Spin Doctor Reviews 

269
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely prompt response times and the incredibly friendly, professional engineers who handle household appliance repairs with great efficiency and care. People really appreciate the clear communication, helpful maintenance advice, and quick solutions provided when essential machines suddenly stop working. Some reviewers were not happy with unexpected call-out fees, explaining that additional charges for replacement parts made the overall service very expensive. A few consumers also felt discouraged or pressured into purchasing brand new replacement appliances instead of successfully repairing their older malfunctioning units.

What people talk about most

Service

Consumers find service to be exceptionally positive, frequently praising the prompt arrival of engineers,... See more

Staff

Customers consistently note positive experiences with staff, frequently praising polite and efficient phone... See more

Product

Clients share ambiguous opinions on product experiences, as some reviewers praised rapid same-day appliance... See more

Price

People report ambiguous experiences with price, as many consumers praise the fair rates, transparent call-out... See more

Response time

Users describe positive interactions with response time, highlighting a quick turnaround and very prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Spin Doctor to fix a faulty cooling fan on our oven. Engineer was thorough and didn't want to leave until sure the problem was diagnosed. Even though no parts were replaced, the cooker appea... See more

Rated 5 out of 5 stars

Wow what an absolutely fantastic company. Chris came to repair my washing machine. As we expected being 12+ years old it wasn't worth repairing once we were given a quote for the work. Chris then show... See more

Rated 5 out of 5 stars

Had a brilliant experience with Spin Doctor! We had two engineers out on the same day – the first quickly diagnosed the issue, and the second came to replace the machine. Even though he arrived late (... See more

Rated 5 out of 5 stars

The dreaded non functioning dishwasher at a busy time! Called spin doctor and a technician was with us within 30 mins, despite best efforts machine beyond repair! New machine sourced and fitted same... See more


Company details

  1. Appliance repair service
  2. also in
  3. Electrical repair shop

Information provided by various external sources

Domestic appliance repairs with rapid same day service covering Essex, Hertfordshire and London. Our experienced engineers are fully skilled on all brands.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

269 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(269)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really efficient

Really efficient, I logged the problem with the out of hours phone line in the evening, by 9.30 I had a call back to confirm booking. Chris arrived at lunch time , paid him for the new part and machine was working again by the afternoon. Can’t get any better than this wish rest of my life was this simple !

17 July 2026
Unprompted review
Rated 5 out of 5 stars

The dreaded non functioning dishwasher…

The dreaded non functioning dishwasher at a busy time!
Called spin doctor and a technician was with us within 30 mins, despite best efforts machine beyond repair!
New machine sourced and fitted same day, no fuss just first class service

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Quick, efficient, friendly and punctual service from booking an appointment to Kieran the engineer completing a washing machine repair. Well priced for the service. Won't hesitate to use again.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast efficient service

Milk and some foodstuffs were going off prematurely in my ten-year-old built-in fridge/freezer. I contacted Spin Doctor on a Thursday afternoon, they visited the following morning and diagnosed a failing compressor (luckily we caught it before complete failure and loss of all food in the freezer). The appliance was not economical to repair but engineer Chris measured up, confirmed they had a unit in stock which would fit, and had it delivered and installed that afternoon. Excellent service and Spin Doctor's staff were polite, friendly and competent. I can thoroughly recommend them.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Can’t fault Spin Doctor

Can’t fault SpinDoctor their service is excellent, engineer was here within the hour identified the problem and fixed it within an hour.
Highly recommend this company

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Great job and speedy

I contacted spindoctor about my faulty washing machine at about 9am and by midday the problem was fixed.
They came very quickly and you can track the engineer on the way. The work was done very efficiently and in a tidy way. The price was good and fair.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional, seamless experience.

We used Spin Doctors as our freezer had stopped reaching the optimum temperature and was no longer freezing things. The team at Spin Doctors were really professional, helpful and reasonably priced. They offered to come out and diagnose the issue first of all and ordered a part initially to see if that would fix the issue. When it didn’t fix the issue they were able to provide us with two different options suitable for our space. This took the hard work out of the process as we could rest assured the appliance would be a good fit! The engineer Craig who fitted the appliance was very friendly, answered any questions we had and was very efficient. He was very careful around the house when transporting the old appliance out of the house and the new one in. Spin Doctors took away the old appliance and any packaging so it was such an easy, efficient process for us. Their prices are very reasonable, the team are all lovely and it was a seamless experience. We would definitely use them in the future and highly recommend them!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The engineer was very knowledgable and friendly. He diagnosed the problem quickly and had the spare part needed in his van so was able to fit the part the same day. They also came out the same day, so from my first call to job completion in less than 8 hours.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Could Not Be Happier!!!!!

Booking an appointment was extremely easy. The call back to confirm was very helpful and professional. When, Rrobert, the engineer arrived, he was very polite, professional and informative. The fault was identified in a few minutes with a spare part already in stock on the van and the washing machine was back to it's old self in no time.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The whole process was very easy . They were very helpful and extremely speedy from beginning to end . My Dishwasher had broken , after deciding not to get it repaired again I was sent a list of in stock dish washers by Spin Doctor . The price included removal of the old one , installation ( an integrated one ) all on same day as my phone call.
I have used Spin Doctor for multiple repairs in the past and have always been very satisfied with their service .

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend!

Very happy with whole experience of using SpinDoctor. Very straightforward online booking process, followed up by a phone call to confirm appointment. The engineer arrived well within the time window and provided a tracker to see how near he was. The engineer was efficient, courteous and friendly.

8 June 2026
Unprompted review

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