Spudbrosexpress Reviews 107

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being lovely, friendly, and providing excellent service. Many people also find the food to be very good, delicious, and of great quality, often describing the jacket potatoes and their fillings as amazing and the best they've ever had. However, some people were dissatisfied with the product, noting issues like cold potatoes, soggy skin, and cheese that didn't melt. There's also significant concern regarding recent menu changes, with some customers expressing disappointment. A few other people also felt that the topping portions were stingy.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the delicious, fresh, and... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, kindness, and friendly... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the food as "fantastic,"... See more

Service

People report positive experiences with the service. Many customers praise the brilliant service, great... See more

Ethics

Reviewers express strong disappointment regarding the company's ethics, particularly concerning its use of... See more

Based on these reviews

Rated 4 out of 5 stars

The food was very good but there were some downsides for example the potatoes were prepped meaning they were slightly cold by the time they got to me. Secondly, the topping were little and would have... See more

Rated 4 out of 5 stars

Just visited SpudBros in Liverpool. What did i think about it. Well its a jacket potato with garlic butter garlic chilli chicken with cheese (×2), one had tuna mayo as well.. The cost for 2 people wit... See more

Rated 2 out of 5 stars

Went to SpudBros Liverpool and was really disappointed. Cold potato, skin soggy and not crispy at all. Cheese didn’t melt because of how cold the potato was, and even the beans were not warm enou... See more

Rated 5 out of 5 stars

Absolutely love this place. Excellent service, extremely clean and fantastic staff. The food is always lovely and fresh. They also feed the homeless every Friday afternoon, they give out free... See more

Rated 5 out of 5 stars

Treat individuals with kindness and compassion. Great food served by great lads. Ignore the terrible comments put there by people who are keyboard warriors with no compassion for mankind

Rated 5 out of 5 stars

Excellent service and food. Love how people are down rating this business because they don't like being "forced" to eat halal. You do know that almost everything you eat is halal, right?

Rated 1 out of 5 stars

Pulled pork removed form menu and entire thing is Halal. Not something I wild ever support and especially with how misleading an deceiving this whole thing has become. It’s a no from us. Give Christia... See more

Rated 1 out of 5 stars

This will be my 4th review of Spud Bros Blackburn as my previous 3 have been deleted on google, suspicious… Firstly, there was no queue system so waiting seemed longer. When I ordered my food, I was a... See more

Rated 5 out of 5 stars

Ignore all the people posting 1 star. They haven't got a mind of their own and are following some disgruntled person on fb. Great spuds, I can't wait for my next one.

Rated 1 out of 5 stars

After a family Day out we went to compare Spudbros pulled pork to the Spud mans version of pulled pork we had before Christmas. After a 2 hour drive and about 45 minutes waiting to be served we was... See more

Rated 5 out of 5 stars

It was amazing i came with family to try it out and it was so good i dont think i have ever had a jacket potato so nice

Rated 1 out of 5 stars

Had to wait ages to be served,very expensive for a potato and very little fillings,i personally will not be using spud brothers company again! ive since found out the meat they use is halal and was... See more

Rated 5 out of 5 stars

These guys are excellent, do a really good day job then on top they go the extra mile, doing special things at Christmas and Easter and other holidays. Oh and they feed the homeless too! Keep up th... See more

Rated 5 out of 5 stars

Visited spud bros express in Blackburn and loved it x just what I needed on a chilly day x cheese beans and tram sauce was delicious and my spud was cooked perfect x very filling x staff was friendly... See more

Rated 5 out of 5 stars

5 star service and food quality. It is disappointing to see negative reviews being left in relation to personal opinions on halal slaughter. Serving halal meat promotes inclusivity within the co... See more

Rated 1 out of 5 stars

Shocking to use halal and promote animal torture. Guys with heads far too big and think they run a uk empire they just copy the greatest, Soudman but will never ever match his genuine personality. Spu... See more

Rated 1 out of 5 stars

I think they need to go to a country that's all halal so they get the best customers... Won't ever go here after what I found out they service meat that was traumatised and hang upside down while aliv... See more

Rated 5 out of 5 stars

These guys are a community focussed food company. Great and delicious potato based food. The majority of 1 star reviews on here are from racists who don't like what they do for the community. Don't tr... See more

Rated 5 out of 5 stars

Enjoyed went last week and it was the best spud I ever had. Quality was amazing and it was delicious.

Rated 5 out of 5 stars

Went to the spudbro express in Blackburn. Best jacket potato I’ve ever had! Well done for smashing it!!

Rated 5 out of 5 stars

Absolutely brilliant customer service. Kind, generosity and always be thoughtful of all kinds of different cultures. Food is amazing customer service is always on top can not fault at all! Do not let... See more

Rated 1 out of 5 stars

100% is a no from me. I can't believe you guys are supporting animal torture in 2026 just to pander to a minority sector of the UK population.

Rated 1 out of 5 stars

Absolutely disgusted in their practices. Using halal meat and supporting animal cruelty. If only they put as much effort into their food as they do into appeasing Muslims, maybe their reviews wou... See more

Rated 1 out of 5 stars

Used to love their stuff and would recommend to everyone, but switching to Halal is against my beliefs and i refuse to support it.

Rated 1 out of 5 stars

Very disappointed to learn that this company uses halal meat. I personally have serious concerns about animal welfare when it comes to certain slaughter methods, and this is not something I’m comforta... See more

Rated 1 out of 5 stars

Went here a couple of days ago and was quite disgusting absolute junk stone cold rock hard pap

Rated 1 out of 5 stars

Went in and fancied pulled pork but was told it has been taken off the menu because they are now halal! That’s me done with them no choice for us that does not want to eat halal food.

Rated 5 out of 5 stars

Quality grub from Quality business. Please note..... negative reviews are being added due to Spudbros giving free food for iftar. It's a proper decent little food company with authentic food.

Rated 1 out of 5 stars

Only serves halal meat which I’m not allowed to eat for religious reasons so I don’t know why certain religions preferences are prioritised over others. The inhumane slaughter of animals is supported... See more

Rated 5 out of 5 stars

One of my favourite go to spots when I'm up in Preston. Delicious fresh food, very clean and presentable catering unit. The staff are very professional and above all, extremely kind. If you go at a... See more

Rated 5 out of 5 stars

Seeing all the 1 star reviews promted me to leave a rare review. The funniest thing is seeing all the racist muppets in the comments harping on about halal whilst also eating factory farmed chicken.... See more

Rated 1 out of 5 stars

Uses halal meat! Totally unethical and barbaric. Supposedly "British". Maybe they will think twice.

Rated 1 out of 5 stars

Giving this one a miss,since I found out that they only serve Halal meat!!! I can't believe that a food chain is even funding animal torture in 2026,it's about time people boycotted this place,if you... See more

Rated 5 out of 5 stars

Was served by Sydney and Sophie i think, but both were very friendly and very talkative, which for hospitality is very nice to see ij this industry, both were very nic3 and a te very good at there job... See more

Rated 5 out of 5 stars

These guys do their utmost to help their community, giving free jacket potatoes to those in need, or those having a bad day, or just to give someone a boost. Top notch potatoes and fillings Sad to... See more

Rated 5 out of 5 stars

A wonderful experience! Fantastic good, great service, lovely people!! Highly recommend! Well worth a visit to Preston!!

Rated 5 out of 5 stars

Amazing guys! Catering for everyone in the community, would definitely recommend 👌 ♥️🙌😋 PLEASE IGNORE THE IGNORNANT 1* REVIEWS! They are just angry, and racist few!

Rated 5 out of 5 stars

Fantastic food and service! This company helps out the community with fabulous initiatives..all of the communities..brilliant :)

Rated 1 out of 5 stars

The whole menu is halal. As a Christian I cannot eat halal food so its a no from me. Very disappointed

Rated 1 out of 5 stars

I don't want your cheap and nasty tasting old and salty halal meat.. you hygiene standards are 0 stars won't be going again



Contact info

3.4

Average

TrustScore 3.5 out of 5

107 reviews

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Rated 5 out of 5 stars

great food

great food. Lovely meat used. I don’t care how the meat is made because I eat meat if I did care then I would just be vegan!
Don’t listen to those who say it’s rubbish the company is so friendly and do their absolute best. Opened later during Ramadan and handed out dates which I thought was really nice of them. :)

9 March 2026
Unprompted review
Rated 5 out of 5 stars

So delicious and tasty!

So delicious and tasty!! these morons going on about halal meat clearly don’t know anything. Don’t be hypocrites if you really care for animals you wouldn’t be eating meat pathetic. There’s no humane way of ever killing an animal. Oh, I’m a vegetarian by the way, unlike you fake arse morons trying to destroy a business. Ignore the thicky thicky dumb dumbs!! Respectful business owner lovely guy.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great people

Unbelievable the amount of pathetic morons who try to ruin a business for giving out free dates to customers. They also give out easter eggs but you dont see them whining about that do you. Sad sad people.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

5 star - ignore bad reviews!!

5 star service and food quality.

It is disappointing to see negative reviews being left in relation to personal opinions on halal slaughter. Serving halal meat promotes inclusivity within the community and should not be a reflection of the quality of this establishment!

Halal meat is widely consumed in the UK by millions of people and is a normal part of our country’s food industry. Maybe those that disagree with the practice should avoid restaurants serving halal meat rather than leaving reviews that stem from Islamophobia! It is also clear that “animal cruelty” is being used to disguise hatred towards Islam; surely if you oppose animal cruelty to such extent you would be a vegetarian/vegan? Food for thought…

8 March 2026
Unprompted review

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