Banner for Soruka

Soruka Reviews 

560
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional craftsmanship, stylish designs, and vibrant color combinations of these sustainable leather products. Shoppers consistently praise the fast, reliable shipping and express joy over the cute bonus gifts included inside. Many buyers note that the website provides clear product photos and an easy purchasing process from start to finish. Some reviewers were not happy with occasional quality issues, mentioning minor defects like loose stitching or missing hardware. A few other people also felt that unexpected import fees and occasional shipping delays caused frustration during their ordering process.

What people talk about most

Product

People report positive experiences with product, praising the vibrant colors, exceptional craftsmanship, and... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional craftsmanship,... See more

Delivery service

Consumers find delivery service to be positive and consistently report fast and reliable shipping times... See more

Order

Reviewers highlight positive aspects of ordering, noting that the online process is simple and easy.... See more

Price

Clients share positive opinions on price, highlighting that the costs are great, fair, and accompanied by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The handbag I received was completely similar to the photo on the website, even nicer and top quality! I was surprised and really happy when I saw that it came with a surprise: there was a gift in the... See more

Rated 5 out of 5 stars

Great communication with Soruka team, fast solving the problems, pro-active. Very quick delivery although the parcel passed through many countries. And not the last thing... the purses are beautiful,... See more

Company replied

Rated 5 out of 5 stars

Order arrived earlier than expected, beautifully packaged, high-quality and you can tell these people are passionate about what they do. The handbags look even better than pictured on the website. I'm... See more

Company replied

Rated 5 out of 5 stars

My husband bought me the first two Soruka bags in Barcelona and I loved them so much that I searched the brand online. Ordered two bags on a Sunday afternoon and they arrived three days later (two wor... See more

Company replied


Company details

  1. Bag shop
  2. Bags and luggage shop
  3. Boot Shop
  4. Fashion accessories shop
  5. Handbags Shop
  6. Leather Goods Shop

Written by the company

Soruka – Sustainable Fashion | Handmade Recycled Leather Bags & Accessories Soruka is a sustainable fashion brand from Barcelona, known for its handmade bags, wallets, and accessories crafted from recycled leather. Each item is one-of-a-kind, created by skilled artisans using leftover materials to reduce waste and promote eco-friendly, fair trade fashion. At Soruka, we combine timeless design, ethical production, and environmental responsibility to create accessories that make a difference. By choosing Soruka, you support slow fashion, upcycled craftsmanship, and a greener planet. Discover our unique collections: soruka.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

560 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(560)

230 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful bags ❤️

I ordered 2 handbags and was the same delighted each time I got it. Product is in a great quality, beautifully packed. I fully recommend

2 May 2025
Soruka logo

Reply from Soruka

Thank you for your continued support and for recommending us! We're so happy you're pleased with the quality and presentation each time.

Rated 5 out of 5 stars

Beautiful product

Beautiful product, beautifully made and presented. Also appreciated the information on how otherwise wasted leather is beautifully recycled.
Fabulous design, beautiful colourful totally unique bag.

7 May 2025
Soruka logo

Reply from Soruka

Thank you so much for this lovely review! We're delighted that you appreciated the craftsmanship and sustainability behind your bag. Enjoy your unique piece!

Rated 5 out of 5 stars

Quick and easy

5 May 2025
Soruka logo

Reply from Soruka

Thank you for your kind words! We're thrilled to hear everything was quick and easy. Hope to see you again soon!

Rated 4 out of 5 stars

Fantastic delivery experience

Great bag, gorgeous packaging with some lovely goodies added and a quick delivery. This would have easily been 5 stars, had the bag I received not have a different colour at the back than the one that I ordered.

They do say in the product description that "some color variations are possible in the folds and inside the lining of our bags", but they do not specify that this also affects the back of the bags. I specifically chose my bag based on its colour combination as I did not like the back colours of any of the other bags (an elephant grey) and instead of a lovely greenish shade, I get a bag with a muddy, greyish blue back.

They should really ensure that this is made clear in their product descriptions, as my extremely positive experience up to that point was immediately dampened. Had everything else not been so stellar, I would have given them three stars for this.

2 May 2025
Soruka logo

Reply from Soruka

Thank you so much for your detailed and thoughtful review. We're thrilled you enjoyed the packaging and overall experience — that means a lot to us. Regarding the color variation: you're right to point it out. While we do mention that some variations are possible due to the upcycled nature of our materials, we understand how important the exact color combination can be. Since we consider the back part of the bag to be less critical in the design, it's sometimes where variations occur, but we take your feedback seriously and will work on making this more clearly stated in our descriptions. We truly appreciate your honesty and hope to surprise you more positively next time!

Rated 5 out of 5 stars

Beautiful bag and thoughtful package

Soruka delivered a beautiful bag, just as I expected from the picture. The were clear about delivery and added a little present in the box. Definitely a package to become happy about.

22 April 2025
Soruka logo

Reply from Soruka

Thank you so much for your kind words! We’re delighted to know you had a positive experience and appreciated the surprise gift!

Rated 5 out of 5 stars

Very beautiful product…

Yesterday I received the package with the bag that I had bought from Soruka. Absolutely delicious, good quality and so beautiful.

29 April 2025
Soruka logo

Reply from Soruka

Thank you! We love knowing that you’re enjoying your new bag. Your happiness is our best reward!

Rated 5 out of 5 stars

Great product

My new Soruka handbag arrived in good time, beautifully wrapped in environmentally friendly packaging. It's even better than the website photo. I'm delighted with it. Well done Soruka!

25 April 2025
Soruka logo

Reply from Soruka

Thank you for your lovely feedback! We’re so glad the bag exceeded your expectations — and we’re proud to support sustainability too!

Rated 5 out of 5 stars

Its a very nice bag

Its a very nice bag. I love it and will take care of it!

XOXO
Nadine

10 April 2025
Soruka logo

Reply from Soruka

Thank you so much! We're happy you love your bag – we know it's in good hands 💖 XOXO

Rated 5 out of 5 stars

Beautiful bag!!!

7 April 2025
Unprompted review
Soruka logo

Reply from Soruka

Thank you so much! We're thrilled you love your bag — enjoy every moment with it!

Rated 5 out of 5 stars

Great service, beautiful product

Sorry for the delay in replying but I was off line for a few days. Great service, beautiful product and a lovely gift included. Very good website and again a great service. This is not my first handbag from Soruka mut if was my 1st. time buying directly. I would highly recommend this lovely company.

28 March 2025
Soruka logo

Reply from Soruka

Thank you for your continued support and for trusting us with your first direct purchase. We’re thrilled you enjoyed the experience (and the little gift!). Hope to see you again soon!

Rated 5 out of 5 stars

I appreciate the perfect and friendly…

I appreciate the perfect and friendly service from Cristina. She was very friendly and professional.

4 April 2025
Soruka logo

Reply from Soruka

Thank you so much for your kind words! We’re thrilled to hear Cristina made your experience such a positive one. We’ll be sure to pass along your lovely feedback to her.

Rated 5 out of 5 stars

Absolutely to be recommended *.*

Beautiful products, seemingly great quality (I have only just started using my hand bag), prices are reasonable and the service via email is super kind and replying quickly.

28 March 2025
Soruka logo

Reply from Soruka

Thanks a lot for your thoughtful review! We hope your new bag continues to impress with time—and we’re always here if you need anything 💚

Rated 5 out of 5 stars

Correct and fast dellivery

Correct and fast dellivery

3 April 2025
Soruka logo

Reply from Soruka

Thank you for your feedback! We’re happy everything went smoothly and quickly. Hope you love your Soruka piece!

Rated 5 out of 5 stars

Beautiful bag!

Great, beautiful bag! Everything I expected ♡

3 April 2025
Soruka logo

Reply from Soruka

Thank you! We're so glad your bag met your expectations. Enjoy it every day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look