Spacemasks Reviews 

546
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often describing it as life-changing and a source of happiness and relaxation. Many people highlight its effectiveness in soothing tired eyes, easing headaches, and providing comfort for migraines, often aiding sleep. Reviewers appreciate the product's quality, noting its gentle warming properties and the pleasant experience it offers. Customers frequently commend the staff for their caring nature, efficiency, and personal touches. People also highlight the company's charitable contributions and the thoughtful, gift-ready packaging.

What people talk about most

Product

Consumers find the product to be fantastic, with many describing it as an amazing savior for migraines,... See more

Quality

Customers consistently note positive experiences with quality, finding the masks wonderful for chilling tired... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting a staff member as an amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use to buy self heating eye masks from another brand but spacemaks are on a different level. The Jasmine ones warm up almost instantly and stay gently toasty for a solid 15 mins. They've become my f... See more

Rated 5 out of 5 stars

Without a doubt these are life changing little packets of happiness and joy! Got a headache or a migraine? Husband droning on about a new motorbike? Kids getting on your nerves? Unwrap one of these... See more

Rated 5 out of 5 stars

Listen up! You will not find a small business with better products, a bigger heart, or one that adds the most personal of touches by handwriting your messages. Also, Harriet's generosity to PANS PAND... See more

Rated 5 out of 5 stars

Simply the best for soothing furrowed brows and tired eyes. No LEDs or batteries required just delicate scents and warming mini blankets for your eyes. They make fantastic “I’ve been thinking about yo... See more


Company details

  1. Wellness centre

Information provided by various external sources

Spacemasks are new. Brand new. We were created out of a collision of intergalactic material coming explosively together with a little human imagination. A flash of inspiration with an end product. We wanted to find a way to escape the madness of our hectic lifestyles and leave our Worldy problems behind. Space travel seemed a reasonable possibility - new horizons, a clean start, no social media. The cost of astronaut training and 4000 tonnes of rocket fuel made us think out of the box. So we came up with a box. A box of spacemasks in fact. 5 perfectly formed pouches each containing a heavenly Spacemask - capable of whisking you away to a carefree world unpolluted by Earthly distractions. So there you have it. Spacemasks were born.


Contact info

4.9

Excellent

TrustScore 5 out of 5

546 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(546)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely love Spacemasks

I absolutely love Spacemasks. I discovered them through The Blurt Foundation’s Buddy Box. Took me ages to try one but after I did I have been asking for them as birthday and Christmas presents and ordering regularly. The masks really help me to sleep (I am an insomniac) and to relax. I always get a hand written thank you note from Harriet and she even sent me a Christmas card last year. Try one. You won’t regret it.

1 March 2022
Rated 5 out of 5 stars

Such a lovely brand

Such a lovely brand - will be buying so many more in the future as a gift to me and others! Thank you Harriet!x

1 February 2022
Rated 4 out of 5 stars

Heavenly

I’ve only used one space mask and absolutely loved it - so much so, I’ve ordered more for friends and family. I read some reviews which said the scent was too faint, but I’d say it was just subtle enough to not be over-powering. My only wish is that they were more eco-friendly and not single use. Otherwise they are a great, blissful treat.

1 February 2022
Rated 1 out of 5 stars

I ordered my masks 14 days ago and…

I ordered my masks 14 days ago and never got,them. I’ve emailed them 4 times and called them 10 times absolutely no reply from anyone. They were quick to charge my CC though. If someone would at least contact/email me I wouldn’t have to dispute the sale. HORRIBLE CUSTOMER SERVICE.
WOULD NOT THEM RECOMMEND EVER….

15 January 2022
Unprompted review
Spacemasks logo

Reply from Spacemasks

Hi Laura, I can’t find you on the system so i’m wondering if perhaps it’s shopspacemask you’re after (who sell face masks in the US)?

Rated 5 out of 5 stars

Great for all reasons!

Great for all reasons!
I have been using Spacemasks to help with stress and migraines for approximately a year now, wouldn't be without them.
Perfect for a little bit of downtime halfway through a workday, when your eyes are struggling with the constant screen activity.
Thoroughly recommend them.

12 January 2022
Rated 5 out of 5 stars

Decided to treat myself to the subscription service

I’ve tried Spacemasks a few times and started to realise I wasn’t using them when I needed in case I ran out. So the solution to this problem was easy, I’ve decided to treat myself to the monthly subscription service. That way I’ll be able to use as and when required and possibly give some to loved ones too.

The subscription service was easy to sign up to and I knew when my delivery was on its way.

A very efficient service for a brilliant product.

31 December 2021
Rated 4 out of 5 stars

Would buy again

Arrived in the post very fast. The mask heats up quickly and the heat lasted much longer than the packet said it would. Very soothing, works even better if some pressure is applied - I placed an eye pillow over the mask. Great for meditation. Lost one star as there is no fragrance and the single-use is off putting.

22 December 2021
Unprompted review
Rated 5 out of 5 stars

The most wonderful product ever

The most wonderful product I’ve ever had and used. Such a simple concept but so so amazing!
If you have a headache, are stressed, anxious, had a bad day, had a good day, need to sleep, need to chill out! This is what you need! :-D

13 December 2021
Rated 5 out of 5 stars

Fantastic

I love spacemask and they are excellent, for helping me relax and fall asleep. Their scents are amazing. Would love to see more fragrance.
I am wondering if spacemask are looking into more sustainable packaging, as I hate just chucking the individual spacemask pack in the landfill bin.

1 November 2021
Rated 5 out of 5 stars

Relaxing

I love the original jasmine scented one, Ive tried the rose one that was lovely too.
When i use space masks products it honestly really helped me. i feel calm, relaxed and not constantly worrying about any of my cancer treatments.
Anyone going through cancer i would highly recommend them.

24 October 2021
Unprompted review
Rated 1 out of 5 stars

I unfortunately cannot review this…

I unfortunately cannot review this product as it never arrived. I don’t think it was dispatched from the seller as it’s status didn’t change on tracking with the shop app. When I contacted Spacemasks they blamed Royal Mail which is a little unfair if Royal Mail didn’t receive the package. On a positive note the refund was quickly sorted.

13 October 2021

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