Sportful Reviews 375

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their suitability for various sports and conditions, along with excellent value for money. Many people highlight the fast and efficient delivery service, often receiving their orders quicker than expected, even for international shipments. Consumers are also very satisfied with the ordering process and the overall fit of the garments, often finding the sizing guides accurate. However, some customers experienced issues with delivery, including lost packages and unhelpful support responses. A few reviewers also noted problems with product quality, such as crooked embroidery or items wearing out quickly. There were also occasional concerns regarding the application of discount codes and the accuracy of sizing for some items, leading to return processes.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the excellent... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent quality of products like... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping, even for... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick order... See more

Price

Consumers find price to be positive, often highlighting good pricing, excellent value, and reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most of the cycling jerseys are Sportful and I am very satisfied with the quality and lifespan. I am also satisfied with the fast delivery, often the package is with me within 24 hours. I often buy wh... See more

Company replied

Rated 5 out of 5 stars

The 'SRK Shift' bibtight is a lighter weight garment that is perfect for my needs. The on line sizing calculator confirmed that Medium was the correct size. There was no USA stock, so the garment was... See more

Company replied

Rated 5 out of 5 stars

I purchased the Supergiara 2 jacket on the winter sale and really love it. I went with a large based on the sizing guidelines and my experience with winter jackets that have been too tight when you la... See more

Company replied

Rated 5 out of 5 stars

Their delivery service is excellent and having to do a return I found that process excellent as well. The reason for the return was the Fiander Pro Jacket came up very tight so check the measurement... See more

Company replied


Company details

  1. Cycling Club
  2. Road Cycling

Written by the company

Sportful’s story really starts in 1972 when Giordano Cremonese became intrigued by the challenge of the new Marcialonga cross-country ski race- taking place near his home. In 1985 with a solid reputation for ski wear, the Sportful brand followed Dr. Cremonese’s other sporting passion & began to develop clothing for cycling, using it’s knowledge gained from designing apparel to perform comfortably in changing conditions.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
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Rated 5 out of 5 stars

quick delivery and great quality…

quick delivery and great quality products

15 August 2025
Sportful logo

Reply from Sportful

Gerald C,

We're happy to hear that you received your order quickly and that you are satisfied with the quality. Thank you for your feedback!

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime — we’re committed to keeping you comfortable and confident on every ride!


Best wishes,

The Sportful Team

Rated 4 out of 5 stars

My ordering experience and the delivery…

My ordering experience and the delivery were great, but $100 shorts ( the Neo ) should have a better pad- even though they are listed as entry level shorts. Unfortunately I can’t return them because I wore them once.

9 August 2025
Sportful logo

Reply from Sportful

Megan,

Thank you for your feedback!
We’re glad to hear that your ordering experience and delivery went smoothly. We appreciate your comments regarding the Neo shorts and will take them into consideration as we continue to improve our products.

Please note that, in accordance with European Commission guidelines, items that have been used or worn cannot be returned. For any future concerns, please don’t hesitate to contact our customer service via the form on our website — attach a photo if needed, and we’ll be happy to assist you.

Team Sportful

Rated 5 out of 5 stars

super fast shipping

super fast shipping, great communication, and of course nice product! thanks

10 August 2025
Sportful logo

Reply from Sportful

Stuart Jang,

We're happy to hear that you had a positive experience with our fast shipping and communication! We appreciate your kind words about our product.

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime — we’re committed to keeping you comfortable and confident on every ride!


Best wishes,

The Sportful Team

Rated 5 out of 5 stars

Well made and a great fit

Well made and a great fit! Love everything I’ve got from Sportful!

10 August 2025
Sportful logo

Reply from Sportful

M.Y.,

We're happy to hear that our product fits you well and is well-made! We appreciate you sharing your positive experience with Sportful.

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime — we’re committed to keeping you comfortable and confident on every ride!


Best wishes,

The Sportful Team

Rated 5 out of 5 stars

Quality and tradition

Superb quality, reasonable pricing and discounts, wide range of products. The design is functional and conservative appearance, tradition. That is exactly what I like. The order was shipped really quickly and the e-shop is well organized. 100% satisfaction.

27 July 2025
Sportful logo

Reply from Sportful

Petr Dzvincuk,

We're happy to hear that you are satisfied with the quality, pricing, and product range. We're also glad the quick shipping and well-organized e-shop met your expectations. Thank you for your positive feedback!

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime — we’re committed to keeping you comfortable and confident on every ride!


Best wishes,

The Sportful Team

Rated 5 out of 5 stars

Super fast delivery and great products!

Super fast delivery and great products!

8 August 2025
Sportful logo

Reply from Sportful

anma,

We're happy to hear that you had a great experience with our fast delivery and products. Thank you for your positive feedback!

Best wishes,

The Sportful Team

Rated 2 out of 5 stars

Poor items quality and support service

The delivery company lost the package and sportful's support didn't respond. After I solved the problem with delivery, my cycling shorts got worn out after one ride (130 euro shorts by the way). So the quality is poor.

5 August 2025
Sportful logo

Reply from Sportful

Serhii Radchuk,

We’re sorry to hear about your experience and we appreciate your feedback.
Our customer service team did reply promptly to your message regarding the missing package and reached out to the courier to resolve the issue. According to tracking information, the parcel was delivered shortly afterwards, and we also sent a follow-up message to confirm its arrival. Please make sure to check your spam folder, as our reply might have ended up there.

If you’ve experienced any issues with the item, please don’t hesitate to contact our customer service through the form on our website, attaching a photo — we’ll be happy to look into it and provide support as soon as possible.

Team Sportful

Rated 5 out of 5 stars

Total Comfort bibs are just as advertised

Website is very easy to use. Love the Total Comfort bibs.

3 August 2025
Sportful logo

Reply from Sportful

Laura,

We're happy to hear that our website is easy to use. Thank you for letting us know you love the Total Comfort bibs!

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime — we’re committed to keeping you comfortable and confident on every ride!


Best wishes,

The Sportful Team

Rated 5 out of 5 stars

Very good service

Very good service

2 August 2025
Sportful logo

Reply from Sportful

Giles,

Thanks a lot for your feedback!
We’re glad you had a great experience with our service.
Feel free to explore the latest arrivals on sportful.com and subscribe to our newsletter to stay in the loop!

Team Sportful

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