You guys are shameless people who are running a scam casino which allow players to use bonus and deposit their hard earned money but not let them withdraw if they win. What a shame to say a player can... See more
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See what reviewers are saying
Changing review from 4 to 5 out of 5 stars.... Super fast service and response, plus great casino and great game play,.... they are not locally based but they definitely outperform and expone... See more
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Love this casino, lots of bonuses and the virtual assistants are very friendly and helpful have won a lot on this casino and always get extra for your money.
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Springbok Casino has a large variety of games. The promotions are amazing. I love the match deposit bonuses and of course the free bonus spins. Promotions are tops and the customer service Live... See more
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Company details
Written by the company
Springbok Casino is South Africa’s leading online casino, offering a secure, fun, and locally-tailored gaming experience since 2012. With a strong focus on South African players, it brings a uniquely Mzansi vibe to the world of online entertainment. Players can enjoy over 350 high-quality games, including slots, progressive jackpots, and classic table games like blackjack, roulette, and poker. Powered by Real Time Gaming (RTG), the platform delivers smooth gameplay with excellent graphics across both desktop and mobile devices. Springbok Casino is fully optimised for mobile gaming, giving players the freedom to spin and win on the go. Whether you're using Android, iPhone, or Windows, the site runs seamlessly, with no compromise on quality or game variety. The casino supports safe and convenient banking, with local payment options such as EFT, credit/debit cards, and even Bitcoin. All transactions are processed in South African Rands (ZAR), making deposits and withdrawals simple and straightforward. New players can claim up to R11,500 in welcome bonuses, and regular promos include 300% match offers, cashback, and free spins. It’s all designed to keep the excitement going and help players get more out of every bet. With a solid reputation for fast payouts, 24/7 customer support, and fair play, Springbok Casino is a trusted favourite for players across the country.
Contact info
South Africa
- www.springbokcasino.co.za
You should know
3.8
Great
309 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good good worx guys..!!*#
29 June 2025
Unprompted review
Reply from Springbok Casino
Hi Schalki. Thank you for the nice, encouraging words. We are happy to hear you are satisfied with our site. Have fun and good luck! 🌟
bad communication, slow response
i requested a payout which was rejected by your company, stating that my account needs to be verified. i forwarded all the documents to them as requested
as from that time not any one has responded to me yet
i also asked for my email address to be updated, which has not been done. they take your deposits very easily, but when it comes to responding or communication, this company is not on par
20 June 2025
Unprompted review
Reply from Springbok Casino
Hi Wanda. Thank you for your feedback, and we're sorry to hear about your experience.
To clarify, account verification is a standard requirement for all players before any withdrawal can be processed. Upon checking, we noticed that the most recent activity on your account was in 2019, and we have not received any recent emails from your registered address.
If there’s a possibility you’re referring to a different account or email, please reach out to our support team directly - we are also available in Live Chat. For security reasons, we strongly advise against creating multiple accounts.
We’d be happy to look into this further and assist you directly.
SHOCKING PROCESSESS ON PAYOUTS AND…
SHOCKING PROCESSESS ON PAYOUTS AND CUSTOMER EXPERIENCE
I have been with Springbok casino for over 6 years on and off. Recently I have experienced a downward service:
PAYOUTS
First they payout a max of R25pw, excluding weekends and public holidays. so you wait 48hours thereafter, it goes under review for another extended time, thereafter you get paid R25kpw maximum cashout
After receiving R25Kpw, they change your max cashout to R3kpw, and extend the date for another week before you can withdraw R3kpw, prolonging your payout to another 6 weeks
during the pending 48hours on withdrawals:
They stop you from doing deposits, now I question the intelligence of this as they loose money by blocking the client from doing deposits hence loosing money
They remove all your free spins, and stop you from claiming any further deposits, including your free R850 you due from taking up their bonuses.
If you win more than your max cashout limit, they remove the balance instead of letting you earn comp points on the funds you cant withdraw
SPRINGBOK CASINO
Call themselves the number 1 casino in South Africa, but they have done little or nothing to create a pleasant experience for clients when it comes to their prolonged, and inconsistent processes. I have not once received a call from the VIP host though considered a VIP. How do VIPs get treated with far less benefits than a non VIP player.
VERY DISAPPOINTING I recently won R30k, they paid R25, and now i wait a full week before i can do a withdrawal, and get paid R3K over 6 weeks.
NOT SOUTH AFRICA'S NUMBER ONE CASINO.
ZARBET Pays within 24 hours over R50K instantly,
They do nothing to change improve their processes, they prolong payouts, they block you form deposits, and one get the "Springbok reserves the rights" in their terms and conditions. They refuse to find a solution, and state that those are their terms and conditions, with no efforts to improve the customers experience. They do not pay you out if you want to close your account, so you have to wait 6 weeks to be paid out before you can close your account. No efforts to retain the customer.
23 June 2025
Unprompted review
Reply from Springbok Casino
Hello Rita. Thank you for your feedback and for being a loyal player over the years. We're sorry to hear about your recent frustration.
Our withdrawal processes and limits are clearly outlined in our terms and are designed to ensure secure, fair play for all users. Bonus restrictions during pending withdrawals are standard policy and not intended to cause inconvenience.
We understand your concerns and would like to assist you directly. Please contact our support team so we can review your account and address this properly.
Reply from Springbok Casino
Hi George. Thank you for your great review! We are thrilled to hear you enjoy our games and find the site easy to use. If you ever need help with anything, we are there to help. Happy gaming!
Springbok casino is a well established…
Springbok casino is a well established gambling site
20 June 2025
Unprompted review
Reply from Springbok Casino
Hi Shaun. Thank you for your awesome review. We are glad to have you as part of our community. Good luck in the games! 🍀
I enjoy playing at Springbok Casino
I enjoy playing at Springbok Casino. My little break during the day!
20 June 2025
Unprompted review
Reply from Springbok Casino
Hi Christine. Thank you for your review. We are proud to be there to entertain and relax you. Wishing you lots more fun sessions! 🎰🌟
Reviews are great - hope you use the feedback to improve and keep improving your customer experience
This is great, happy that you guys care l about our experience as players👌🏽
I generally have a good time playing here but there are a few things that annoy me:
- always having to complete the withdraw funds form and filling out bank head office addresses and swift codes every time…you guys already have the information and I doubt big banks move the HO premises frequently (they’re probably still at the same address they were 10years ago)
- when coupons say “redeemable with any deposit from R25 or Rxx” but your deposit options don’t allow smaller increments. It’s always R87 or R150 min deposit… or some other long winded method. So we can’t deposit R25 using our cards - why? Other online places accept deposits using cc or dc as low as R10!
16 June 2025
Unprompted review
Reply from Springbok Casino
Hi Spin Kween. First of all - awesome name 😍🎰👸
Thanks so much for the great review and for sharing your feedback - we really appreciate it!
We’re glad to hear you’re enjoying your time with us.
Regarding the withdrawal form, we are going to consider your idea.
As for deposits, you’re right that card methods have fixed minimums. However, we do offer Lightning Bitcoin, which allows deposits from as low as R25 - a great option for redeeming those lower-value coupons, and it is really not too complicated to use.
Thanks again for your support and for helping us improve!
Winnings !!!
Winnings !!!! Springbok are the best when it comes to winnings!!!
10 June 2025
Unprompted review
Reply from Springbok Casino
Hi Zelna. Thank you for your great review. We're so happy to hear you're enjoying your winnings - great to know you're having a fantastic time. Good luck and keep it going! 🎉
Awesome casino I love it
Awesome casino I love it ! Username is MrWela and best local online casino
11 June 2025
Unprompted review
Reply from Springbok Casino
Hi there. Thank you for your great review! We are thrilled to hear that you enjoy our casino. Wishing you a happy gaming session and lots of fun :)
Reply from Springbok Casino
Hi Llewellyn. We're sorry to hear about your frustration and truly understand how disappointing it can be when things don’t go as expected. That said, our terms and conditions - including the rule about using multiple free bonuses consecutively - are in place to keep things fair for all players.
We strive to make these guidelines as clear as possible, but we know things can be missed. If anything is ever unclear, our support team is always available to help clarify. We appreciate you taking the time to share your thoughts.
that springbok is the best casino ever every time i log in lobby jackpot love it thanks springbok
over ten years now springbok and you have allways done the right thing by me because its patrons are family thanks again springbok /paultas
4 June 2025
Unprompted review
Reply from Springbok Casino
Thank you so much for your heartfelt words, Paultas! We're honored to have had you with us for over ten years - it truly means the world to us. Knowing you feel like part of the Springbok family is exactly what we aim for. We're thrilled you enjoy the lobby jackpots and appreciate your loyalty and trust. Thanks again for being such a valued part of our community! 💚
The session was brutal
The session was brutal, but at the same time, fun. Hope for better luck next time
2 June 2025
Unprompted review
Reply from Springbok Casino
Hi Izak. We’re glad you had some fun, even if the session was tough. Wishing you the best of luck next time—hope it’s a winning one! 😉🍀
Games operate well
Games operate well, hours of fun at times, always a little extra
3 March 2025
Unprompted review
Reply from Springbok Casino
Hi Conrad. Thank you for your great review. We appreciate you being part of our community and wish you many more fun times in our casino! 🌟
Not always keen to do payouts take very…
Not always keen to do payouts take very long to get
1 January 2025
Unprompted review
Reply from Springbok Casino
Hello AJ. Thanks for your feedback. We understand payout speed is important and are always working to keep things smooth and timely. If you ever experience delays, our support team is happy to help.
You wait forever for your payout
You wait forever for your payout. Alotmof other casinos takes but a couple of hours to complete your payout.
31 May 2025
Unprompted review
Reply from Springbok Casino
Hi Regardt. Thanks for your review. We’ve checked your account and can confirm your withdrawal was processed today. We always aim to complete all requests as quickly as possible. Thank you for your patience, and congratulations on the winnings!
Always enjoy the benefits of playing on…
Always enjoy the benefits of playing on Springbok casino.
2 May 2025
Unprompted review
Reply from Springbok Casino
Hi Alicia. Thank you for your great review. We are thrilled to hear you are enjoying all the benefits of our casino. Have fun and good luck in the games! 🍀
My experience is bad with springbok i…
My experience is bad with springbok i never win i only pay them
28 May 2025
Unprompted review
Reply from Springbok Casino
Hi Ella. Thank you for your feedback. We're sorry to hear that your experience hasn’t been positive.
We’re always here to assist if you have any concerns about your account or gameplay. Please don’t hesitate to reach out to our support team.
Plain and simple to navigate
15 May 2025
Unprompted review
Reply from Springbok Casino
Hi Gideon. Thank you for the great review. We are happy to see that you enjoy the simple navigation on our site. Have fun and good luck in the games!
Overall experience
Casino freezes too often. Bonuses are too expensive and no loyalty bonuses
21 May 2025
Unprompted review
Reply from Springbok Casino
Hi Mishka. Thank you for your feedback. We’re sorry to hear about the freezing issues - please reach out to our support team so we can assist and resolve this for you. Regarding bonuses, we strive to offer fair terms and regularly update our promotions to offer a rewarding game play.
We appreciate your input and hope to improve your experience moving forward.
I have won 15000.00 they said no i…
I have won 15000.00 they said no i deposited money while playing a bonus and voided all monies?
21 May 2025
Unprompted review
Reply from Springbok Casino
Hi Alexis. Thank you for reaching out. We understand winning is exciting, and we always aim to ensure a fair experience for all players. Our bonus and withdrawal policies are in place to maintain fairness and comply with regulations. Sometimes, certain bonus usage patterns can affect withdrawal eligibility.
If you have any questions or would like more details, please contact our support team - they’re happy to help clarify and assist you further.
We appreciate your understanding.
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