Sparkworld Reviews 

2,755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, customers overwhelmingly had a great experience. Many commend the prompt and efficient delivery, often receiving orders quickly, sometimes next day, with helpful updates. The friendly, polite, and professional staff are consistently highlighted for their assistance and excellent communication. Overall service, from easy ordering to installation, is described as excellent, with consumers generally pleased with products found as expected and in good condition. However, some customers noted occasional delivery issues, including delays or items sent to the wrong depot. A few also reported products arriving with damaged packaging or not working correctly.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and friendliness... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and great... See more

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with their... See more

Order

Users describe positive interactions with order, highlighting an easy and quick online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. #17 of 136 best companies in Appliance shop
  2. #2 of 15 best companies in Electrical appliance wholesaler
  3. #29 of 192 best companies in Electronics store
  4. #11 of 135 best companies in Kitchen supply shop
  5. #11 of 49 best companies in TV shop
  6. #3 of 15 best companies in Washing Machine & Dryer Shop

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,755)

196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a Vax carpet cleaner

Purchased a Vax carpet cleaner, excellent service and speedy delivery, the driver called me to say he had arrived and very friendly bloke

12 January 2026
Sparkworld logo

Reply from Sparkworld

Thank you, Kevin! We’re delighted you’re happy with your new Vax carpet cleaner and our fast, friendly delivery service. We’re proud to offer reliable appliance delivery with great customer care, and we appreciate you choosing Sparkworld!

Rated 4 out of 5 stars

Good communication easy transaction

Good communication easy transaction, I have purchased from Sparkworld many times before and will continue to do so. No need to shop around.

12 January 2026
Sparkworld logo

Reply from Sparkworld

Thanks for the great review! We're glad the communication and transaction were easy, and we really appreciate your continued trust in Sparkworld for your home appliances. We look forward to helping you again soon!

Rated 5 out of 5 stars

Great communication very pleased with item

Great communication once order was placed explaining delivery process. Phoned on day of delivery with time window for delivery, arrived within specified time. Polite helpful delivery people. Item as anticipated, well packed.
Very pleased with item
Thank you

9 January 2026
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Reply from Sparkworld

Thank you, Mr Seymour, for your wonderful review. We’re delighted to hear you were pleased with the delivery service and your new item. Our team works hard to provide clear communication, reliable delivery, and well‑packaged products, so it’s great to know we met your expectations. We appreciate you choosing Sparkworld and hope to welcome you back again soon!

Rated 5 out of 5 stars

Easy and quick to order on line.

Easy and quick to order on line.
Follow up call once ordered from someone from Newton Abbot which was welcoming.

8 January 2026
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Reply from Sparkworld

Hi Dawn, thank you for the lovely review! We’re glad you found it easy to order online and that our follow‑up call from the Newton Abbot Sparkworld team made the experience even more welcoming. We really appreciate you choosing us and hope to help again soon!

Rated 5 out of 5 stars

Swift delivery and friendly and polite…

Swift delivery and friendly and polite guys.

7 January 2026
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Reply from Sparkworld

Thank you, Thomas! We’re thrilled you enjoyed our swift delivery and friendly team. At Sparkworld, we pride ourselves on fast appliance delivery and excellent customer service. We look forward to helping you again soon!

Rated 5 out of 5 stars

A Great Service

A Great Service.
The only shop in the country it seems to have what I wanted. Item dispatched quickly, phoned me to let me know item sent! Unheard of in this day and age.

7 January 2026
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Reply from Sparkworld

Thank you, Carole! We’re delighted you found exactly what you needed at Sparkworld. We pride ourselves on hard-to-find appliances, fast dispatch, and personal service. Your feedback means a lot!

Rated 5 out of 5 stars

Excellent service

My mum recently bought me a tumble dryer. She said she would buy it from spark world because she’d previously had excellent customer service from them. They were the only company to deliver next day. It was free. They called her to confirm the order, they called her again to confirm the time slot. Everything went as planned. They plugged it in and checked it worked. All in all an amazing company that I will now recommend to others. Thanks!

6 January 2026
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Reply from Sparkworld

Thank you, Natasha! We’re thrilled you had an excellent experience with Sparkworld. Fast, free next-day delivery, professional installation, and outstanding customer service are what we pride ourselves on. Enjoy your new tumble dryer, and we look forward to helping you again soon!

Rated 5 out of 5 stars

Section of goods was good

Section of goods was good, ease of irdering and such a prompt delivery. Very friendly and considerate on delivery and took the old dryer away. Excellent service . My Mum and Dad always used Sparkworld, not a bad word said .

29 December 2025
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Reply from Sparkworld

Thank you, Amanda! We’re delighted you found our wide selection of appliances, easy ordering process, and prompt delivery helpful. Our team always aims to provide friendly service, including removing old appliances for your convenience. It’s great to hear Sparkworld has been trusted by your family for years!

Rated 5 out of 5 stars
Sparkworld logo

Reply from Sparkworld

Thank you, Dave! We’re thrilled you find dealing with Sparkworld hassle-free. Our team is committed to providing top-quality appliances and exceptional customer service every time. We look forward to helping you again soon!

Rated 5 out of 5 stars

Impeccable service!

Impeccable service! Easy to order online, followed by email and phone call confirmation. Speedy delivery - wonderful to be given a two hour time slot. Very friendly and efficient delivery service, with advice given and the old appliance taken away (for a small fee - booked on ordering). Thank you very much - we would highly recommend Sparkworld.

28 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Lesley! We’re delighted you found ordering online easy and appreciated the speedy delivery with a convenient two-hour time slot. At Sparkworld, we aim to provide friendly, efficient service with expert advice and hassle-free appliance removal. Your recommendation means so much!

Rated 5 out of 5 stars

Good product range

Good product range, great customer service and fast delivery. Informative web site.

31 December 2025
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Reply from Sparkworld

Thanks, Michael! We’re glad you enjoyed our product range, fast delivery, and helpful website. Sparkworld offers great deals on washing machines, tumble dryers, and kitchen appliances with excellent service.

Rated 5 out of 5 stars

Exceptionally delivery service.

Exceptionally delivery service.
Fabulous prices for Laundry equipment.

30 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Alison! We’re thrilled you loved our exceptional delivery service and fabulous prices on laundry appliances. At Sparkworld, we pride ourselves on fast delivery and unbeatable deals on washing machines, tumble dryers, and more. We look forward to serving you again!

Rated 5 out of 5 stars

Purchasing of appliances

Had a follow up phone call after purchase online , telling me I will hear from delivery people at 9am on day of delivery ( as haven’t received purchase yet ) so far very good service 😊

30 December 2025
Sparkworld logo

Reply from Sparkworld

Thanks, Julie! We’re so pleased you had a great experience with your online appliance purchase and follow-up call. Sparkworld is committed to friendly service and dependable delivery for washing machines, tumble dryers, and kitchen appliances. We can’t wait to get your order to you!

Rated 5 out of 5 stars

Great service

Great service, easy online purchase.
Delivery and installation was excellent.
I was emailed and kept updated.

10 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Dawn! We’re thrilled you found our service great and your online purchase easy. At Sparkworld, we pride ourselves on smooth delivery and professional installation of washing machines, tumble dryers, and kitchen appliances, with regular updates to keep you informed.

Rated 5 out of 5 stars

Item collected easily and advise re…

Item collected easily and advise re switching on taken

19 December 2025
Sparkworld logo

Reply from Sparkworld

hank you! We’re glad your collection was quick and that our advice on switching on your appliance was helpful. At Sparkworld, we make it easy to collect washing machines, tumble dryers, and kitchen appliances with expert guidance every time.

Rated 5 out of 5 stars

Excellent service

Excellent service. Purchased on website, had a phone call and went to pick it up within an hour

18 December 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Johnathan! We're thrilled you enjoyed our fast, hassle-free service. Ordering online and collecting in-store within an hour is what Sparkworld is all about, convenience and reliability for home appliances and kitchens. We look forward to seeing you again!

Rated 1 out of 5 stars

A complete lack of desire to actually sell anything…

Popped in to the Heathfield showroom on Saturday and despite there being a much higher staff to customer ratio, were completely ignored.

We spent a bit of time looking at different built in appliances, looking up details about them from your website on our phones to see the different options/specs - but what caused us to finally give up and leave was when one of your team moved us out of the way to show their customers the products we were looking at.

This wouldn’t normally be a problem, but the complete lack of any sort of awareness from your team or offer to get someone to help us while they continued with their sale was astounding.

Thank you for letting me see some of the products in person however, it was useful for when I ordered it all from Hughes and Currys on the way home, albeit some items at more expensive/delivery costs etc. in total you lost out on a sale of Neff integrated goods worth £3500 (induction hob, dishwasher, single oven, fridge freezer and hood).

27 December 2025
Unprompted review
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Reply from Sparkworld

Hi Dan,

Thank you for sharing your feedback. We’re very concerned to hear about your experience, as this does not reflect the level of service we aim to provide. We take all reviews seriously and would like to investigate this further.
Could you please provide:

The approximate time of your visit on Saturday.

Any details about the products you were viewing

We have CCTV in our showroom and can review the footage to understand what happened. Your input will help us ensure this is addressed properly.
Please email us at info@sparkworld.co.uk or call 01626 834666 so we can resolve this promptly.

Thank you for bringing this to our attention

kind regards

Tristan

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