SoundBetter Reviews 

478
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its excellent service, facilitating connections with top-tier artists, producers, and musicians globally. Many highlight the user-friendly interface and smooth process, which simplifies remote music collaboration and project management. Reviewers appreciate the professionalism of the staff, making interactions pleasant and productive. However, some customers also noted concerns regarding the platform's usability, mentioning issues with clunky communication, an outdated interface, and search functionalities that did not always yield relevant results. A few other people also felt that providers struggled with visibility and securing enough work, despite having strong track records. Additionally, some reviewers experienced payment processing issues, including unexpected fees, delays, or difficulties receiving funds.

What people talk about most

User experience

Clients share positive opinions on user experience, with many describing it as smooth, easy to use, and... See more

Service

Users describe positive interactions with service, highlighting it as an excellent and fantastic platform for... See more

Website

People report positive experiences with the website, finding it a powerful and invaluable platform for... See more

Staff

Customers consistently note positive experiences with staff, highlighting the talent, professionalism, and... See more

Payment

Reviewers highlight positive aspects of payment, noting that the system is highly secured and facilitates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found out about SoundBetter from Chat GPT and I was blown away how powerful this platform is. Payment and everything is highly secured and you can work with some of the greatest professionals in mu... See more

Rated 5 out of 5 stars

Soundbetter is a truly great way to make music. As a service provider it puts me in touch with artists, musicians and producers in a way that simply wouldn't be possible without it. Its ordering syste... See more

Rated 5 out of 5 stars

5+ years(?!) I'm working with SoundBetter as a provider and absolutely happy to be a part of Pro's - produce\remix\mix thousand of songs with a talented people all around the world in Electronic... See more

Rated 5 out of 5 stars

As always, you had the very finest artists, producers, and talent available to engage to complete my projects. I always find the music resources I need on SoundBetter. The name "SoundBetter" seems i... See more


Company details

Information provided by various external sources

Find studios, mixing & mastering engineers, singers and freelance music production pros by reviews, price, location and credits. SoundBetter - plug in to talent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(478)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great, but some site feedback

Sound Better is great and I've had nothing but positive experiences, but one thing that would make it better is if we could write out our own messages when having to decline a job instead of the artist just receiving a generic decline message from SoundBetter. I feel bad having to decline an offer and would rather make it more personal than having a random message sent.

23 October 2025
Rated 5 out of 5 stars

I am so grateful I discovered…

I am so grateful I discovered Soundbetter. I have had all great experiences and have been able to connect to many producers and musicians all over the world. The platform is user friendly. There are many great projects with quality productions. I like that you are able to set the rate and negotiate project details. I also like how soundbetter is that “agent that is connecting you to a variety of job opportunities. I will continue to use this platform as it has opened many doors for me and built my resume.

22 October 2025
Rated 4 out of 5 stars

In general it's great what you offer but...

In general it's great what you offer.
Things may change a little bit tho:

1) a provider/session musician should be allowed to put a YouTube video for a better presentation, showing off not only its capabilities buy also his style.

2) premium applications are way too restricted. I'm in Soundbetter since 7 years and worked with many different clients, 31 five stars reviews. One can't be a grammy winner or a famous drummer to be premium here but you have to consider the work and the skills. Thanks

23 October 2025
Rated 5 out of 5 stars

Sound better has Been a major level up…

Sound better has Been a major level up in both quality and support. Everyone I’ve worked with especially my main man killian has just set the bar to a place where I can’t imagine being able to fulfill my life long dreams without it. Very grateful to this platform

22 October 2025
Rated 4 out of 5 stars

It is a great platform

It is a great platform. But as a provider, there should be an option to answer a client before making sending a quota. That really undermines the experience, and makes more complicated the negotation as you need to set a temporary price before asking the client more questions about the project.

22 October 2025
Rated 5 out of 5 stars

Great Platform!

Gives me a great platform to be recognized! People come to me for my niche and as long as you are good, professional, and have a stand-out profile, you get people reaching out!

27 August 2025
Rated 5 out of 5 stars

Sounbetter - YES!

Great platform for professional musicians. I use it fairly often to hire session musicians and mixing and mastering professionals. Highly recommended!

23 October 2025
Rated 5 out of 5 stars

Thankful for this unbelievable discovery

I have had nothing but incredibly good experiences with SoundBetter. I almost cannot come up with words to describe the difference it has made in my life to connect with these unbelievably talented musicians and people who care so deeply about creating intrinsically good and valuable music. It is simply an amazing feeling. I still have more to do, but so far it has been fabulous!

4 September 2025
Rated 3 out of 5 stars

Good, but the freelancer exposure system needs to be improved urgently.

The payment system is very good—fast, efficient, and low on commission. Plus, the clients I've had are spectacular. The rates we can charge are very good compared to other platforms. The only great downside is that we don't have much exposure. I've been on the site for about three years and have only completed one project here. I hope to have more clients here.

22 October 2025
Rated 2 out of 5 stars

Prepare to be Scammed!

This platform is starting to go downhill fast. There are honest people on here, yes, but the scammers are on here as well. They need to allow us, the people paying, to be able to cancel a job when we do not like the outcome and receive our money back. Dishonest people are creating profiles and claiming they can do pretty much anything, and then sending everyone a different price for a job. After they get their 50%, which can sometimes be upwards of $500, they can literally turn in garbage or incomplete work or work that was not what was initially asked of them, and guess what? That's $500 GONE!!

Money does not grow on trees. What is the vetting process like? What is the verification process? The reviews? Oh, those can be manipulated, too. They can ask a friend to join the platform and send them a VERY LOW cost, and once it's paid, they can leave a great review, and the person just has to send their friend the money back. Nothing is authentic here, and the customer service is obviously terrible, too. At this point, people are telling their friends to join and get some free money from innocent, genuine people such as myself. It's obvious now.

20 October 2025
Rated 1 out of 5 stars

Poor communication - Bad policy for professionals

I’ve repeatedly applied to be listed as a professional producer and have been told the list is “full” despite being legitimized by working with several major
Label acts, a 10 year career, publishing deal with Sony music, etc.

There’s no clear communication anytime I attempt to correct this, so relegated to being “found” by people instead of being able to bid for jobs in a competitive manner.

Overall this is very confusing and a strange way to approach service providers

22 October 2025
Rated 5 out of 5 stars

Amazing professionalism

Amazing professionalism, quality of music provided, complete deliverables, and speed of service. Way better to find musicians here than on Upwork or other similar platforms. Absolutely loved my experience here and it has inspired me that I can do more with my music ideas now, even if I don’t have the time to do all the music myself :) Would highly recommend, it exceeded my expectations.

15 September 2025
Unprompted review

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