Gloria was amazing, and easy to work with, as was her coworker (Gina?). I give them both 5 ⭐️ for their professionalism and assistance. Unfortunately, the computer system is a mess and took a long tim... See more
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Review summary
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Reviews shaping this summary
Representative we extremely patient and helpful. HOWEVER, I was told there was only ONE covered 12x35 space available. When visiting the facility I noted approximately 50 open spaces. Even if temporar... See more
The girl was very knowledgeable. I’d never heard of this service before. I thought I was calling a storage company, not an agency with knowledge of all available storage units. She explained all steps... See more
The agent was exceptional. She listened, found a facility near me for an excellent price. Was well informed, courteous, very helpful and efficient. Her politeness and personality was refreshing. All i... See more
Company details
- Self storage facility
- Vehicle Storage Facility
- Boat storage facility
- Caravan Storage Facility
- Storage facility
Written by the company
SpareFoot is the largest marketplace for storage, making it simpler to move and store your stuff. Whether you're looking to overload your seasonal items long term, need storage for a couple months while you move, or want to store your small business equipment - we've got it all! You can even find space to store your car, RV or boat. Our Sparefoot search tool helps you find the best deals on storage facilities in your area. Our website lets you compare the most storage options nationwide. Simply insert your zip code, and we’ll compare and contrast all of your area’s most reputable storage facilities. Our convenient listings will outline all the features and benefits, allowing you to pick the best solution for your new apartment’s storage needs.
Written by the company
- Largest Inventory Online
- SpareFoot has the best selection of storage units online, with over 6,500+ facilities across the U.S. to choose from. Need specialty storage? We also offer wine storage, facilities with military discounts and storage for students.
- Find the Best Deals
- Book with SpareFoot to secure a great price online or by phone. Narrow your search by location, price, size or amenities, and we’ll help you find the best deals on storage, guaranteed.
- Storage Made Easy
- Quickly compare storage units near you in one simple place. Our comparison shopping tools let you browse exclusive reviews, photos and more so you can find the perfect match.
Contact info
3300 N Interstate Hwy 35 Suite 200, 78705, Austin, United States
- 1-877-691-0042
- www.sparefoot.com
4.2
Great
51k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easy reservation system…
The process for reserving a unit was quite simple. I was able to ask questions about the process and received clear directions from the agent.
14 July 2026
Location and communication greatly…
Location and communication greatly appreciated. Easy process online booking ✨️..
15 July 2026
SpareFoot really is a great way to find…
SpareFoot really is a great way to find the best price on storage units.
15 July 2026
Too many phone calls to pay over the phone.
Chris at Devon Storage in Memphis was very helpful. I did get an email about the reservation that I made. And I tried to pay online so that my daughter could move her stuff in. I’m out of town so I’m not able to physically go in there and when I went online they were not helpful at all and I had to call and wait on hold for the physical company again and still didn’t get to pay.
They said the company will call me so I could pay over the phone. It looks like on the one hand is the physical company and the other hand is some kind of management and they’re not talking to each other and it’s making me very angry. why is it taking so many phone calls for y’all to take my credit card information?
15 July 2026
Almost perfect
Almost perfect. I am still waiting for a call from a manager so that I can pay for a unit in Mint Hill NC
15 July 2026
They representative was very helpful
They representative was very helpful. I think her name was Courtney.
14 July 2026
I was able to find the right size unit…
I was able to find the right size unit with a good guaranteed rate! Appreciate knowing about SpareFoot! Thank you
14 July 2026
She was the best rececptionist an nice…
She was the best rececptionist an nice a cortious
14 July 2026
I wouldn’t do business with this company
The raise the rent pretty quickly after you move in and you wouldn’t know this unless you ask them directly. There is also no way to cancel your reservation without calling them- many aspects of the booking process with this company seem deliberately designed to trick customers into spending more and making it harder to extricate yourself. There’s a button to click for everything about your reservation except for canceling.
I’m sure they’ll be clogging up my inbox now. I don’t have time to spend on the phone canceling my reservation when I should be able to do it online. There’s no option for that. I don’t find this company trustworthy.
10 July 2026
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Very helpful with SpareFoot and general…
Very helpful with SpareFoot and general questions in booking a lead.
11 July 2026
Solid, proud presence in our state!
Even from the street their presence is known. I've passed several of its facilities and everyone is bright, green and welcoming. The grounds are clean and the welcome area is too. There are several ways to access the personnel if no one is at the front desk, too. The price is very cojpetitive too!
The on-line experience and the customer service on the phone wasgreat--every question/blank to fill in was clear; every response from the service person on the phone was friendly, professional and exacting..I didn't have to wait for someone to answer the phone!
Yamarie greeted me at the facility and walked me through the process of obtaining a storage unit. She gave me a tour, was patient and very knowledgeable! I felt so confident about my choice in storage. I feel like I'm in good hands, no matter how long I'll use Extra Space Storage!
6 July 2026
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