South Wales Mobility Reviews 11

TrustScore 3.5 out of 5

3.7

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Company details

  1. Mobility equipment supplier

Information provided by various external sources

With over 12 years experience, South Wales Mobility is your ideal choice for any stairlift sales, service or rental needs. Our helpful engineers will give you advice and walk you through the different option of buying new, nearly new, reconditioned or rental. We have everything you need to make your home easier to live in.


Contact info

3.7

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was very pleased with this company

I was very pleased with the service I received from this company. From Charlotte who worked in the office to Tim who visited to suggest stair lifts to suit me and finally to the installers who were excellent. The service was first class and company representatives were polite and helpful.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Came to service my parents stairlift, spent less than 15 minutes and charged £95. Said the stairlift was in good condition, but it’s been unreliable since. Tried contacting them, but they don’t want to know.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Needed Stair lift urgently. One telephone call and Tim turned up following day and made some excellent suggestions. No power selling. We agreed a date for installation for the following week and Conor turned up on time. He was friendly, efficient and probably the quietest workman I have encountered. So glad I contacted them.

27 February 2025
Unprompted review
South Wales Mobility logo

Reply from South Wales Mobility

Thank you Mr Powell for the 5* review.
We strive every day to get this type of review.

Rated 5 out of 5 stars

I recently moved into my house in Tycroes and I was desperate for a Stair Lift to fit my budget.

I recently moved into my house in Tycroes, Ammanford I contacted a number of Companies requesting information on their stairlifts prices and how long it takes to install a Stair Lift. Some didn't even reply, some you needed to come up on the Lottery however since I was only on my pension I had a fixed budget.
Even then some companies were trying to force me to spend more than double my budget. Because I still have all my marbles into my 80's I held my ground then I came across SOUTHWALESMOBILITY.COM I telephone them and told of my requirements they promised a survey which was carried out without any hassle. I was advised of the price which fitted my budget with no pressure like other companies.
I agreed on the price and the lift was installed within two days. I once again had faith in our local Companies.
Without hesitation I would recommend this Company 100% the workmanship and promises were also 100%
Review by local disabled Veteran.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service 100%

Excellent service from the initial measurements through to speedy fitting and administration, advice and price.
Couldn’t ask for anything better. Thankyou.

24 December 2021
Unprompted review
South Wales Mobility logo

Reply from South Wales Mobility

Thank You for the 5* review, we appreciate the feedback and will pass your praise on to the team.

Rated 5 out of 5 stars

Excellent service

Excellent service . Would definitely recommend
Rang today with a problem with my elderly mums stair lift
Engineer arrived within the hour and sorted problem immediately,

26 July 2021
Unprompted review
Rated 5 out of 5 stars

Sue and Graham

Excellent customer service, from first point contact to completion.Warren, the engineer who installed our stair lift was very professional, especially in current circumstances, so pleasant and he did a fantastic job. We are very happy and would highly recommend this company.

27 June 2020
Unprompted review
South Wales Mobility logo

Reply from South Wales Mobility

Thank you Sue and Graham for the 5* review, this is what we strive for everyday and its great to be appreciated.
I will pass your comments on to Warren.

Rated 5 out of 5 stars

Can’t praise this company enough

Can’t praise this company enough

Asked they purchase a stair lift left by previous owner.

Came within a few days and the guy was so polite and efficient and friendly - a genuinely nice guy. It was removed quickly and also a really good payment for it.

Highly recommend these guys

Thank you for an excellent customer service

22 July 2019
Unprompted review
South Wales Mobility logo

Reply from South Wales Mobility

Thank You Janine for the glowing review, our team will be very pleased that their efforts are appreciated.
Robert Welsby
Managing Director
South Wales Mobility

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