Gloria was amazing, and easy to work with, as was her coworker (Gina?). I give them both 5 ⭐️ for their professionalism and assistance. Unfortunately, the computer system is a mess and took a long tim... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Representative we extremely patient and helpful. HOWEVER, I was told there was only ONE covered 12x35 space available. When visiting the facility I noted approximately 50 open spaces. Even if temporar... See more
The girl was very knowledgeable. I’d never heard of this service before. I thought I was calling a storage company, not an agency with knowledge of all available storage units. She explained all steps... See more
The agent was exceptional. She listened, found a facility near me for an excellent price. Was well informed, courteous, very helpful and efficient. Her politeness and personality was refreshing. All i... See more
Company details
- Self storage facility
- Vehicle Storage Facility
- Boat storage facility
- Caravan Storage Facility
- Storage facility
Written by the company
SpareFoot is the largest marketplace for storage, making it simpler to move and store your stuff. Whether you're looking to overload your seasonal items long term, need storage for a couple months while you move, or want to store your small business equipment - we've got it all! You can even find space to store your car, RV or boat. Our Sparefoot search tool helps you find the best deals on storage facilities in your area. Our website lets you compare the most storage options nationwide. Simply insert your zip code, and we’ll compare and contrast all of your area’s most reputable storage facilities. Our convenient listings will outline all the features and benefits, allowing you to pick the best solution for your new apartment’s storage needs.
Written by the company
- Largest Inventory Online
- SpareFoot has the best selection of storage units online, with over 6,500+ facilities across the U.S. to choose from. Need specialty storage? We also offer wine storage, facilities with military discounts and storage for students.
- Find the Best Deals
- Book with SpareFoot to secure a great price online or by phone. Narrow your search by location, price, size or amenities, and we’ll help you find the best deals on storage, guaranteed.
- Storage Made Easy
- Quickly compare storage units near you in one simple place. Our comparison shopping tools let you browse exclusive reviews, photos and more so you can find the perfect match.
Contact info
3300 N Interstate Hwy 35 Suite 200, 78705, Austin, United States
- 1-877-691-0042
- www.sparefoot.com
4.2
Great
51k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good and quick
4 August 2026
The company itself was trash
4 August 2026
I learned a lot more about how the…
I learned a lot more about how the storage process works, it was a great experience, thanks!
4 August 2026
SpareFoot recommending scammy storage.
I used SpareFoot to find storage. I checked out using SpareFoot website. The Public Storage location SpareFoot recommended was terrible. I was not able to move-in, and instead had to rent another storage for double the money. I tried calling Public Storage to cancel the reservation the same day, they transfer calls directly to the location, which in my case no one was there for hours. Now, Public Storage will not refund me, and SpareFoot says they have nothing to do with payments when they took the payment. The entire thing is setup like a scam to take your money whether you are able to use the storage or not.
30 July 2026
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and to see how we can make things right!
Safe & Secure
They understood my request and responded to my particular need and resolved my issue! Perfect!!!
2 August 2026
Very easy reservation process!
1 August 2026
The representative was very helpful
The representative was very helpful, professional and friendly.
1 August 2026
The transaction was one of the simplest…
The transaction was one of the simplest I had done to reserve a storage unit .
1 August 2026
Could not access facility; Lack of Customer Support
The customer service was nonexistent.
I reserved and paid for a unit online; received my unit number and access code via text and email.
Upon arriving I could not enter the facility with the provided info. I called the property manager, tried the app, as well as online chat. No one was avaliable through any of those channels.
States avaliable 24/7 online, so why at 6:30 pm can I not reach anyone?
I had a whole truck full of items to unload at a paid unit. Had to leave and figure out what to do with said truck.
My time and money were wasted here.
I got a phone call the next morning at 9:30 am. The office is open at 6 am. My urgent matter was clearly not urgent to them.
The vm left stated here's a temp code. No acknowledgement of the problem or definitive resolution.
I call back. It's the same vm, I leave another message stating my dissatisfaction and refund request.
No call back but they refunded my money. So that's a win I suppose.
30 July 2026
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Dana was Great
31 July 2026
Very accommodating to my needs
21 June 2026
True or false?... The info we receive
This website as well as the prices of facilities should be updated daily. This site gives false information. The design of it is nice and easy to use. However the information in which most people seek from this website is false, and needs to be fact checked daily.
31 July 2026
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Agent was well spoken
Agent was well spoken. Gave me different options and cost of each. Very helpful.
31 July 2026
I believe the lady I talked to and set…
I believe the lady I talked to and set up a reservation with was Great! Just can't get a hold of anyone else to move forward now. Going on 24 hrs with no further movement towards occupying a unit.
31 July 2026
Spots are not updated
Well I held a spot. Went to pay and spot was already reserved. Spent whole morning comparing locations for self storage. Waste of time
29 July 2026
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
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