Speedex Courier SA Reviews 

282
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were let down by their experience overall. Customers frequently report that packages are routinely lost, misdelivered to completely wrong addresses, or carelessly left in insecure outdoor locations without proper notice. Consumers express deep frustration over severe shipping delays, and many state that their ordered items arrive damaged or never show up at all. Some reviewers were not happy with the customer support team, noting that representatives are completely unresponsive, unhelpful, or entirely unavailable to resolve serious issues. People also mention that the provided tracking information is totally unreliable and continuously fails to offer accurate updates regarding package locations.

What people talk about most

Delivery service

Consumers find delivery service to be completely frustrating due to frequent misdeliveries, lost packages,... See more

Service

Customers felt deep dissatisfaction regarding the service, reporting unreturned phone calls, unjustified... See more

Customer service

Clients share negative opinions on customer service, expressing deep frustration over unreachable support... See more

Order

Users describe negative interactions with order fulfillment, highlighting severe delivery delays and packages... See more

Location

Reviewers highlight negative aspects of location, frequently reporting that parcels remain stuck at distant... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The worst company that exists. They lie that the courier came and couldn’t find you. Then you can’t contact anyone by phone because no one answers, and in the end they decide on their own to place the... See more

Rated 1 out of 5 stars

First off there has been several times my package was delivered to the wrong address...Secondly, I believe the courier stole my package the last time...Package said it was delivered at front door, th... See more

Rated 1 out of 5 stars

One of the worst experience ever! It keeps giving misleading information. It said that my parcel was supposed to be delivered 3 days ago and now they dont even reply to my messages. There is a chat bo... See more

Rated 1 out of 5 stars

Driver claimed to have left delivery with permission (left a fraudulent text with the phone number cut off from someone else granting permission to leave boxes outside the apartment building— I never... See more


1.1

Bad

TrustScore 1 out of 5

282 reviews

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No history of asking for reviews

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1.1

All reviews

(282)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

Their drivers are thieves!!

Their drivers are thieves!!! There are reviews everywhere warning people not to do business with them but that means not buying from the companies that use them! I ordered clothes and shoes for a wedding out of the country and they STOLE IT! I received a delivery email but no porch activity nor driveway activity. The picture they used as proof was so blurry it could’ve been anything! I want my money back because I KNOW they won’t do what’s right and bring my package back! I’m pressing charges for sure. I can’t stand thieves and this company is a joke for hiring them!

20 May 2025
Unprompted review
Rated 1 out of 5 stars

This company and its delivery workers…

This company and its delivery workers are the absolute worst. I don’t know who’s worst the people who are hiring or the people that are hired. Like do your job that you’re getting paid for which is read and understand the address then deliver to the apartment… I am so sorry pissed about my package

30 April 2025
Unprompted review
Rated 1 out of 5 stars

If you ever have any other courier…

If you ever have any other courier options ALWAYS pick the other ones

They have literally delayed my package for 1.5 month, and even when they pick up that damn phone (which they never do) they misscommunicate and shut it down if you tire them even the slightest (i didnt even tire them, they just kept typing my tracking code wrong even tho i told them the correct one 20 times over) JUST PLEASE DONT BUY FROM THIS

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Poor delivery location and overall service

Wow, I wait for weeks to get a package to get multiple unable to be delivered messages. Surprise surprise tonight I get a notification saying my package was delivered. Showed the photo proof of my BIG package placed on top of my mailbox which is located on the side of a major highway. I jumped out of bed to drive the 1/4 to my mailbox. My package was GONE in a matter of 5 minutes of less! DO BETTER!!

21 April 2025
Unprompted review
Rated 1 out of 5 stars

The worst ever

The worst ever. Still didn't get my package 8 days later .they won't pick up phones. Chios speedex i have been calling for 5 days straight

14 April 2025
Unprompted review
Rated 1 out of 5 stars

This is the second package I did not…

This is the second package I did not receive. The first time I was sent a photo of the confirmed delivery but it wasn’t my house. Second time on 4/10/25 I was sent a photo of the confirmed delivery and happened to be working from home, less than 10 minutes after receiving the text stating the package had been delivered (with the photo of the package on my front porch) I went to retrieve it and it wasn’t there. It’s a cat bed and cleaning brushes for my cat! When whoever stole it opens it they’re gonna be so disappointed!!!!

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Horrible!

If I could, I would give them a -10. My package tracking says "out for delivery" from Elk Grove IL since April 3rd, today is April 9th. It's only an hour from here, it shouldn't take 6 damn days to get my package! They could have driven the SOB from California and back by now. Companies need to stop using these losers to send packages! Oh, and NO customer support!

9 April 2025
Unprompted review
Rated 1 out of 5 stars

SpeedX Late Delivery Again

Update package arrived finally early evening. Merchant automatically immediately reached out to me & provided credit to account

SpeedX Failed delivery again. Package shows out for delivery 4/7/2025 within last mile. Today is 4/8 late

6 April 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service 2nd time and my…

Terrible service 2nd time and my package is delayed or lost. Shouldn’t be that hard to deliver especially when you’re an hour away at one point then it’s in my town supposedly for two days. Still not here Five days of notice

19 March 2025
Unprompted review
Rated 1 out of 5 stars

They steal packages.

They steal packages. Don't ever use this courier and never recommend them to friends, family, nor even acquaintences. They literally steal your packages and wait til 1 am to update that they attempted your delivery. I have all the footage to prove no delivery was ever attempted. I found out the hard way who these people really are. I had to file a police report, report them to the BBB, and file a fraud claim with my bank. This company needs to be shut down indefinitely and should not be allowed to do business with the public in any manner.

20 March 2025
Unprompted review
Rated 1 out of 5 stars

SpeedEx steals packages

SpeedEx is not a delivery service because that means they would actually have to deliver something. When you don’t deliver the package it’s called theft. I know this for a fact, because they have my package and have a delayed shipment for no reason and it happens to others all over the internet. Should be looked into by the federal government.

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Such a bad and failed company!!!

Such a bad and failed company!!!

We are a company of vacation apartments.

We were supposed to receive a parcel for our clients.
We waited for them since morning and even called them to give our phone.

After our client informed us he indicated of an attempt of delivery we contacted them again and they told us that they came and did not find us...despite the fact that we were here all day for this purpose...

Such a disgusting company!!!

6 March 2025
Unprompted review
Rated 1 out of 5 stars

This is THE WORST delivery service EVER…

This is THE WORST delivery service EVER IN HISTORY. They never delivery the package when they say they are. They delivered my package to the wrong address. I have never had a good experience with them. I cringe when I see my package will be delivered through them cause I know there's going to be an issue. They service need to be shut down COMPLETELY

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Am still waiting on my package never…

Am still waiting on my package never received it on you can't even call dem to know what's going on with the package something or someone needs to put a stop to this speedx company they are thieves. Come on shein pls use ppl like DHL and fedx wat making sense thank Cuz I need my money back from shein or my package thank

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Worst delivery courier.

Worst delivery courier.. The shop call me to tell me that they had my parcel but that they would come next week between Monday to Wednesday (we are Thursday). He told me that except my parcel he does not have anybody else in my aera. I replied that ACS where coming 3 times per week even just for one person and that I was paying Speedex enough for this service, to be delivered ASAP and not 6 days later. Reply ofthe rude employee: what to tell you, that I will come and not to come?? That the level of Speedex service! Forget about SPEED!!! It's a faulse promise coupled with rudeness.

23 January 2025
Unprompted review

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