Sound is amazing, work on syncing multiple devices via sonos app. All is perfect. Provide apple podcasts integration in alexa and sonos app. Beam 2 doesn’t give atmos feel on Netflix, hotstar, applr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the sound quality of the sound bar. It is a high quality product. The only reason that this review isn’t 5 stars is because I feel it should have its own remote control. Something of this quali... See more
Company replied
I've had the Sonos Arc for a few weeks now, and it's hands-down the best home theatre investment I've ever made. The sound quality is phenomenal. Dialogue is crystal clear thanks to the center "treble... See more
Company replied
Excellent product. Works as advertised. Very pleased with my first Sonos. I do own devices that include Apple, JBL, Audioengine, Bang & Olufsen, DALI, Soundmatters, Marshall, Austrian Audio, etc. runn... See more
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Company details
Written by the company
Sonos is a leading audio technology company that revolutionizes how people listen and connect to sound. Since inventing wireless multiroom audio, we've continued innovating, creating wireless speakers, home theater systems, headphones, architectural components, and whole home audio solutions that have defined categories, pushed the boundaries of what's possible, and delighted listeners all around the world.
Contact info
https://support.sonos.com/en-us/contact, United States
- 0800 - 555 1234
- support@sonos.com
- www.sonos.com
3.8
Great
8k reviews
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Reply from Sonos Inc.
We're glad you enjoyed your experience. Thank you for your positive feedback!
Move 2 speaker
This Speaker, a Move 2, was easy to setup and configure. The sound quality it produces is excellent. I’m very pleased with my purchase.
19 May 2026
Reply from Sonos Inc.
We're so glad to hear you are enjoying your speakers. Thank you for your positive feedback!
Reply from Sonos Inc.
We're so glad you're loving it! Thank you for sharing your positive experience with us.
Reply from Sonos Inc.
We're glad it was easy to set up and use. Thank you for your positive feedback; we appreciate it a lot!
I have had Sonos for over 6 years
I have had Sonos for over 6 years. The issues have been ongoing for the full time I have had the system. It has become so pervasive that I no longer even use it. I have close to $ 4,000 invested in this system, and it's just dead weight at my house. I've talked to their TEC. It's always the same; they will look into the matter, but they never fix the software. DO NOT BUY
5 May 2026
Unprompted review
Reply from Sonos Inc.
We are sorry to hear you seem to be having issues with your system.
I have requested further details that you can provide if you wish as we would love to resolve any issues that should not be occurring in anyone's setup.
Reply from Sonos Inc.
Thank you! We are please that you like them.
Reply from Sonos Inc.
Thank you for your feedback!
Reply from Sonos Inc.
We are happy to hear that setting up your system went well and we wish you many hours of happy listening!
Reply from Sonos Inc.
We are so glad you are happy with the kit! Thank you for your positive feedback.
Got the Sonos beam and it’s very good
Got the Sonos beam and it’s very good
For the money and the size it offers impeccable sound and quality. The sound is immersive and the bass, while not thundering, is punchy and clean.
15 May 2026
Reply from Sonos Inc.
We're so glad to hear you're enjoying your Sonos Beam! We appreciate your kind words about the immersive sound and clean bass. Thank you for sharing your positive experience!
Awesome product with amazing quality
15 May 2026
Reply from Sonos Inc.
Thank you for your positive feedback!
Nothing works
Nothing works - they have over the last couple of years destroyed all of the "easy to use" thing about Sonos. Now it is just bad and non-consumer friendly. I will never buy sonos again... and unfortunatly I have a lot already.
11 February 2026
Unprompted review
Reply from Sonos Inc.
We are sorry to hear that you seem to have difficulties using your Sonos system.
The Sonos app is a constantly evolving software and we are aware that we have work to do with the usability of the app. Changes and improvements are coming so please stay tuned and update your app whenever an update is available as we are rolling out improvements every update.
Reply from Sonos Inc.
Thank you for your feedback! Happy listening!
Reply from Sonos Inc.
Thank you for your feedback! Happy listening!
Hardware fault
Hardware fault. Process to get a return and get a new is crazy long and very complicated. Worst customer service I have tried in a very long time.
17 May 2026
Unprompted review
Reply from Sonos Inc.
We are very sorry to hear that your return process has not been good for you.
I have sent you a request for further information privately which you can reply to if you wish. If you can I will be happy to bring this to the attention of the returns team responsible.
Great sounding sound bar
To be true, I did not install my Sonos soundbar because I originally bought a Bose sound bar and could not install it using an iPhone. I hired a tech from Best Buy and he recommended a Sonos soundbar instead so I returned the Bose sound bar and got the Sonos sound bar. This was for my wife’s TV and she loves it.
14 May 2026
Reply from Sonos Inc.
We are so glad to hear your wife loves her new soundbar! It's wonderful that our product was a perfect fit for her TV. Thank you for sharing your positive experience.
Enjoy the Era 100 SL
I know I already submitted a review, but I keep being asked to do so. So, here's another. I really love my Era 100 SL. I got two so I could pair them in different rooms. The sound is great and I love feeling surrounded by music that lifts me up. Purchase and set up were very easy, too.
5 May 2026
Reply from Sonos Inc.
We're so glad you're enjoying your Era 100 SL speakers and the immersive sound experience they provide. Thank you for sharing your positive feedback!
Good products, good experiences
Good products, well working ecosystem. And the best - good sound! I like it!
8 January 2026
Reply from Sonos Inc.
Thank you for you feedback!
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