I had the best experience of customer service with Hafsa just now. She is very polite, helpful and professional although she is new to Spareroom . Not only she is helpful but i can feel her kindness i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had two lodgers through SpareRoom and have met other lovely people who've viewed the room but didn't take it as their work plans changed. When I had a question, it was answered promptly by th... See more
Everything about this company is good. It's carefully monitored, easy to use, gets results every time (well certainly for us) and should you ever have a query or a little hiccough which is rare, the... See more
I have used SpareRoom as my go-to platform for finding housemates and tenants over more than ten years. It always delivers a good number of genuine enquiries to each ad placed. The platform also allo... See more
Company details
- #20 of 48 best companies in Estate Agent
Written by the company
Find a flatshare or flatmate fast! 1000s of rooms for rent in flatshares across London, Manchester, Birmingham, Bristol, Leeds, Edinburgh, Glasgow and the rest of the UK. Advertise for free!
Contact info
21 Market Place, SK1 1EU, Stockport, United Kingdom
- 0161 768 1162
- customerservices@spareroom.co.uk
- www.spareroom.co.uk
4.7
Excellent
21k reviews
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Ellie was very helpful and sorted my…
Ellie was very helpful and sorted my query quickly and easily
27 July 2026
It was easy to raise my query and for…
It was easy to raise my query and for Daniel to find the details and sort them.
27 July 2026
It’s easy to use
It’s easy to use. Enables communication between the parties involved. The option for photos is very useful. Also it’s free if that option works.
23 July 2026
SpareRoom is a fantastic concept and a…
SpareRoom is a fantastic concept and a fantastic app. Seamless, easy and a pleasure to use.
Thank you.
25 July 2026
Really helpful in finding your new living place
Really helpful in finding your living home, flatshare.
The platform is incredibly easy to navigate, and the advanced filters helped me narrow down exactly what I was looking for in terms of budget and location. I highly recommend upgrading to the Early Bird access,it gave me a massive advantage in a competitive market and allowed me to message landlords instantly.
25 July 2026
Noah was extremely helpful very kind…
Noah was extremely helpful very kind and very patient
Thank you so much
23 July 2026
A good reliable service with good…
A good reliable service with good customer support also.
24 July 2026
Saffa was very knowledgeable…
Saffa was very knowledgeable professional and polite
It was a pleasure to talk to her
Thank you again Saffa.
5 stars 🌟
Margarets Humphreys
24 July 2026
I reached out with a query and was…
I reached out with a query and was helped by Ellie from the Customer Service team, who was fantastic — quick to respond, clear, and genuinely helpful throughout. It’s rare to get that level of attentive, friendly support these days, and it made the whole process much smoother.
Thank you to Ellie and the entire SpareRoom team for the great service. I’d happily recommend SpareRoom to anyone looking for a room or flatmate.
24 July 2026
Thanks for calling to me and talk…
Thanks for calling to me and talk straight.
Be always truthful and that is the best.
Peace be still
Sincere Dana
Good that you didn't go away, but tried to talk and explain.
Go for it.
That is tips for exchange - for that you helped me. ;)
see you..
23 July 2026
Found the whole process easy to use no…
Found the whole process easy to use no issues with it.
23 July 2026
Very good service
22 July 2026
The website is easy to use and provides…
The website is easy to use and provides a steady stream of enquiries. Can’t think of any reason to use anyone else!
22 July 2026
Easy to set up and use
Easy to set up and use. Good guidelines and tips. Clear info shares and found good housemates!
22 July 2026
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