Speak Up London Reviews 23

TrustScore 4.5 out of 5

4.5

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Company details

  1. English language school

Written by the company

Located on the famous Oxford Street, Speak Up London is one of the top English schools in the heart of the city. Since 2012, we’ve helped thousands of students improve their English with fun, interactive lessons taught by experienced teachers. Whether you're preparing for an IELTS exam, enhancing your job prospects, or exploring London while learning English, we are here to help. Accredited by the British Council and part of English UK, Speak Up London is your gateway to mastering English and having an unforgettable experience in one of the world’s most exciting cities.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I’ve had a great experience at the…

I’ve had a great experience at the school so far.

Everyone has been very welcoming and supportive since my arrival in London, but I’d especially like to thank Carla for all the help, kindness and attention during these first weeks here.

Starting a new journey in another country becomes much easier when you meet people genuinely willing to help.

Thank you for making this experience even better.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Overall

Overall, we are very pleased with the quality of your course management. The program is conducted in a highly organized manner, particularly in terms of material preparation and the provision of recordings, which has been very beneficial for both participants and our team.

We also truly appreciate the consistency demonstrated throughout the course. This includes punctual class management, timely and constructive feedback to participants, and the genuine care shown towards each individual’s development. It is evident that your instructors are attentive and committed to supporting students’ progress.

In addition, your team has been very responsive and easy to coordinate with, which has made the overall collaboration smooth and efficient.

Most importantly, the participants have expressed that they really enjoy the classes and greatly appreciate the teaching methods of your instructors. This positive learning experience has added significant value to the program.

Thank you once again for your excellent support and collaboration. We look forward to continuing our partnership in future programs.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful experience

I started in B1+ level and I finished in C1 level. I improve a lot my English skills, specially my speaking and listening. Moreover, I knew good friends in the school than I will miss them.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Best school, best experience! 🙌🏻

I studied at Speak Up London and it was the best decision I've made. I didn’t just learn English, I made friends and had fun with social activities. The teachers, like Layla and Andrew, are really nice. The student services team was super friendly too. Big thanks to Lucas and Chris! 😊🎉

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. This company presents itself very differently from how it actually operates. I was charged nearly £3,000 for a course that I never attended, and no service was provided. When I requested a refund, they relied on small print in the contract to justify refusing it. Their practices appear to take advantage of international customers. Very disappointing experience — proceed with caution.

6 November 2025
Unprompted review
Speak Up London logo

Reply from Speak Up London

Not a student or genuine review.

Rated 5 out of 5 stars

Everything with speak up very good I…

Everything with speak up very good I finish tomorrow but of course I will back the next year

7 July 2025
Unprompted review
Speak Up London logo

Reply from Speak Up London

Thank you for your positive feedback and we look forward to seeing you next year!

Rated 5 out of 5 stars

The best school in London and the best…

The best school in London and the best experience of my life! The people in the staff, Lucas, Antonella, Musa, Dogan are very nice and friendly! I love the social program because I could meet a lot of people and make friends!

4 July 2024
Unprompted review
Speak Up London logo

Reply from Speak Up London

Hello Maddalena, thank you for your lovely review and kind words about our team.

Rated 5 out of 5 stars

Nice place to study !

The School is very nice, everyday have new social programs and staff have the best especially Lucas is very friendly and always helps with everything.

4 July 2024
Unprompted review
Speak Up London logo

Reply from Speak Up London

Thank you for this lovely feedback.

Rated 4 out of 5 stars

Be aware of this school's refund…

I have purchased english lessons from Speak Up London on 10 March 2020. However the face-to-face class can't be offered due to COVID-19.

I have requested a refund from the school. However I have been informed that all requests will take 30 business days to be attended to due to the school closure

UPDATE: the school has been receptive to feedbacks and has refund my tuition fees.

2 May 2020
Unprompted review
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