Whilst I understand the process. U have put a block on the money and the whole amount is showing on my credit card statement. I will have to see if they charge me interest next month as I have paid mo... See more
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Review summary
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It’s great that you can split the payments, but you can only use a credit card, but be aware, initially the whole amount goes from your balance and stays as pending for some days, so if you rely on th... See more
It was very simple to use and choose the length of time to repay either over 3 months or 6 months. The only thing is though the bank received the request for full payment and the part payment. While t... See more
Was easy process. Did get concerned with the pay part before seeing plan options maybe different wording as not confuse customers
Company details
About Splitit
Written by the company
We aren’t like other “buy now, pay later” options. We’re entirely different—free of fees, applications, and credit checks. For the responsible credit card user who pays diligently and doesn’t want a new loan under their name, Splitit is the smarter, more sensible choice. With Splitit, you choose the number of monthly installments and they show up right on your credit card statement. Best of all? Zero interest is ever added.
Learn more about Splitit
Contact info
211 Perimeter Center Pkwy NE, 30346, Atlanta, United States
- info@splitit.com
- www.splitit.com
4.3
Excellent
23k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy payment service
21 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
An amount is already debited even…
An amount is already debited even though delivery has not yet taken place, and if the product is damaged and you have not accepted it, you have to wait a long time before you get your money back.
25 May 2026
Reply from Splitit
Thank you for sharing your experience! For all installment plans powered by Splitit, you will see two transactions after checkout:
1. One is the temporary authorization (hold) on your card that guarantees your purchase.
2. The other is the first installment, which is charged immediately.
We have not charged you in full; what you are seeing is the temporary authorization hold, plus your first payment. With Splitit, you get the benefit of only paying your monthly installment, plus all the benefits of paying with your existing credit card, no new loans or any additional fees! We hope this information addresses your concerns!
equesting to reset my phone number i need code verification to my email account Daniel Catoni 07 with a k
I need help requesting to reset my phone number 😩 😫 😒 🙄 🙃 😐 need verification code
3 June 2026
Unprompted review
Reply from Splitit
This review was intended to be for Splitit, the flexible payment service you used for this purchase. We are very sorry to hear about the issue with your order and the lack of quality with the item. Unfortunately, Splitit only handles your payment and does not have any relationship with the actual Seller of this item.
To resolve your case, we recommend you contact the Merchant directly for a resolution. If they approve your return or refund, they will automatically update your installment plan to reflect those changes.
Splitit is happy to help with any additional questions relating to your installment payments.
My experience is perfect for my needs…
My experience is perfect for my needs which allows for the enjoyment of products/services at an affordable rate.
17 May 2026
Great exoerience
24 May 2026
Excellent service
A really helpful service that makes it easy for you to get the items you need.
20 May 2026
Great for getting something you can…
Great for getting something you can afford to pay in instalments interest free!
24 May 2026
Great way to buy jewelry pieces you…
Great way to buy jewelry pieces you love. Very good system.
24 May 2026
Never a great experience with this…
Never a great experience with this company that uses Aliexpress. They charge the whole amount from your bank as a holding fee before even taking any split payments you have arranged. As per previous reviews if I had the whole amount I would have paid the whole amount in full at the checkout. Do not use this feature as there is nothing useful and your not saving or helping yourself spread costs when they take it all out of your account to hold onto and earn a little interest for themselves
17 January 2026
Reply from Splitit
Thank you for sharing your experience! For all installment plans powered by Splitit, you will see two transactions after checkout:
1. One is the temporary authorization (hold) on your card that guarantees your purchase.
2. The other is the first installment, which is charged immediately.
We have not charged you in full; what you are seeing is the temporary authorization hold, plus your first payment. With Splitit, you get the benefit of only paying your monthly installment, plus all the benefits of paying with your existing credit card, no new loans or any additional fees! We hope this information addresses your concerns!
Service and user experience.
26 August 2025
Worked well
19 May 2026
Good opportunity to buy art
Good opportunity to buy art. Very professional. Great communication from company on how plan works
22 April 2026
Total Payment
When I looked at the total of the payments it came out to be much more than a one-time payment. Therefore, I decided to pay the total in one payment.
23 May 2026
Reply from Splitit
Hi Barry,
Thank you for sharing your experience; all feedback is appreciated as it helps us better serve customers like you. Splitit is a technology company that partners with Merchants to offer additional payment options at checkout.
As we are not the Merchant where you made your purchase, we only have limited details of your purchase. For any product, delivery, return, or refund issues, please partner directly with the Merchant for assistance.
Feel free to engage with our 24/7 chat team, accessed here https://consumer.splitit.com/active, for any further questions regarding Splitit.
My experience with Splitit
I am satisfied with my experience using Splitit to pay the fees. The step by step process made it easy, and the monthly installment option more helpful. I also appreciated having different installment plans to choose.
21 May 2026
Setting it up with a bit difficult…
Setting it up with a bit difficult because it kept failing through the AliExpress app. And it looked as if it had not been set up. The whole amount was taken plus an extra installment. I had to cancel the order and ask for a refund back to my original credit card because that’s the only form of payment they will accept as a holding payment.
23 May 2026
Reply from Splitit
Hello there,
Thank you for your feedback — we understand how this can be confusing at first.
When using the “pay after delivery” option with AliExpress, the entire purchase amount is authorized by your card to guarantee your payment to AliExpress. This will show as a temporary transaction on your card, but is not charged until delivery is completed.
If you are seeing something that doesn't align with this process, or have any other questions about Splitit, please reach out at support@splitit.com (mailto:support@splitit.com) so we can assist you! We are here to help.
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