Speedcomfort Reviews 61

TrustScore 4 out of 5

4.1

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Company details

  1. Heating service
  2. Radiator shop

Written by the company

Bij SpeedComfort geloven we dat comfort en duurzaamheid hand in hand gaan. Wij ontwikkelen en produceren energiezuinige radiatorventilatoren die helpen om woningen sneller en efficiënter te verwarmen. Hiermee bespaart u energie, verhoogt u uw wooncomfort en draagt u bij aan een duurzamere toekomst. Onze producten zijn eenvoudig te installeren en werken volledig automatisch, waardoor u direct profiteert van een comfortabeler binnenklimaat zonder gedoe. Met een toegewijd team en een focus op innovatie blijven we ons inzetten om verwarmingsoplossingen slimmer en duurzamer te maken. SpeedComfort is actief in meerdere Europese landen en werkt samen met zowel particulieren als zakelijke partners. Onze missie is om energieverbruik te verminderen en tegelijkertijd het comfort in huis te verhogen. Ontdek meer op www.speedcomfort.com/nl


Contact info

4.1

Great

TrustScore 4 out of 5

61 reviews

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Rated 3 out of 5 stars

Friendly Support, Room for Improvement in Communication

I haven't received the product yet, so I can't comment on its quality at this time. However, I can share my experience with the customer support team.
The positive aspect is that whenever I called, the ladies were always very friendly. Unfortunately, they weren't able to directly assist me with my inquiries, which was somewhat frustrating.
Two weeks ago, I sent an email but received no response. When I called a week later, I was informed that my email hadn't been received and that I needed to send it to a different address than the one listed on their website. Another week passed without a reply, so I called again. Once more, I was told to wait as the representative couldn't directly address my question.
After four more days of waiting, I've decided to leave this review on Trustpilot. While the staff is polite, the communication process could use significant improvement. I hope the company can streamline their support system to provide more efficient assistance to their customers in the future.
Due to these communication issues, I ultimately decided to purchase the product from a third-party seller who had it on sale. I chose not to order directly from SpeedComfort as I felt uncertain about receiving adequate support if I were to encounter any problems with the product. This experience has left me concerned about potentially being left to deal with issues on my own if I had ordered directly from the company.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

So far it does all it claims

So far it does all as claimed. Easy setup, engenius design and materials, quit - sets in at 35 C and stops at 26.. Also meaning it will run all the time here for…? years - in heating seasons. I hope and expect it to help and survive one old radiator, at a start, and my new heatpump through approaching Winter 😄
If it works as claimed maybe it will reduce something - and best of all the need for an expensive low-temperature radiator and a very expensive plummer 😅

14 August 2024
Unprompted review
Rated 4 out of 5 stars

The webshop is a little bit primitive

The webshop is a little bit primitive, but delivery is fast and nice that they update you with a photo when the order is picked. We do not know yet if the products actually help with reducing the energy bill.

15 December 2021
Unprompted review
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