t is not often I write reviews, but when you receive service excellence, then it is worth my time. I have been dealing with Solwars Gun Shop for over 7 years and have always received excellent service... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
H&N Baracuda Green .22 Cal 12.96gr. Order delivered quickly, well packed and in excellent condition. Wil... See more
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Communications with the staff at Solware was first class. I couldn't collect my gun for a few weeks and so kept in touch regarding a suitable date and time. Great customer service! The amount of... See more
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Exceptional customer service on my first visit to the store. I came to collect an air pistol I saw on line, plus pick up some accessories. At no point did I feel pressured and they in fact saved m... See more
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Company details
- #9 of 12 best companies in Gun shop
Written by the company
Solware stock and supply a huge range of Air Rifles, Air Pistols, Shotguns & Firearms as well as ammo and accessories for all your Shooting requirements. We pride ourselves in being 100% honest and will give you the best advise and recommendations so you can make the right decision on products of interest. We are also not here just for the sale but we are hear to look after you with any queries, issues or anything else after the item has been brought.
Contact info
Unit 1 Tame Valley Small Business Centre, Magnus, B77 5BY, Tamworth, United Kingdom
- 01827 215222
- sales@solware.co.uk
- www.solware.co.uk
4.7
Excellent
314 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service.
Recently bought a Redwolf with a problem
zeroing. The guys at Solware spoke to a Daystate engineer, identified the problem and with the addition of a replacement ball bearing had the rifle back to its best all within 48 hours. Top customer service.
7 February 2025
Reply from Solware Ltd
thankyou for taking the time to leave us a review , we appreciate it
Reply from Solware Ltd
Hi, glad we served you well and thank you for taking time to leave us your review, we really appreciate it.
Reply from Solware Ltd
Thank you for your commenst and we really appreciate you taking time to leave us your review. Thank You.
Reply from Solware Ltd
Thank you, glad we served you well. Thank you for taking time to leave us your review.
Dan Wesdon 715 pellet cartridges
You had the Dan Wesdon 715 pellet cartridges in stock and posted them the day I ordered a dozen of them. They arrived the next day. Thank you for your excellent customer service.
16 January 2025
Ok price and good delivery
9 January 2025
No goods where dispatched
No goods where dispatched
its been nearly 1 month since i ordered my goods and they have still not turned up
7 January 2025
Reply from Solware Ltd
hi, have you contaced us to supply order details as we would have advised despatched or out of stock etc. we dont track orders to see if they got delivered as simply dont have time to do that.
7 Yard Bell Target Rifle from Precihole Sports
Recently purchased the Precihole Sports .177 Match Air Rifle for use on 7 Yard Bell Target, and must I say what a loverly rifle, great build, loverly action and a great value too.
Solware, once again, you have please me.
Master at Arms.
13 January 2025
Excellent Service
Called to ask about batch numbers of AA Express pellets. Prompt and accurate advice so placed an order which was despatched the same day. Very well packed with zero chance of damage - unlike one other shop that sent 2 tins in an evelope with a 6 inch bit of bubble wrap leading to dented tins and damaged pellets fit only for plinking. Great service from Solware yet again.
9 January 2025
Reply from Solware Ltd
Glad we served you well and thank you for taking the time to leave us your review, really appreciated.
Great customer service
Great customer service from ordering to delivery .. no issues whatsoever
7 January 2025
Reply from Solware Ltd
Glad we served you well and you are happy. Thanks for taking time to lesve us your review, really appreciated.
Top service
Accurate description and price on the product, arrived quickly and well protected. Will use again! A+
30 December 2024
Reply from Solware Ltd
HI, GLAD YOU WERE HAPPY WITH THE ORDER IN EVERY WAY. THANK YOU FOR TAKING TIME TO LEAVE US YOUR REVIEW.
Good communication and great service
28 December 2024
Reply from Solware Ltd
Glad we served you well, thank you for taking time to leave us your review.
Delivery superbly packaged and…
Delivery superbly packaged and delivered before lunch on the next day.
3 January 2025
Reply from Solware Ltd
Thank youf for taking time to leave us the review, really appreciate it.
Reply from Solware Ltd
Thank you for your comments and for leaving us a review, really appreciated.
Friendly staff that gave honest advice
28 December 2024
Reply from Solware Ltd
Thank you for you review, really appreciate it. Here if you need anything more advise etc.
Reply from Solware Ltd
thankyou for taking the time to leave us a review , we appreciate it
Excellent and helpful
Very helpful and great communication.
Definitely would use again. Thanks
9 December 2024
Reply from Solware Ltd
Thank you for leaving us a review, eally appreciate it.
Overall happy with my order
Overall happy with my order. A tad expensive for delivery but that’s my only downside. Very helpful customer service.
6 December 2024
Reply from Solware Ltd
Hi, thank you for your review, really appreciated.
Reply from Solware Ltd
Thank you for your review and kind words, really appreciate you taking the time to leave us your review.
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