Spigen Reviews 

1,281
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Faulty Garmin watch strap, customer service have not responded to multiple requests. Avoid this company

Rated 2 out of 5 stars

Had issues with both of my Samsung Flip cases with the cases damaging my phone. The first time it occurred they gave me a good will gesture of giving the money back for the case but this time they a... See more

Rated 1 out of 5 stars

Neoflex Optical film for Samsung S22 Ultra not sticking at edges no matter how hard you try after following instructions. Over priced, cheap bit of plastic, seen cheaper products that are much better... See more

Rated 1 out of 5 stars

DANGEROUS. I purchased a Spigen wireless charger for my Xperia 1 iii. After a month or so the charger malfunctioned and cooked my phone. Several sensors stopped working at exactly the same time which... See more

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1.7

Bad

TrustScore 1.5 out of 5

1k reviews

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No recent history of asking for reviews

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1.7

All reviews

(1,281)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not as durable as it says

Had a slim iPhone case for 8 months, Claimed to be very durable plastic. The corner came off, under no pressure and the phone wasn’t dropped, and was never removed from the case. Contacted customer services and was told I must have damaged it myself and was only offered a small discount on a new one. Pretty unimpressed. Won’t be buying another.

15 August 2020
Rated 5 out of 5 stars

Great phone case

Great phone case. Had one for my previous phone which was in for over two years and really protected my phone. Efficient delivery service. Design is excellent and fits my phone perfectly

25 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Mike,
Thank you. Good to know how much you love our cases!
Chris

Rated 5 out of 5 stars

would recommend

Great phone cases, recommended to me by colleague, this is my second android case from Spigen, very happy with it, definitely does the job, stylish, protects phone well. Bought it via eBay, convenient, great service, quick delivery, can't fault it. Thank you.

19 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Ramune,
Thank you, we are happy to know that you are pleased with our services!
Chris

Rated 4 out of 5 stars

The case is amazing for my s20 plus…

The case is amazing for my s20 plus adds a lot of needed grip and this case is super protective but i wish the kickstand was bit higher quality it feels a bit flimsy

16 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Ajay,
thank you very much for your great review.
Chris

Rated 5 out of 5 stars

Really happy.

Really happy it arrived quickly and is a great addition to my phone. Thankyou Spigen.

11 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Carlos,
Thank you, we are happy to know that you are satisfied with our services.
Chris

Rated 5 out of 5 stars

Always buy my iPhone covers from Spigen…

Always buy my iPhone covers from Spigen because of the range available and quality. Placed order and delivered as scheduled. No issues so no hesitation in recommending.

10 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Customer,
Thank you so much for your wonderful review.
Chris

Rated 5 out of 5 stars

I love the phone case

I love the phone case. Excellent build quality and value for money. The case offers really good protection for the phone. Highly recommended.

10 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Inaam,
Thank you so much for taking your time to share your positive experience with Spigen!
Chris

Rated 5 out of 5 stars

Great customer service

I had to contact customer service but there were an issue with their inbox, however I managed to contact them through their chat and the customer service were fast and efficient. Thank you Alexis. I would definitely recommend them for the quality of their product and the customer service. Delivery was also super fast.

10 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Audrey,
Thank you for your great review, we are happy to have you as a customer, please do not hesitate to get in touch with us should you ever need any support.
Chris

Rated 5 out of 5 stars

Well made case

Well fitting, well made case. Arrived earlier than expected

4 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Mr J Burston,
Thank you for the five star review and for taking the time to share your positive experience.
Chris

Rated 5 out of 5 stars

VERY GOOD QUALITY PRODUCTS AND…

VERY GOOD QUALITY PRODUCTS AND BRILLIANT DELIVERY TIME THANK YOU FOR A WONDERFUL SERVICE.

3 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear William Hill
Thank you so much for your wonderful review. I am pleased you are happy with us and it is a pleasure to have you as one of our customers.
Chris

Rated 5 out of 5 stars

Great products, Fab customer service.

Ordered the wrong product by mistake. I returned and received my intended product in a matter of days. The cases are great quality and esthetically smart. Absolutely recommend!

3 July 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Jacob,
thank you for your fab review, its great to hear how much you love our cases.
Chris

Rated 1 out of 5 stars

My mistake ordered glass protector for…

My mistake ordered glass protector for SE iPhone ,Ordered the wrong here should’ve been 2020, tried to cancel order no phone number, email address doesn’t receive my emails .cant get in touch with them .now have a glass protector that’s absolutely hopeless for me.Customer service is non-existent, shame really because the products are very good, would never use them again

2 July 2020
Unprompted review
Rated 5 out of 5 stars

Great Quality - Phone Cases

Bought a Phone case both for IOS and Android devices. Its been an year and still does its job.

Stylish design and with great quality

27 June 2020
Unprompted review
Spigen logo

Reply from Spigen

I'm pleased you're happy with our services and if you do ever need any help, please do not hesitate to contact us.
Chris

Rated 5 out of 5 stars

Really like my Samsung phone case

Really like my Samsung phone case - feels good quality, not too bulky and the stand is very useful for watching videos.

19 June 2020
Unprompted review
Spigen logo

Reply from Spigen

Hi Susan,
thank you very much for your great review.
Chris

Rated 5 out of 5 stars

Excellent service

Have had a tough armour case for 3 years which gave good protection having brought a new iPhone I ordered a tough armour 2 for it .ordered lunch time arrived next day fits perfectly and should give good protection

18 June 2020
Unprompted review
Spigen logo

Reply from Spigen

Hi Michael,
Thank you for taking time to share your positive experience with Spigen!
Chris

Rated 1 out of 5 stars

Appalling customer service!!!!

Appalling customer service!!!!! I have been trying to return a pink case that was advertised as being silver. So far I have been waiting 9 days and counting to be advised of a returns address!! Non existent after sales service! Still waiting for an answer even though I was contacted this morning by spigen about this review! Pathetic company!! 10 days now without a return address! A very simple solution would be to just provide an address on their website like they do on their U.S website, but hey why do things the easy way when you can do them the hard way eh

15 June 2020
Unprompted review
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Reply from Spigen

Response to this customer was provided on 08/06 (which is within 24h since customer's inquiry).Proof can be provided, shame I have no chance to upload screenshot here.
Kind regards,
Spigen Team

Rated 5 out of 5 stars

Very Very good phone protector well…

Very Very good phone protector well worth a look

23 May 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Gary, thank you so much for your wonderful review. I am pleased you are happy with us and it is a pleasure to have you as one of our customers.
Chris

Rated 5 out of 5 stars

Great!

Great case and very quick delivery! Amazing buy 👍

22 May 2020
Unprompted review
Spigen logo

Reply from Spigen

Dear Donald, thank you for your fab review, its great to hear how much you love our cases.
Chris

Rated 5 out of 5 stars

Great case love it really good quality

Great case love it really good quality. Quick delivery I was expecting it to take longer because of this terrible covid pandemic

22 May 2020
Unprompted review
Spigen logo

Reply from Spigen

Thank you for your great review, we are happy to have you as a customer, please do not hesitate to get in touch with us should you ever need any support.
Chris

Rated 5 out of 5 stars

Great case at this price I am very…

Great case at this price I am very pleased. Also arrived very quickly. Much better than cases I have had in the past

11 May 2020
Unprompted review
Spigen logo

Reply from Spigen

Thank you for your great review, we are happy to have you as a customer, please do not hesitate to get in touch with us should you ever need any support.
Chris

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