cars. Every vehicle is regularly serviced and delivered in excellent condition. Choose your dates and select the car online, add insurance package and extra services in just a few clicks — with instant confirmation. We aim to make car rental simple, transparent and pleasant — so every customer feels confident and relaxed while driving in Spain.

Real Photos

Written by the company

Choose auto on real photos
We have our own vehicle fleet and on the site you can choose among dozens of cars in excellent trim levels, all cars of the latest models!

5 minutes order

Only here you can order beautiful car in 5 minutes

Only here you can order beautiful car in 5 minutes
The booking system on our website is designed to save your time, see for yourself and order the latest model of the car in excellent collection in just 5 minutes!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hiring our car with Solo was a very…

Hiring our car with Solo was a very smooth experience! The online booking system was great, the service when we arrived was quick and very friendly and the drop off was fast and easy!! We would definitely use Solo again.

4 January 2026
Rated 3 out of 5 stars

Really disappointed with long wait for…

Really disappointed with long wait for collection at airport .

11 January 2026
SOLO rent a car  logo

Reply from SOLO rent a car

Thank you for your feedback. We’re sorry to hear about the wait at the airport. Our shuttle service operates upon phone call, and pickup usually takes 5–10 minutes after we are contacted. Delays may occur if we are not notified in advance or during peak traffic times. We appreciate your understanding and will continue doing our best to ensure fast and smooth pickups.

Rated 1 out of 5 stars

Inspection of car only after delivery

When picking up the car there was no person checking the car or showing us the car.
When returning there was a lady with a flashlight checking the car from top to bottom to find something and charge it to us. As result there was a tiny scratch that wasn't our fault, but still got charged to us...

2 January 2026
SOLO rent a car  logo

Reply from SOLO rent a car

Thank you for sharing your experience. We’re sorry you felt dissatisfied. At pickup, all existing damages are documented and sent by email, and customers are always encouraged to review the vehicle and report anything additional before leaving.
At return, a detailed inspection is standard procedure for all rentals. Charges are applied only when new damage is identified. If you believe the charge was incorrect, we invite you to contact us directly so we can review the case and any photos or documentation together.

Rated 5 out of 5 stars

One of the best car rental companies…

One of the best car rental companies I’ve used. Easy to book, quick service on arrival for pick up. They never asked me to take any photos or videos prior to taking the car as they did their own then asked me at the end if I had any or could get charged… luckily I never but I would recommend having your own evidence of the car. Apart from that, perfect service and free airport shuttle in Malaga

8 January 2026
Rated 5 out of 5 stars

Everything perfect

Everything perfect! Rented for 1 month and had no issues at all. Parisa from the office was very helpful and gave me a lift to the gate after returning the car.

12 December 2025
Rated 5 out of 5 stars

Hired a car from Solo for months of Oct…

Hired a car from Solo for months of Oct and Nov 25. The service was excellent on pickup. Quick and efficient.
I was given an upgrade from manual to automatic without extra charge.
Same efficient service on return of car.
I would recommend this company, and will definitely be using them again for car hire.

4 December 2025
SOLO rent a car  logo

Reply from SOLO rent a car

Thank you very much, Mrs. Duffy!
We’re delighted you enjoyed the efficient service and the free upgrade.
We truly appreciate your recommendation and look forward to seeing you again!

Rated 5 out of 5 stars

Amazing service

We loved everything. The service was fast and really good. The staff were super friendly and answered all our questions. I’ll definitely rent with them again.

25 November 2025
Unprompted review
SOLO rent a car  logo

Reply from SOLO rent a car

Thank you so much, Maksim!
We’re really happy you enjoyed the service and our team. You’re always welcome back — we’ll be glad to see you again🤗

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look