Spin City Reviews 1,573

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

There are lots of online casinos that will claim to be most trusted but you have to do your research before settling with any one of them. You need to make sure they are licensed and also has Ecogra s... See more

Company replied

Rated 5 out of 5 stars

Finally a site that actually has rhe no deposit free spins they promise you before you sign up ! Also great selection of games I happy I found them hopefully I be upsate when I cash out ☆☆☆☆☆ ❤️

Company replied

Rated 5 out of 5 stars

My experience was fantastic because I won some money, and even though i haven't withdrawn any yet, I have to admit it's been a great experience all around. I got verified the hard way, and it took a w... See more

Company replied

Rated 4 out of 5 stars

Seams to be fastest loading tine in between activities, smooth game play mode no glitch, stopping and rebooting itself (the game ) it can take a few days to receive our withdrawal money … but last wi... See more

Company replied

Company details

Written by the company

Welcome to the bustling streets of SpinCity, where every corner boasts hundreds of thrilling games, from neon-lit slots to sleek poker tables, blackjack boulevards, and timeless classics. Whether you’re a new face or a seasoned local, our city’s playground has something for everyone. Kick off the visit with a 550% up to €2,500 and 500 Free Spins Welcome Bonus Chain across the first four deposits. On your first stop, top up and grab a 200% bonus + 100 Free Spins, right in the heart of our entertainment district. Stay tuned for ever-changing citywide events and unique urban promos that keep SpinCity alive and roaring. Play Smart and Gamble Responsibly.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Winning

Good games,good promotions

17 February 2026
Spin City logo

Reply from Spin City

We're happy to hear that you enjoyed the games and promotions. Thank you for your positive feedback, it means a lot to us.

Rated 5 out of 5 stars

Like biscuits?

There are lots of online casinos that will claim to be most trusted but you have to do your research before settling with any one of them. You need to make sure they are licensed and also has Ecogra seal of approval. With this casino I assure it’s safe,fare,inventive,entertaining but most of al have a great support team. Come risk your biscuit! Might never have to eat a biscuit again, unless you like biscuits keep your biscuits

14 February 2026
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Reply from Spin City

We appreciate your detailed feedback and are so glad you feel secure with our platform. It's great to hear that you find our casino safe, fair, inventive, and entertaining, with a helpful support team. Thanks for sharing your experience!

Rated 5 out of 5 stars

Good service happy with service


Really great service love the variety of games available cool as

14 February 2026
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Reply from Spin City

We're happy to hear that you enjoyed our service and the variety of games we offer. Thank you for sharing your positive experience with us; we appreciate it!

Rated 1 out of 5 stars

Such a sad experience trying to be verified.....

How do I contact Spin city - please don't say "email customer care". I have almost 30 emails to "customer care" with replies from many different "customer care managers", people such as:

Ewelina
Lily
Oliver
Magnus
LInda
All "Managers of the game club", none that can actually help me.

I have approx 30 emails telling me what to upload, and I have uploaded every document showing my address, known to man. Only to be told after 30 emails that "we don't accept PO Boxes". Well guess what, when I signed up you accepted the address, so you should accept it now.

however I had my banking statment changed to reflect a civic address, which I also had changed on my profile.

I have uploaded my i.D almost 30 times.

I have been trying since Dec 15th to be verified, today is Feb 10th - this is insane....everything matches, address, ID, banking, everything . I have over $5000 in winnings that wont' be paid because they refuse to verify.

Please don't tell me to try chat - I have , they give me the same robotic information. I am not emailing customer care anymore unless a new email adddress and an actual human person will talk to me.

What I will do i screen shot every email and go to every review webiste and post this review until someone finally helps me.

Please note also - these are true winnings gained from money deposited from my bank account.

Please help me .

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Finally a site that actually has rhe no…

Finally a site that actually has rhe no deposit free spins they promise you before you sign up !
Also great selection of games I happy I found them hopefully I be upsate when I cash out ☆☆☆☆☆ ❤️

9 February 2026
Spin City logo

Reply from Spin City

We're happy to hear that you found our no deposit free spins and game selection appealing! We appreciate your positive feedback and hope you enjoy your experience. We wish you the best of luck with your cash out!

Rated 1 out of 5 stars

I used to be a fan…..

I used to be a fan. I have $6000 in winnings in my account . I have been trying to verify my account since December of 2025. Almost 2 months. They have every document I could possibly submit , I have uploaded my ID literally 30 times.

I have sent many many emails and each one is answered by a different customer care manager , even if I reply to the email, a different manager replies .

They keep quoting the guidelines and I’m pretty sure all answers are from bots. It’s so frustrating. I have done everything the have asked and they still will not verify me.

Play… but as soon as you win over $1000 the real games begin.

How do I escalate? I have been in touch with support team multiple times via email and still no luck. ??

I also have to say that they replied to this public review faster than they do to emails . @spin.city…. Help me out here please .

13 December 2025
Unprompted review
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Reply from Spin City

We understand how frustrating this must be for you. Since your account verification is clearly stuck, please contact our support team directly—they can review all your documents and help resolve the issue with your withdrawals.

Rated 1 out of 5 stars

Made withdrawal 31 Jan 26

Made withdrawal 31 Jan 26. Account then apparently had to be verified again. Portal rejected proof of e-wallet to which various previous withdrawals was paid. I was told not to worry about this and that I just need to wait ( around 48 hours) for financial team to review documents. It been 4 days not and still no resolve. Each query on this is greeted with the same generic answer to just keep on waiting. Really frustrated as deposits to account is accepted instantly but when it comes to withdrawals significant delays should just be accepted. Losing an active customer......

8 February 2026
Unprompted review
Spin City logo

Reply from Spin City

We understand your frustration and appreciate the details you’ve shared. Please contact our support team directly so they can review your verification and withdrawal situation and provide proper assistance.

Rated 5 out of 5 stars

game thanks

7 February 2026
Spin City logo

Reply from Spin City

Thank you for sharing your positive experience with us. We are glad to see that you are satisfied with our service.
In case you need help at any point, please contact our support team through the live chat or by email. We are always happy to help.

Rated 4 out of 5 stars

Good selection of games

Good selection of games. And great service

7 February 2026
Spin City logo

Reply from Spin City

Thank you for sharing your positive experience with us. We are glad to see that you are satisfied with our service.
In case you need help at any point, please contact our support team through the live chat or by email. We are always happy to help.

Rated 5 out of 5 stars

Good service

Good service

4 February 2026
Spin City logo

Reply from Spin City

Thank you for sharing your positive experience with us. We are glad to see that you are satisfied with our service.
In case you need help at any point, please contact our support team through the live chat or by email. We are always happy to help.

Rated 1 out of 5 stars

Not a happy customer

I deposited 30 like it said to receive 100 fs and 200% on top.
I wish I k ew where the fs went as that is the only reason I made the deposit and now want e refund as that just wrecked the whole experience not getting my fs to play first

4 February 2026
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Reply from Spin City

We’re sorry for the confusion with your bonus. Please reach out to our support team directly—they can check your account and help resolve the issue with your free spins and bonus.

Rated 5 out of 5 stars

Easy to use and play

Easy to use and play

4 February 2026
Spin City logo

Reply from Spin City

Thank you for sharing your positive experience with us. We are glad to see that you are satisfied with our service.
In case you need help at any point, please contact our support team through the live chat or by email. We are always happy to help.

Rated 1 out of 5 stars

It's scam

It's scam. They ask you for multiple documents when you win some and never answer back.

They said it's 48h but 2 weeks later they still saying that is on going. Scam, stay away

28 January 2026
Unprompted review
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Reply from Spin City

We regret you feel this way. We take your concerns seriously and are sorry to hear about the delayed response and document issues. We'll investigate this further. Thanks for your feedback.

Rated 3 out of 5 stars

enjoyable but need more free spins

enjoyable but need more free spins

2 February 2026
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Reply from Spin City

We’re glad you’re enjoying it! If you have any questions about bonuses or free spins, our support team is happy to help.

Rated 5 out of 5 stars

Always a fun time,

Always a fun time,

31 January 2026
Spin City logo

Reply from Spin City

Thank you for sharing your positive experience with us. We are glad to see that you are satisfied with our service.
In case you need help at any point, please contact our support team through the live chat or by email. We are always happy to help.

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