soundcore Reviews 4,142

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 788 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often highlighting the excellent sound quality and comfortable fit. Many people appreciate the competitive pricing, finding the products to be a great value for money. Reviewers also frequently mention the long battery life and effective noise cancellation features. However, some people were dissatisfied with the user experience, noting difficulties with programming and unclear instructions. A few customers also experienced issues with customer service, describing it as dysfunctional or unhelpful when trying to resolve product problems or process returns.

What people talk about most

Product

People report positive experiences with product, praising the comfort, sound quality, and noise cancellation... See more

Quality

Customers had positive experiences with quality, praising the excellent sound, comfort, and durability of the... See more

User experience

Consumers find user experience to be ambiguous. Many praise the comfort and sound quality, noting features... See more

Price

Users describe positive interactions with price. Many reviewers highlight the affordability and great value... See more

Customer service

Clients share ambiguous opinions on customer service. While some customers praise the professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more

Rated 4 out of 5 stars

I struggle with ear buds fitting in one of my ears. It's either uncomfortable after a short time or they just sort of squeeze out. I originally settled on finding over-ear headphones, but... See more

Rated 4 out of 5 stars

I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do ge... See more

Rated 5 out of 5 stars

Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to ge... See more


Company details

  1. Electronics Company

Written by the company

Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!

Incredible Sound Loved By 20 Million+ People

Written by the company

Dear Valued Customer,
As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
Recommended by 10 Grammy-Award Winning Audio Producers
Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
Incredible Sound Loved By 20 Million+ People
From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
Friendly Customer Support
You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.

FREE SHIPPING

30-Day Money Back Guarantee

30-Day Money Back Guarantee
soundcore provides a straightforward warranty that is processed in the most hassle-free way possible.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Superb and the first of it's kind...

The product is a first of it's kind and I love being able to have my soundings heard or rotate headphones to cover the ear opening with noise reduction. The only upgrade I would suggest is a way to seal them into your ear when needed. Maybe a silicon or rubber removable optional seal? I Just traveled to Peru and 20 hours in airplanes. Without being able to seal into my ear the plane is still very loud. If you put a sweatband around your head and over your ears you can achieve much better noise reduction. I would say it crosses over into noise canceling at that point. Otherwise, these are superb. I would buy them again.

14 March 2026
Rated 5 out of 5 stars

I was amazed with the fast replies and…

I was amazed with the fast replies and the replacement of the product. Thanks you very much. I’ve purchased so many soundcore over ear earbuds and just recently purchased the aerofit pro 2. Love them. Again thank you.

13 March 2026
Rated 4 out of 5 stars

Soundcore review

The quality of the microphone was surprising and the sound coming ny way was great. You will probably forget you are wearing them for how comfortable and light they are. The only thing I found was sometimes they can fall of your head. You have to stay conscious of them. But geat product with an affordable price.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Soundcore quality and support are outstanding…

I have had a pair of Soundcore A40 earbuds for several years and have been very happy with their price, quality and ability to connect. I finally had a problem and contacted Soundcore support. Again I was very surprised with their rapid response, willingness to help, and ability to quickly resolve the problem. I will buy Soundcore again!

20 March 2026
Unprompted review
Rated 4 out of 5 stars

Love the clip on earbuds

Love the clip on earbuds! Good sound, comfortable to wear.
I'm disappointed there is not a better battery level readout. My cheap Amazon earbuds have a led percentage on the case, and I've seen others that have a line of led dots to give you and idea of battery life.

10 March 2026
Rated 5 out of 5 stars

I’m really impressed with the Soundcore…

I’m really impressed with the Soundcore Liberty 4 NC. The ANC is outstanding and does a great job of blocking out the world. They are very comfortable to wear for long periods and provide a solid seal in the ear.
The charging case is well-designed. it’s very intuitive to place the earbuds back in, so I never have issues with them not charging. Also, the Soundcore app is user friendly and makes customizing the settings a breeze.

10 March 2026
Rated 5 out of 5 stars

Second pair and still love them

This is my second pair of soundcore headphones and I'm just as happy with these as with the first pair. Shipping was normal, took about a week between ordering and receiving them. Came in perfect condition. Work amazing. Love that there is a transparency mode (old ones didn't have that). It's perfect for when I'm moving around the house and need to hear if someone is trying to speak to me. Wish they had more color options, and I wish I could choose which connected devices were priority for sound. For example, if im listening to a video on my laptop I would like to have my notifications on my phone to come through over the video's sound so I dont miss messages or calls. If these headphones do have that feature, I haven't been able to figure it out.

15 March 2026
Rated 1 out of 5 stars

Unuesable with the sleep feature

I use the headphones at night with the sleep feature on my phone. When I wake up and restart music or a podcast, they have disconnected from my phone. If I want to use them, I have to put them back in the case and take them out again every time I wake up

16 March 2026
Rated 2 out of 5 stars

A30s are unusable

I’m on my second set of a30s. First set was warranty returned because one pod stopped working. Second set is what I would consider barely functional, but realistically unusable. One ear pod, always the same, but different from the original set, always stops working and I have to disconnect and reconnect the pods weekly. Even when they are working the same ear pod flickers on and off. I could be just laying there, not moving and have it flickering on and off constantly. When using support I am just told to reset and reconnect, but having to do that weekly is unusable. I’ve since stopped using a30s and use others ear buds.

15 March 2026
Rated 5 out of 5 stars

Solid quality for cost

Solid quality for cost! I was looking for wireless headphones that had a good microphone quality for calls, could help drown out sounds for better focus, but didn't cost an arm and a leg. These delivered.
They're very affordable for the quality, came quickly, are comfortable, and are cute.

4 March 2026
Rated 5 out of 5 stars

Hardware, Software and customer support all top draw

The earbuds are great I use them and the app everyday, easy to sleep with them in.

When you buy a product and the first thing the instructions tell you is to download the app, generally I roll my eyes and think, "great another app I'm not going to use". I use this app everyday.

After about 6 months few days in a row one of the earbuds was not charging properly it was actually the app that prompted me with a warning that something appears to be wrong and opened up a support ticket window. I completed the form and within a couple of hours an advisory email landed with a few suggestions on fixes and when none of them worked they instantly agreed to a replacement.

19 March 2026
Unprompted review

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