Ordered replacement Dyson Upper chassis assembly an old one that had split over time. One of the better sites that supply slightly more technical parts than just brushes and rollers etc. Confirmation... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought what appeared on the website to be an original Karcher vacuum tube extension. The part that arrived is clearly a cheap copy. What’s worse it is not compatible with the machine. It doesn’t fit... See more
Ordered parts for my Karcher pressure washer over the Jubilee weekend so wasn't expecting my order to be processed until Monday - arrived Tuesday. I did pay for next day delivery but clearly my order... See more
I ordered the wrong part number . Katie couldn’t have been more helpful . Incorrect items returned and replacements sent . Great product great price , made the old karcher window vac work like new... See more
Company details
- Cleaning products supplier
- Appliance parts supplier
- Industrial vacuum equipment supplier
- Janitorial equipment supplier
- Lighting Shop
- Vacuum Cleaner Shop
Written by the company
Spares2you: Search and buy spares, spare parts and accessories for domestic appliances including Vacuum cleaners, washing machines, ovens, lawnmowers and other appliances. Caravan accessories, spare bags - Miele bags.
Contact info
Unit 3 Brookside Business Park, BN16 3LP, Rustington, United Kingdom
- 01903 898700
- contact@spares2you.co.uk
- www.spares2you.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Excellent, order was executed immediately and arrived on time with updates all the time. Will definitely use these again. Well done
Karcher Parts
Ordered parts for my Karcher pressure washer over the Jubilee weekend so wasn't expecting my order to be processed until Monday - arrived Tuesday. I did pay for next day delivery but clearly my order was processed very quickly. Would buy again :-)
First class
Very helpful. Fast delivery. Item exactly as described. Will definitely use again.
Ordered part for my karcher jet wash…
Ordered part for my karcher jet wash yesterday afternoon arrived this morning great price fast service excellent company
Henry Hoover
Hose for my Henry was received very fast. Good packaging and price, fits perfectly. There are many sellers on the net. I am so pleased to have found Spares2you. Highly recommended, great company
Excellent service
Excellent service First time with use this company and won’t be the last 10 out of 10 customer service especially by a man called Martin Hobbs so helpful it’s unbelievable just wish all companies in the UK was helpful as this firm many thanks again
Perfect service.
Perfect service.
Great price and items delivered on time.
Thank you very much for not being Amazon!
Excellent service. Very Helpful support.
I needed a spare electric box and cable for my Karcher pressure washer but it was difficult to identify the exact part so the customer support person, Eve, was very helpful identifying the correct part number. She ordered it in to stock and notified me when it was available for me to order. I received the part in two days, fitted it, and I now have a fully functional pressure washer. The price was good, the service was excellent and I’m glad I was able to repair the machine for £70 instead of spending £500 on a new one. Not forgetting the sustainability aspect of course.
Won't be using again.
Part ordered looked very similar but didnt fit my karcher. Damaged it trying to make it fit, was offered store credit but wouldn't use them again so what good is store credit.
Parts seem like they are poor quality and customer service wasnt much better.
If I had been offered even a partial refund I would of rated them higher.
*Just to confirm the only reason that part broke, was because it didn't fit properly in the first place. I spent £50 with you and was asking for a partial refund of £13 on the one part that didn't fit.
If you think that sounds unreasonable then that says alot about the ethics of your company.
Try to support a local business rather then going on ebay or amazon and that's what you get.
*I'm just posting my experience.
The reply of the emails was never an issue for me. The times were perfectly reasonable but they definatly weren't with in 20mins. So Im not sure why you have mentioned that?

Reply from Spares2you
ordered products and well received good…
ordered products and well received good price and packaged, delivered fast and as expected will use again for sure.
Excellent customer service
Excellent, fast response customer service. Had several questions which the customer service advisor answered quickly & accurately by e mail. Prices are competitive & delivery was very good. Would highly recommend
Very disappointed as this was the wrong…
Very disappointed as this was the wrong size so a waste of my money

Reply from Spares2you
Good service.
excellent service and efficient…
excellent service and efficient delivery.
Very good purchasing experience, poor returns experience.
Very good purchasing experience. Easy with quick delivery and reasonable prices. Products were of good quality, as well.
Took one star off the rating because the returns policy seems to be designed for aversion. It's not a very simple process. That should be improved. Things like that make people want to avoid not only returning items, but also returning to you for their next purchase.
Still. If you know what you're buying and it all works out, you'll have a great time.

Reply from Spares2you
Unbelievably quick with genuine parts
I rarely write reviews but I felt this company deserved my recognition. My dyson broke yesterday after a few months of being on its way out. I knew it needed a new motor and a cap. I’ve just fixed my hoover after these parts arrived today and it’s still less than 24 hours since I placed the order. All this amidst the covid situation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







