I was recommended to Ollie from a friend, and I am very grateful for this. i was looked after and updated during the process. with it being made very simple and therefore perfect for a first-time buye... See more
Company replied
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Review summary
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Excellent service received from SPF (Cara & Finn) during our remortgage. Explained our options clearly and gave us good options to choose from in terms of lenders, rates, products etc. The process wa... See more
Company replied
James Williams was an absolute pleasure to work with. He was consistently supportive and took the time to guide me through every step, making the whole process clear and far less daunting.
Company replied
Great experience working with Wendy Docherty and Megan Kurt at SPF to arrange our mortgage. Highly responsive with clear and friendly communication. When there was a small hiccough in the process, the... See more
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Company details
- #38 of 83 best companies in Mortgage broker
- #26 of 98 best companies in Finance broker
- #13 of 48 best companies in Financial advisor
- #33 of 170 best companies in Insurance broker
Written by the company
SPF Private Clients were established as Savills Private Finance in May 1997. Originally launching as the exclusive financial services arm of Savills plc, the Company rapidly grew into one of the market leaders in UK financial services. In 2011, following a management buy-out, the company changed to SPF Private Clients (SPF). Since then the company has grown and diversified into a national brokerage employing over 200 people, with offices in multiple locations across the UK, Channel Islands, and internationally in Hong Kong, Singapore and Dubai. Our diverse expert teams offer a trusted service across mortgages, insurance, protection, commercial finance and financial planning. In August 2022 we became part of the Howden group of companies, a leading global insurance company operating in 100+ countries.
Contact info
33 Gracechurch Street, EC3V 0BT, London, United Kingdom
- 020 7330 8500
- info@spf.co.uk
- www.spf.co.uk
Speak to one of our expert advisers
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ivo Prest is fantastic
Ivo Prest is fantastic, great service and wouldn’t go anywhere else.
5 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ivo.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Dealt with Ollie James from SPF who…
Dealt with Ollie James from SPF who provided friendly, timely and reliable advice! Ollie was happy to answer any queries we had as first time buyers and we look forward to working with him again in years to come.
21 November 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ollie.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
A big relieve!
Both Brandon and Kitt certainly know what they are doing and I am so glad we can get my case sorted out. Mine was a difficult one to start with and many documents and upfront strategies are needed. Knowing that Brandon has started this way in advance to give some space for mistakes, eventually we can cross the finish line well in time, well done and I would recommend everyone to use their excellent services!
1 November 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Brandon and Kitt.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
The best I’ve ever used
Super responsive, clear communications and a can do attitude.
20 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Amazing support during the mortgage…
Amazing support during the mortgage application process, especially with some unexpected challenges on my end. Would definitely recommend
19 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Excellent Service
Excellent service received from SPF (Cara & Finn) during our remortgage. Explained our options clearly and gave us good options to choose from in terms of lenders, rates, products etc. The process was smooth and they both helped move things along and chase the lenders solicitors when needed.
Highly recommend engaging them if you are taking out a new mortgage or in the process of remortgaging.
19 November 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cara and Finn.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Paul was very good at understanding our…
Paul was very good at understanding our needs and quickly recommending a product
17 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Paul.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Great service, but conservative procedure - just allow a lot of time.
It would be close to 5* except some of the internal protocols seem to necessitate things pass certain milestones before the next set of procedures are instigated, even if in reality some of those later items could be done in parallel. E.g strictly waiting for the offer document before introducing solicitors, rather than making the assessment of how likely the offer document will come through, and hence causing unneccesary anxiety and delay.
Similar to the above they could integrate with the solictors a bit better in terms of KYC. (Agree the same ID app for example,) On an unrelated transaction i sent ID to both parties in one round and that made things far lighter admin wise.
The actual interactions with personnel etc were superb though.
9 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
SPF Excellence
Jack Hemblade was outstanding, he was communicative and supportive throughout the house buying process. When it came to the final steps, Sophia Legg also stepped up to support the successful completion. Have recommended SPF and specifically Jack to many first buying friends. Thanks both for your support through the process.
14 November 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack and Sophia.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
I dealt with Aaron Wood from SPF.
I dealt with Aaron Wood from SPF.
Aaron was professional, knowledgeable and friendly during the whole process of buying my first house. It would have been a much more difficult experience without his guidance.
I would reccomend anybody to use him and SPF for mortgage broker needs.
Finlay Todd
6 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Aaron.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Andy & SPF team- First Class
I recently worked with Andy and Sophia at SPF on the remortgage of my property, and the experience was outstanding from start to finish. Their professionalism, expertise, and clear communication made the entire process smooth and stress-free.
They guided me through every stage with patience and clarity, ensuring that everything was handled efficiently and in my best interest. I was particularly impressed by their prompt responses and attention to detail — nothing was ever too much trouble even when I had to change things at the last hour.
I’m truly grateful for their support and would highly recommend SPF to anyone looking for reliable and knowledgeable financial advisers. A first-class service all the way!
13 November 2025
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Andy and Sophia.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Fabulous service
Fabulous service. Professional and unbiased mortgage advice. It was all very easy and very smooth.
4 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
I was recommended to use SPF to help…
I was recommended to use SPF to help apply for a mortage, Sarah, Jack and the team were absolutely fantastic in all aspects of the process the efficiency care, professionalism was outstanding.
Thank you SPF
Kirsten
30 October 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Sarah and Jack.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
The brokers are highly professional in…
The brokers are highly professional in helping me secure a loan for my UK property. Great follow-up and ability to anticipate the process, which makes the experience smooth and pleasant.
29 October 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Very Professional Experience & Advice
Paul Mavin guided us through the process very skilfully and this is the 3rd time that he has advised and looked after us at each point.
7 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Paul.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Excellent Service and Highly Recommended
Jack and Erin at SPF have been incredibly helpful and efficient throughout the entire process. They supported me with two mortgage applications and delivered excellent results each time. I fully intend to work with them again in the future and would highly recommend their services to anyone.
6 November 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack and Erin.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Russell and Jack did a great job…
Russell and Jack did a great job finding me £1m finance at an excellent 5 year fixed rate. SPF have over the years consistently delivered financial support for my personal and business activities.
29 October 2025
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Russell and Jack.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
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