Spaces - 145 South Fairfax Avenue Reviews 

3
TrustScore 3.5 out of 5

3.7

145 South Fairfax Avenue, Beverly Grove, Suite 200 and 300, 90036 Los Angeles, CA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. #7 of 7 best companies in Commercial property estate agent

Written by the company

Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve.


Contact info

  • 145 South Fairfax Avenue, Beverly Grove, Suite 200 and 300, 90036, Los Angeles, CA, United States

  • 8446772237

3.7

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(3)

519 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

States 24/7 building while threatening…

States 24/7 building while threatening me with towing of my vehicle if there at night

1 October 2024
Spaces - 145 South Fairfax Avenue logo

Reply from Spaces - 145 South Fairfax Avenue

Hi Kimberley, I’m sorry you had this experience.
I understand your frustration but feel that your 1* rating is unfair.
Whilst you do have 24/7 access to the centre we have no influence whatsoever with the parking regulations that are in place.
The car park is managed by a third-party company at the request of the building owner and we are also affected by these regulations.
Your centre team did contact the parking company on your behalf to ask for an exception, but unfortunately they were unwilling to provide one.
Should you wish to work outside of the designated parking times off site options are available to you.
Your centre team have already discussed this with you and they remain your point of contact should you have any further questions.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Spaces

Rated 1 out of 5 stars

We've been trying to get our $15,000…

We've been trying to get our $15,000 retainer returned after moving out of Spaces in Fairfax Los Angeles. It's been a month and a half and they ignore most emails, support tickets get closed before being resolved and they're impossible to get ahold of. Spaces needs to get investigated for witholding money that's not theirs.

13 June 2023
Unprompted review
Spaces - 145 South Fairfax Avenue logo

Reply from Spaces - 145 South Fairfax Avenue

Hi Petra,
I’m sorry if you felt the need to escalate this.
We fully understand the importance of receiving your refund promptly and have taken measures to make the process as smooth as possible for customers.
After requesting your retainer through your online account (myregus.com) we expect a retainer refund to be processed 30 days after the end of your agreement or 30 days after the request (whichever is later). It’s an automated process. However, we ask you to go through some security steps as part of our fraud-prevention policy.
We’re truly sorry for the delay and are working hard to put it right.
A member of my team has contacted you directly to assist.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Spaces

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look