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Spec-Care Ltd Reviews 

360
•
TrustScore 5 out of 5

4.9

Optical Wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast turnaround times, noting that broken glasses are skillfully repaired and returned within just a few days. People also deeply appreciate the prompt email responses and friendly, helpful communication maintained throughout the entire process. Consumers are extremely pleased with the exceptional quality of the repairs, successfully bringing expensive or seemingly unfixable frames completely back to life. Reviewers often emphasize the remarkably reasonable prices charged, making this service a wonderful and cost-effective alternative to buying brand new replacements. Many buyers state they would gladly use the business again and strongly recommend it to anyone needing help.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the exceptionally fast turnaround... See more

Quality

Customers had positive experiences with quality, highlighting beautiful work and items returned looking brand... See more

Product

Clients share satisfaction and positive opinions on product repair services, successfully restoring old and... See more

Price

Users describe satisfaction with the price, highlighting reasonable and fair costs compared to other options.... See more

Response time

Consumers find response time to be exceptionally positive and efficient. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent optician, I can honestly say SpecCare are invaluable. We’ve used them for everything from fitting nose pads to acetate frames (perfect results) through to flexi side repairs and more... See more

Rated 5 out of 5 stars

I have used this company twice now - once to repair my son's expensive sunglasses and this year to repair my expensive prescription sunglasses when Boots and Specsavers weren't able to. Both times on... See more

Rated 5 out of 5 stars

Excellent communication, replaced the broken part and even provided the old one for proof with the returned item. Whole sending repairing and being back took less than 5 working days. Which given it w... See more

Rated 5 out of 5 stars

Very prompt email response to my query. Excellent advisory on which package to choose, ie excellent price and value for repair, not more than necessary. Very helpful and easy service to use from... See more

Company details

  1. #3 of 7 best companies in Optical Wholesaler

Written by the company

We are the only UK glasses repair centre who are dedicated to the fitting, repairing, and reconditioning of glasses. Trusted by the optical trade for over 20 years, we work directly with independent opticians and the public to keep your eyewear looking and fitting great.

Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(360)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

Spec care very quick and efficient

Spec care very quick and efficient, plus very helpful when I called for advice on which product was best for what I needed.
They were very affordable too and an amazing service.
Highly recommended!

3 September 2024
Rated 5 out of 5 stars

Delighted with specialist repair

I thought I would have to return my favourite frames to their Italian makers because I’m fussy, & wanted a precise like-for-like repair, so I was absolutely delighted that the exact hinges were sourced and my frames are now as good as new, for a very reasonable charge. Will definitely use again. Highly recommended

16 August 2024
Unprompted review
Rated 4 out of 5 stars

Spectacles Repair

SpecCare repair very good, so too their Customer Service. However, sadly the Delivery Provider used was abysmal, taking 5 working days for next day delivery.

7 August 2024

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