SOUNDBOKS Reviews 3,189

A product or company is never better than it´s staff, and that could not be more true when it comes to Soundboks.
My Soundboks 2, purchased back in the early days of 2018, needed a new tweeter after years of loud music and within a day Camille at customer service identified the problem and hooked me up with a spare part along with daily follow up on the process of getting it to Sweden.
Happy messages every day and now my Soundboks is ready to hit the road again.
Thx Camille for best support ever !
Best regards / Jens

I had a problem with a battery. I almost bought the device 2 years ago and they just sent me a new one, no questions asked.

i know even the best speaker in the world sometimes have issues and you have to deal with getting it back to top working conditions, Soundboks customer service is some of the best I've ever dealt with. very knowledgeable, professional, and prompt in helping you work through any problem you may be experiencing. they are a big part of the reason I will only be purchasing Soundboks products for my speaker needs from now on. the other reason....like I said, best speaker you can buy

Respectful, fast conversations and without talking much around straight to the solution. That’s how a customer service should work, without long waiting and arguing about a problem :)

After-sales service is very responsive and responds to requests as quickly as possible. Communication is simple and clear!

Awesome People

Repair was very cheap and the people supported me a lot throughout the shipment (I had some problems because I don‘t have a printer).

Literally have had the whole park by the Parthenon in Nashville bumping every Saturday this summer. SB4 is a BANGER! One quality perk that is unique with SB4; the sound is just as crisp 120 yards away as it is 5 yards away.

The customer support is unacceptable. After my soundboks 3 stopped working, it was sent in for repairs, and haven't heard anything for 7! Weeks. The whole summer. The costs for having to rent one, to replace my soundboks for all the planned events and raves is in the hundreds of dollars. What the hell. If you are unable to repair it, send a new one. 7 bloody weeks!

I recently bought the new Soundboks 4 and have to say that I am thrilled with the product. The best speaker I've ever had! I would especially like to praise the outstanding customer service. Special thanks to Leo! Keep up the good work!

Great product and greater service

Extremely nice Support and the coolest bluetooth speakers in the World.

Got mine for the 4th. Everyone loves the speaker. I’m gonna get another one, once I’m done paying off this 4 😂

The Customer support is really premium like the products. I would recommend this company to all may friends and family

First time SOUNDBOKS owner here. I purchased the Go and boy I’m glad I did. The speaker is very loud, clear and just plain awesome!! I also had some confusion with my order so I contacted their customer service dept and they had me taken care of by the next day!

Soundboks 4 is a very good product.
Sound is perfect and the Soundboks itself a great addition to every party or family gathering etc.
Customer Service is even better! Had a great experience so far! They answer almost immediately and help you out with every request you have.

Totally would buy again 100/10 points.

Bought (2) Gen 4's last week. I really love them. I am fortunate to have a great rural property with neighbors that are distant enough to not mind loud music. In addition, I have an Earth Berm house, so one side in below grade. This also helps to somewhat wrap the sound in. These are loud, clean sound and with 2 units, in-stereo. They are just great. I also have 2 Turtlebox speakers. They are also great but smaller and more portable. I use these down by the water in the backyard since they are lighter. They too sound great but are no match for these Gen 4's. Only had them less than a week but so far, no issues. I crank both up about 3/4 way and they just are outstanding! Exactly what I wanted. Looked at JBL but didn't want the light show stuff and did not want to be forced to plug them in. Soundboks is it!!!

Customer Service was helpful and responsive. I had an order get inadvertently canceled during a sale and they were quick to help out. Much appreciated!

Bought a Soundboks because a friend of me has one and they recently finally upgraded to USB-C!
Sadly it shipped with the „wrong“ (old) battery (Amazons fault, because of prime-day chaos i guess, anyways battery itself works completetly fine!!)
Wrote a mail to the Soundboks Team and not even an hour later they told me they are gonna ship me the new battery.
Absolutetly in love with the product and the team behind it! They really do care about their customers.