Space2 Reviews 

Super fast seamless delivery and great customer service. Bed was better than described with no problems or parts missing when assembling it. Very pleased with our gorgeous bed, will definitely buy from space2 again.

Quite possibly the worst experience I have had with a company. We placed an order worth over £1000 and just expected a little more from Space2.

Almost every item we ordered was damaged and although we accepted a small discount as compensation, we did return one wardrobe for a replacement. After 3 or 4 different replacements, we still never received an undamaged one. As it stands now, we are to be refunded for this wardrobe but they are not going to collect it!! Yep, you heard right, it's too much trouble for them to collect a damaged item so Space2 have left it up to us to dispose of ourselves. Great customer service huh?

Anyway, 12 weeks have passed since our original order and at least it seems we will never have to deal with Space2 again. It took close to a month for the first wardrobes and chest of drawers to be delivered, only for almost all of it to be damaged. We then had to wait close to another month for delivery of the remaining items.

Customer Service: If you are ever able to speak to someone in customer services (which actually only seems to be two woman who never seem to be in the office at the same time, so there's only ever one of them in), they are generally quite nice. However, they never seem to know what's going on (it tends to be the one that isn't in that knows or the warehouse manager [who never seems to be in either]).

Quality: The quality of the furniture is actually pretty poor. We thought that spending that little bit more compared to the likes of Ikea, that the quality would be better. Frankly, it's not. If you do get furniture that is undamaged (good luck) then it's a nightmare to put together and just generally not very well made. Generally, most of the damage we saw could only have occurred prior to the items be packaged and some were just simply due to the poor quality (edging peeling off etc.).

Delivery: Only after multiple phone calls was the original delivery made due to a screw up between Space2 and their courier. On one of the many occasions a courier was sent to collect a damaged wardrobe, the courier was very rude. Although we had told Space2 the courier would need to carry the wardrobe down some stairs, he refused to come into the property and left. He returned about 3 times later that day (after calls to Space2) and finally collected the wardrobe.

Overall, I would strongly recommend going elsewhere for furniture. If you don't care much for customer service, quality and timely delivery then Space2 are for you. If, like me, you do, then go elsewhere.

As far as these small Internet firms go space2 has a good range of furniture which matches my taste. However the laid back care free customer service attitude has annoyed me. I've placed 2 orders at over £600 each with these guys and on both occasions I have had to wait months for them to come in stock, contrary to what the website said at the time of ordering. The excuse every time is supplier issues and the delivery date is constantly being put back then moved forward then back again. Because they blame the suppliers they see this as a good enough excuse and expect you to be happy with it. Even when the item comes in stock they have to pass it on to a courier who then will have it for a few days while they dial your phone number. Even then its at least a weeks wait as they use a small delivery firm whom id never heard of and only drive your way once in a blue moon. To top it off the free delivery they pay for if you spend over £200 is the cheapest available and doesn't include Saturday's unless you pay the delivery firm extra yourself. I can't comment on the order itself as I'm still waiting.

I bought a chest of drawers and am very happy with the qulaity of the furniture. Its very sturdy and not flimsy like a lot of the ones you can get. I had no problems with delivary and arrived on time with a courteousy call to let me know exactly when it would arrive.

Had to change my order as I ordered the wrong thing, the service I received was exceptional. Delivery was on time, could not have asked for more from this company, will buy from them again.

we bought the modular bedroom furniture from space2 and we are really pleased with it. We did find an alternative from the high street brand, but were concerned about the quality. We liked the idea of buying british and space2s quality seemed to be what we were after

It all arrive earlier than we'd hoped. There was a box damaged (apparently by the couriers), but i just run the customer service people and they sorted it perfectly.

well done space2. I will be back soon!

Do not buy from Space2 if you need your furniture in a hurry! We had several guests staying and paid an extra £19.95 to ensure the delivery would arrive before our guests. On the space2.com website it says "Fast Delivery is our premium two man delivery service that will deliver your order within 7 working days" but it took them 10 working days to deliver, and we still have not got the order yet. I even checked with them before placing the order and was told "yes the order would is guaranteed to be delivered in 7 working days or sooner". Terrible service, will NEVER buy from them again.

I'm very happy I didn't expect to get my wardrobes before Christmas what with the snow and all, but true to form space2 delivered. I'm very happy. I would definitely recommend them to my friends and family, and to anyone else wanting furniture.

Bought my wardrobe from Space 2 Love and I am very happy with it. Prompt delivery, nice manner of staff throughout company.

I would like to thank space2 for the excellent customer service and making me feel like a valued customer. When I spoke to the lady at space2 she was delightful, nothing was too much trouble and she assured me she was there to help and she was.

When my wardrobes arrived, within 7 days, and my husband put them up, with a little help from my son, they were fantastic, I will definately recommend to my friends and family to use them.