Spec-Care Ltd Reviews 

359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast repair times, helpful communication, and expert craftsmanship, noting that severely broken glasses are expertly restored to pristine condition. People deeply appreciate the affordable pricing and professional service that successfully brings expensive frames back to life when other local opticians declare them completely unrepairable. However, some customers also noted that the repair service involves mailing items in and waiting a few days for the fully fixed glasses to arrive back home. Consumers indicate that this straightforward postal method provides a convenient and reliable solution for fixing treasured eyewear without complications.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting fast turnaround times and high-quality... See more

Quality

Customers had positive experiences with quality, expressing deep satisfaction over repairs that made items... See more

Product

Reviewers highlight positive aspects of product restoration, noting that broken frames and arms are... See more

Price

Consumers find price to be positive and consistently report great value. People note being charged... See more

Response time

Clients share satisfaction on response time, highlighting exceptional and very fast turnarounds. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent optician, I can honestly say SpecCare are invaluable. We’ve used them for everything from fitting nose pads to acetate frames (perfect results) through to flexi side repairs and more... See more

Rated 5 out of 5 stars

I have used this company twice now - once to repair my son's expensive sunglasses and this year to repair my expensive prescription sunglasses when Boots and Specsavers weren't able to. Both times on... See more

Rated 5 out of 5 stars

Excellent communication, replaced the broken part and even provided the old one for proof with the returned item. Whole sending repairing and being back took less than 5 working days. Which given it w... See more

Rated 5 out of 5 stars

Very prompt email response to my query. Excellent advisory on which package to choose, ie excellent price and value for repair, not more than necessary. Very helpful and easy service to use from... See more


Company details

  1. #3 of 7 best companies in Optical Wholesaler

Written by the company

We are the only UK glasses repair centre who are dedicated to the fitting, repairing, and reconditioning of glasses. Trusted by the optical trade for over 20 years, we work directly with independent opticians and the public to keep your eyewear looking and fitting great.


Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(359)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A reasonable price

A reasonable price. Excellent job done, more even than I'd asked for.
Brilliant company, would recommend to anybody needing help with faulty glasses, FIVE star👍

3 December 2025
Rated 5 out of 5 stars

Fantastic course

Fantastic course delivered by Rob, reminding me of long forgotten DO skills and learning new ones. Loved his passion and would highly recommend any of his services to all.

21 November 2025
Rated 5 out of 5 stars

Was fantastic course

Was fantastic course! Valuable insights and now how’s shared. Wish I knew this stuff 20 years ago. Thank you Rob for a fantastic day. Look forward to using your skills in the future. Thank you for sharing.

21 November 2025
Rated 5 out of 5 stars

Recommend 1000% invoice number 2266

Absolutely fab service after I sat on my glasses and completely snapped them, kept me informed during the whole process! And my glasses came back in better condition than they were when i bought them!
Whole process completed within a few days as I had to put a note in as they were my only pair of glasses!

19 October 2025
Unprompted review

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