Spoonflower Reviews 1,563

Great platform for designers!
I love that Spoonflower feels active — even if the sales are small, they are steady, unlike on Etsy. I also want to highlight their fast and knowledgeable customer support: they respond quickly and truly help. A very positive experience!

Great experience with Spoonflower! They could do the print I wanted on the fabric I wanted. Great selection at a reasonable price!!

I love that the company is allowing a space for designers to show their creativity and craft.The fabrics are of high quality. They have any type that you need.

Thank you for this amazing space.

Spoonflower responds to my inquiries very quickly and in a personalized way. They clarify my doubts very clearly. They are very high-quality! I love working with them. They are also very kinds

Spoonflower makes uploading designs easy. The products are very good. Prices in CAD $ are bit high though.

My first sign this company would be a problem was the purchasing process. Took me 4 days just to process an order. Then the promotion passed and the order went through. Then the items came on mismatched. We ordered wallpaper and matching curtains. Same style, color, pattern but the wallpaper was blue and curtains were green. When I tried to return them they denied the return. Lost thousands of dollars on this due to wasted materials, paying installers, repainting the room to match the wall paper. Do not waste your time with this company. If you do, be warned and test every single piece.

If I could leave 0 stars I would. This is the first review I have ever left for a product, but my experience with Spoonflower deserves one.

I purchased their grasscloth wallpaper and was shocked by how poorly the pattern was printed. The design does not align between panels at all, making it impossible to install with a clean seam. When I reached out for help, I was told that their wallpapers are meant to be overlapped and double-cut, which is absolutely not a standard or appropriate installation method for grasscloth. Every professional installer I’ve spoken to has said the same thing.

What frustrates me most is that Spoonflower uses the same generic, one-size-fits-all installation instructions for every wallpaper type (peel-and-stick, smooth, woven, grasscloth), even though these materials behave completely differently. Instead of acknowledging the printing inconsistency, they insisted the issue was “normal” and told me to cut through layers of thick, expensive grasscloth to force the pattern to match, essentially gaslighting me into believing this was acceptable.

They refused to offer a reprint, a return, a partial credit, or any type of solution, even though the product arrived misprinted and unusable. For a premium-priced wallpaper, the quality control and customer service were deeply disappointing.

I’m extremely frustrated with the lack of accountability and would not recommend Spoonflower for grasscloth or any wallpaper that requires pattern alignment. If something arrives defective, you’re completely on your own and they will fight you on their outrageous policies. 0/10 absolutely horrible experience and company.

Many of their prints look sloppy and cheap in person and they are tightwads when it comes to discounts. Their customer service is rude. After several orders with them, I'm moving on.

EDIT: Spoonflower credited me for the paper, so I'll give them another shot. I do like the designs and concept of the site, so hopefully they will improve the interface to avoid this kind of problem in the future, For the moment, potential customers should still exercise caution prior to ordering, and probably interact with customer service if there is any doubt about what product precisely matches the samples you ordered. Keep in mind that many options are intended for professional installers in commercial settings, and will be unsuitable for amateur installation on flimsy or rented drywall. In general the sales are final.

Original review: The designs are beautiful, but there is a lousy combination of a bewildering array of poorly labeled options on some products with an inability to simply click "order full roll of this exact thing I ordered a sample of". If you mess up, you are screwed, because there are NO RETURNS, regardless of circumstance, regardless if colors don't match, regardless if they didn't properly label what they were sending you. I tolerated this once before with a duvet cover that arrived washed-out looking and uncomfortable, so shame on me for thinking it would be any better for wallpaper. There are better companies to support; hopefully the independent artists who provide the nice designs will migrate elsewhere.

We ordered three rolls of grasscloth wallpaper - a splurge for a wall in my office. First, the wall paper was insanely expensive. I figured I would make the investment since this was my special office space. When the rolls arrived and our wallpaper specialist was installing them, she called me over to point out a DRAMATIC difference in tone between one of the rolls and the other two. It was horribly noticeable. I spent an hour on with customer service. Three days later I got an email offering me store credit. I don't want store credit - I am out 500 dollars of wallpaper I cannot use, and 600 dollars to the wallpaper installation specialist. I have to pay more to have this undone after I purchase new paper from a higher quality and more reliable printer.

With the fall of JoAnn’s, we who sew have been left with a black hole when it comes to getting different types of fabric. In the past I’ve purchased cotton fabric from Spoonflower and was so disappointed by the quality that I didn’t use it. Now, when searching for some basic printed knit fabric for children’s pajamas, I was shocked that they want $32 per yard! No Thank you, I’ll look elsewhere and not bother with you next time…

I have many years exp hanging wallpaper. Honestly, this paper is cheap looking. If you want a generic look, buy it. Wallpaper is supposed to make a room transform into a scenic place, not like you tore out magazine pages and plastered them on your walls.

A+ customer service! Erin was a pleasure to work with—she handled my niche question about a smaller-scale wallpaper design with patience and professionalism. She took the time to understand what I was looking for and ultimately guided me to two or three alternative options that were much closer to my vision. Her thoughtful approach made the process smooth and enjoyable.

I ordered a brown and gold paper but received a green (olive) and mustard color that was awful. Reached out they offered in store credit, so I though I will look again and see if I can find something. They refused to refund me for my error so I called the credit card company to dispute...... DO NOT AGREED to in store credit YOU WILL LOOSE your funds. I do not recommend this company !!!!!!!

I've been a Spoonflower customer for years now. I design fabric that I then have printed and sew into bags that I sell. The fabric is great. Whenever I have any kind of issue, the problems are handled quickly and efficiently.

BEWARE. If you want to take a chance with this website, order samples first!! I searched for black wallpaper and ordered what appeared to be black wallpaper. It's black with Pirate Skulls, a bathroom I'm designing with team colors in mind. There was nothing in the pictures or description to indicate that this paper is light brown and green. It is NOTHING like the pictures, and the description does not specify this! I just threw away $1400 worth of paper into the garbage. Even as a trade member, Spoonflower was entirely unwilling to acknowledge that the listing is misleading or work with me to resolve it. I wish I could post pictures here, because what is shown vs what I received is truly shocking. I thought it was the wrong paper... Nope, just not a trustworthy vendor.

So disappointed. Spent almost 2k on wallpaper and can not get the designs to line up if the top lines up the bottom will not. Waiting to hear from their support team to see how this can be resolved. So disappointed at this cost there should not be any issues. Make note they do NOT have a CS phone number which makes resolutions a nightmare.

I spent $40 on wallpaper samples described as “textured” and “burlap,” but the samples that arrived were photographs. I feel scammed, although I now realize ($4o too late) that this site is merely a printer.

I’m really blown away by the customer service from Spoonflower.
Brianna was a huge help to me and I can’t thank her enough for taking the time to be kind and helpful.
I’m very grateful and can’t recommend this company enough.

Like has been stated, if you have any problems, good luck getting anyone to help you. And know that you must have time to attempt to put up the wallpaper right away. The peel and stick wallpaper did not stick. It bubbled and then even started falling off the wall. By the time I got up the wallpaper and it started to fall off, the 30 day limit had passed by a few days and they would do nothing I may as well have thrown away $243. I have tried much cheaper peel and stick wallpaper from Home Depot and Menards which has stayed up for years. Don’t waste your money!