Specialist Vehicles Reviews 

119
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Tom is a real gentleman. Knowledge and caring he made buying a car a real pleasure. I was apprehensive buying such a prestige marques but Tom was happy to handle all my questions to reassure and g... See more

Rated 5 out of 5 stars

Bought a Jaguar XE from Specialist Vehicles Plymouth and had an issue with it. They went out of their way to resolve this at their own cost. Cannot fault their commitment to customer services. Ellio... See more

Rated 5 out of 5 stars

Really positive experience buying from Specialist Vehicles, they actually listened to what we wanted and no generic sales pitch. Just honest opinions and discussions to find the right car for us.... See more

Rated 5 out of 5 stars

Always worrying buying a new expensive car but Elliot was absolutely spot on and transparent from start to finish, had a couple minor issues which were sorted instantly! Everything they promised or sa... See more

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Company details

  1. Car dealer

Written by the company

Used cars for sale in Plymouth & Devon: Specialist Vehicles: Competitive finance deals, part exchanges welcome, call now!


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4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Open and honest company to deal with

From the first point of contact Eliot was clear and honest and I felt I was very fairly treated. The standard of the car was second to none and I came away feeling very satisfied. Good backroom team as well doing a first class job. Full marks and I would use again.

26 August 2022
Unprompted review
Rated 5 out of 5 stars

Such an enjoyable experience buying…

Such an enjoyable experience buying from them! Elliot was super informative and transparent through the whole process. The Team got the car to an unbelievable standard when we picked it up. Couldn’t recommend them, their services and hospitality enough!

11 August 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

What a professional company with amazing customer service. Throughout the process from initial enquiry with Elliot in sales, to aftercare with Phil at the service centre, Specialist Vehicle have been brilliant. The top notch Warranty they provide is also a nice little bonus that offers peace of mind.

Thanks Team - honest businesses are harder and harder to come by these days!!

3 September 2022
Unprompted review
Rated 5 out of 5 stars

A thank you to Elliot and the team at…

A thank you to Elliot and the team at Specialist Vehicles for a hassle free experience when I recently bought my Q7 from them .From the initial enquiry to the handover they were very professional.I would not hesitate to recommend Specialist Vehicles to any prospective buyers .Always a great selection of cars prepared in as new condition.

23 July 2022
Unprompted review
Rated 5 out of 5 stars

It was a pleasure to deal with…

It was a pleasure to deal with Specialist Vehicles, particularly Elliot, although I also had the pleasure of meeting Tom. Nothing was too much trouble and I felt they were genuinely as excited for me as I was to buy my first Z4! Aftercare has been exemplary, and I would definitely look to buy again from there in the future.
I thoroughly recommend.

14 July 2022
Unprompted review
Rated 5 out of 5 stars

A faultless car buying experience…

A faultless car buying experience from start to finish. It was a pleasure for us to be taken through the process by Elliot who was polite, professional and courteous, taking the time to answer any questions we had. The car, an RSQ3, was fully prepared and valeted and has been faultless.

We would highly recommend them and will definitely be using their services again.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Hassle free purchase.

Road test of vehicle with choice of route, helpful advice and explanation of the paperwork involved in the transaction. Vehicle controls explained and vehicle prepared to a high standard. A pleasant experience without any pressure.

9 July 2022
Unprompted review
Rated 5 out of 5 stars

A pleasure to buy

I was passing Specialist Vehicles and noticed a Car that intrested me. I was a shown the Car by Elliot, it was a beautiful vehicle but I was not sure if I was really going to buy. After 3 more visits over a month I decided to buy.
Elliot was a great salesperson. There was no hard sell, and everything was made clear to me. the Team prepped the Car really well and I opted for ceramic coating and 12 mont extended Warrantee. All in all a pleasant experience and a very pleasant team

8 July 2022
Unprompted review
Rated 5 out of 5 stars

I was recommended to Specialist and…

I was recommended to Specialist and have been more than impressed by their fair and transparent approach. They do not try to use the hard sell at all and are honest about their vehicle health checks. I am delighted to say that my brakes pads have a lot more life left in them than Ocean BMW suggested. Great work Phil and the team. Clare

4 May 2022
Unprompted review
Rated 5 out of 5 stars

Can't fault them and will be back for my next car too

Always worrying buying a new expensive car but Elliot was absolutely spot on and transparent from start to finish, had a couple minor issues which were sorted instantly! Everything they promised or said they'd do they did, even let me test drive with the dog to make sure he fit too. I'll be recommending Specialist Vehicles from now on and they'll be the people I go to for my next car too for definite. Thankyou Elliott and Tom and the fantastic team you have behind you! Jamie and Sherpa 👊

26 April 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thank you for taking the time to leave such a lovely review for us, Jamie! We wouldn't be doing our job if we didn't allow Sherpa to test drive alongside... our new favourite customer! Your recommendation means a lot to us, and it is reassuring to know that you felt so positively about our service. Enjoy your new car, Jamie & Sherpa, and thanks, again for your business!

Rated 5 out of 5 stars

Faultless!

I recently bought a car with Specialist Vehicles and had the pleasure of meeting Elliot, who was pleasant, courteous and an absolute pleasure throughout the process.

The car has been faultless thus far and I have every confidence in Specialist Vehicles customer service. Everything Elliot told me would be done, was indeed done expeditiously.

No doubt when the time comes for a change of vehicle I will return to Specialist Vehicles.

Thank you for an absolutely faultless service!

16 April 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thank you, Lee for taking the time to leave such a kind review. We do our very best to provide a transparent, personable service so it is great to hear you felt this way about your experience.

Thanks, again for your business and enjoy your new vehicle!

Rated 5 out of 5 stars

Porsche Macan S

We had been looking to purchase a used Macan for a while, but never seemed to find the right price/colour/mileage combination.

We were delighted when we found that Specialist vehicles had what we were looking for. However, living in Kent a trip just to view was not feasible. Accordingly, we were totally reliant on Elliot's description, photos and assurances. Having committed to purchase, Elliot kept us closely informed through the whole process.

On arrival in Plympton to collect the car we were not disappointed and the car was exactly as described.

The whole experience was positive with an attractive part exchange for our Mercedes and hassle free settlement of the outstanding PCP.

We would have no hesitation buying from Specialist vehicles again.

Charles and Siobhan

11 March 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thank you for taking the time to leave us a kind review, Charles.
I am pleased to hear that you endured such an enjoyable purchasing experience with us here at Specialist Vehicles and it is great to know that Elliot looked after you well. We do our upmost to provide our customers with a transparent and reliable sale - so feedback like this is truly appreciated.
Thanks, again, for your business and review.

Rated 5 out of 5 stars

This is the first time we have…

This is the first time we have purchased a vehicle from Specialist Vehicles and would like to confirm that it was a very positive experience. Tom and Elliott gave a very professional service and answered all our questions. We are now enjoying our new Evoque.
Regards
Alan & Maureen

7 February 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thank you for your kind words, Alan.
It is great to hear that your experience with us was so positive, and our hard work is paying off.
Thanks for your feedback and, of course, your business.

Rated 5 out of 5 stars

Having bought several cars in the early…

Having bought several cars in the early days of specialist vehicles it was great to see that Tom and Elliott have continued and improved the customer service. We purchased a X6 from them just before Christmas with a quick turnaround. Informative and kept us updated throughout the purchase. Highly recommended one of the few totally trustworthy garages around . Alan and Sarah

3 February 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thank you for taking the time to leave a review, Alan & Sarah. We really appreciate your kind words and, of course, your business!

Rated 5 out of 5 stars

Highly recommended

Fantastic service, painless and fair part exchange, we whole-heartedly agree with the earlier reviewer that Specialist Vehicles are a breath of fresh air !
Elliot was particularly helpful and knowledgeable but the whole team were dedicated to ensuring we got great service.
Highly recommended and we'll definitely use them again.
As for the vehicle we bought - fantastic !

30 January 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thank you, Glenn, for your positive review. I am pleased to hear that Elliot provided you with such a great and personable service.
Thanks again for your business!

Rated 5 out of 5 stars

BMW 320 M Sport

The service we received when purchasing our new car was a breath of fresh air. Hassle free and the whole team were helpful, informative and exceptionally knowledgeable. On collecting the car it was reassuring to see they had undertaken all of the pre-purchase requests to an exceptional standard. We highly recommend this fabulous company and will no doubt use their services again in the future. Thank you.

29 January 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thank you for taking the time to leave a review, Colin. Especially one as great as this! As a business, we endeavour to provide our customers with the most hassle free and informative experience. It is promising to see that you felt this was what you received.
Thanks, again for your business.

Rated 5 out of 5 stars

Fantastic experience with the team at…

Fantastic experience with the team at Specialist Vehicles from start to finish. I mainly dealt with Elliot who was super helpful, professional and nothing was ever to much trouble. The handover was done very smoothly and stress free and the car was valeted to a pristine finish. Would highly recommend these guys and will no doubt be back for another vehicle in the future. Thanks again to Elliot and Tom.

27 January 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thanks for your review, Jack. I am pleased to hear that Elliot was so helpful throughout the buying process of your new vehicle. Your recommendation means a lot to us, as does your business.

Rated 5 out of 5 stars

VW Golf GTD Excellent service

Recently bought my 4th car from specialist this time a VW Golf GTD and as always the service from start to finish is Top draw.The best garage i have ever dealt with many others in the plymouth area could learn a thing or two from how specialist is run. Well done

27 January 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thanks for taking the time to leave a review, Sean. We truly appreciate your positive feedback - it is great to see our hard work pays off. Enjoy your new Golf!

Rated 5 out of 5 stars

Fiesta ST

Bought my Fiesta ST from Tom and Elliot a week ago and couldn’t be happier with the service I received! Professional, friendly and above all else just genuinely nice people! Would highly recommend!

11 January 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thank you for your feedback, Will. I am pleased to hear that you received such a great service from the boys! Enjoy your new vehicle and we hope to do business with you again.

Rated 5 out of 5 stars

Excellent Experience

Elliot has been truly professional and honest for handing over of my Porsche Cayenne. I really appreciated going through the finer details of the car over a lovely cup of tea.

10 January 2022
Unprompted review
Specialist Vehicles logo

Reply from Specialist Vehicles

Thanks for taking the time to leave a review, Emdad. I am glad that Elliot provided you with such an enjoyable service and thank you for your business.

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