SpedireSubito Reviews 

26,898
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I found this company online through Trustpilot. I have used Packlink since 2017 and recently have had 2 very bad experiences with them and decided not to use them again. I needed to get a docum... See more

Company replied

Rated 2 out of 5 stars

They get the order where you specify the details of what you want to send, take the money and then write you that they cannot assure it and they do not recommend to ship it, but if you really want... See more

Company replied

Rated 4 out of 5 stars

My latest shipment of 2 boxes (wine and oliveoil) to Sweden didn't come together at the same time to the same customer which also have happened before last year in December -23. So,it took a couple... See more

Company replied

Rated 5 out of 5 stars

Extremely good. Driver came to collect everything as expected, delivery took only 5-6 days to get to the destination and everything arrived in a good shape. Also, for all the stuff I've sent, the pric... See more

Company details

  1. Shipping service
  2. E-commerce service
  3. Import Export Company
  4. Courier service
  5. Price comparison site
  6. Shipping and postal service

Written by the company

Shipping a package with SpedireSubito is simple, fast and guaranteed. Sitting in the comfort of your home or office you can place an order for a shipment with our express couriers with collection from your home or office and track its progress online.


Contact info

4.0

Great

TrustScore 4 out of 5

27k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(26,898)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Parcel reached its destination in less than 48 hours and was clearly carefully and properly handled.

6 April 2020
Unprompted review
Rated 5 out of 5 stars

Collection and delivery as promised

The parcels were collected the day they were ordered for and the dive came to the door, he was polite and efficient. It was easy to track the consignment and the boxes arrived on the day promised in good condition. Very pleased with the service.

29 February 2020
Unprompted review
Rated 5 out of 5 stars

Very professional

I could manage to send 9 big parcels, spending a reasonable price and everything came home in a perfect condition.
Very professional!

Irene

29 February 2020
Unprompted review
Rated 1 out of 5 stars

terrible customer service

terrible customer service, rude drivers. not helpful supporting service. You will find yourself wondering when your parcel will arrive. if you have a job and cant sit 5 days waiting for a parcel avoid this service.it seems they use google to translate from Italian to English. servizio di maleducati!!

24 February 2020
Unprompted review
Rated 5 out of 5 stars

Cheap and reliable, recommended!

I sent a 22kg parcel from Italy to Ireland, and everything went quite smoothly. I had some issue because I'd rather drop the parcel than waiting for a day at home, but the limit for the UPS point is 15kg. I called the support, and they promptly instructed me on how to drop at the UPS point regardless. It took around 10 days to receive the parcel in perfect conditions, cannot recommend it more!

13 October 2019
Unprompted review
Rated 1 out of 5 stars

Terrible service and awful customer…

Terrible service and awful customer service!!
for the 3rd time I was waiting for a delivery from Italy with 12 items.
only 10 arrived at destination and late. the first time the delivery never arrived and once called customer service the answer was that all of the content was broken in the process, nobody ever bothered to notify. It was a wine delivery with proper wine packaging, special wine from Italy. After the first complaint they offered to send a replacement and send a much lesser wine but at least a solution was offered.
the second delivery arrived with one bottle mixing from the package and this last one was missing 2 bottles, again without notification.
Called customer service, they were very rude and unhelpful. Was told the bottles were broken and replied that the are not responsible for notifying the customer if it happens nor are they responsible for safely deliver the goods.
Do not use their service!

20 September 2019
Unprompted review

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