Square63 Reviews 

I recently had the pleasure of working with Square63 for a complex project. Their team demonstrated exceptional professionalism and expertise from start to finish. The developers were not only technically proficient but also remarkably responsive and adaptable to our changing needs. I highly recommend Square63 to anyone looking for a reliable and skilled development partner.

Baber @square63 handles communication very professionally. Any and all ideas, tasks, etc. were discussed, and solutions were brought up to speed development. On bigger jobs, we were provided daily/weekly updates on time spent and tasks completed so we knew how progress was going, as well as how we were doing on budget. On smaller jobs, especially those with a required tight deadline ("emergencies"), we have been more than impressed with the speed and quality of work received, and very much hope to continue working with Square63! Highly highly recommend these guys!

They are detailed, communicate well, and understand my business goals to build the correct product! Highly recommended.

Great Team of Professionals.

For several years, I relied upon Square63 to handle complex programming for web and desktop applications I developed. They always came through with quality work in a timely manner. They were like having a temporary employee who could drop in at a moment's notice to deal with arcane programming issues I didn't want to get up-to-speed on.

After investing countless hours in meticulously documenting our marketing tools and creating comprehensive reports for Square63 to install our martech, they failed to deliver and completely derailed our marketing plans. Their inability to install crucial triggers and event data rendered our tracking useless. Because of this we lacked critical user insights and dealt with inaccurate, piecemeal analytics. This all threw our entire marketing and advertising strategy off course.

When the new website launched, it was a disaster. Our blog went down completely, damaging our SEO, domain authority and other vital metrics. We were left with no option but to hire another team to rectify Square63's blunders.

And the issues persisted. The site they delivered was slow, crash-prone, and frustrated our loyal users, leading to increased churn. If you value your online presence and user experience, I'd strongly advise against Square63. We're still trying to recover from the setbacks.

Square63 delivered tech that did not meet any of the clearly specified requirements which left our company in an extremely compromised position. As head of operations, I spent every day apologizing to our large, established client base while we watched them unsubscribe from subscriptions and tell us daily how terrible the user experience was. Most have not been back and likely won’t.

As a music company, our player is our lifeblood. Tracks would download incorrect files, music would stop playing, start playing, then two tracks would play at the same time. It was ridiculous and a full time job to manage the fallout. Every attempt for them to fix made it worse. New issues came up constantly, one of the core things we asked them for was to ensure safe backups of data were made and we experienced THREE data loss events and we lost everything. Fortunately, our team had been exporting all of our data or we would have been in a world of pain. When we asked them to help, we were told there were no backups, they never set that up!

They botched the migration of our music which we are still finding thousands of missing files from. One of our MVP clients of 12 years we've had for completely stopped licensing from us because in their words, our player was UNUSABLE. This whole experience put an immense stress on our team and leadership which we are still recovering from. Clearly the CEO of Square63, Baber Jared, who was notified of the issues consistently, doesn’t care as he couldn’t even be bothered to respond. Don’t waste your valuable time, patience and money with this company.

We hired Square63 to build a new website for us which started off as promising but ended up as a car crash.

Square63 are good at selling themselves and promising a lot will be done in a short time for low cost. Unfortunately we experienced a new website over a long time for a high cost.

Their Technical PM was good in that he understood the requirements quickly and was good at communication, however he always said yes to everything we asked, which isn't actually what you want when you're trying to get a straight answer.

Timelines were all over the place and the project just stretched longer and longer.

What was supposed to be 3-6 months of development turned into a year. We were continually told that they were working on our website but found out later through logs that there weeks at a time when no one worked on our site.

We were only able to view and test the website for a few weeks before launch and it was riddled with issues. We were promised that these would all be resolved before launch.

However on launch day the website crashed completely for what ended up being basic DNS issues that they should have prepared for and been able to resolve quickly. Instead the site was unavailable for hours.

It was weeks before the site was anywhere near stable, but it was full of issues and we got a lot of customer complaints. Our revenue from the site went way down.

Then we had major data outages. THEY DID NOT SET UP ANY BACKUPS!!! The most basic tasks of database management were not completed. We had to reinstate the data from reports and we lost some along the way. Square63 took no responsibility and tried to blame us for their mistakes.

There was a constant churn of developers which was part of the problem since there was no continuity except for the TPM.

Please save yourselves from the nightmare we experienced.

As of October 9, 2023, the CEO has not responded to our attempts to amicably resolve the issues cited.

We hired Square 63 to build a new website and backend system. We had a good site in place for them to use as an exact roadmap, however, we were looking to upgrade. In our very first email, we clearly stated 3 objectives for the new system requirements. Speed, marketing enhancements and site flexibility and scale.

We presented all of the requested materials and asked for a SOW and quote from the CEO & Founder, Baber Javed. We were presented an SOW, and a quote, and did not negotiate, we simply accepted their SOW and agreed on payment terms. We began working together in April 2021, with a ‘safe’ estimated launch date of January 2022.

When we finally launched the site on July 27, 2022, our nightmare began. Not only did the site not meet the three clearly stated objectives, it took us and our clients spiraling down. We found ourselves with a TERRIBLE product. We were left with a MUCH worse site than before, and with every “fix” they made, it introduced multiple new issues. The tech was inherently flawed because the CEO was asleep at the wheel. All the while, fraudulently charging us for “Senior” engineers while having amateurs build the site.

Within three months, it was obviously, we’d been delivered a system that couldn’t even be fixed. So I hired a few technical specialists to review the Github repositories and code to see why we were experiencing so many problems, bugs and issues on the site. Despite being charged for Senior engineering, not a single best practice had been deployed within the code. No test cases had been built in, which explained why every ‘fix’ led to the introduction of multiple new issues on the site. After we received several expert opinions, we were told the system was unsalvageable. The people reviewing it were appalled at what they’d delivered.

We had to start over just 3 months after launching a new site. There was no time to waste, so we got started, however, while rebuilding the site, we experienced complete data losses three times when the system went down because Square63 did not built any back-up mechanisms into it’s infrastructure. So when the site they built went down due to the lack of infrastructure to support a reasonable amount of traffic, we lost EVERYTHING! The only reason we could proceed was because our team pulled daily reports.

I communicated all of this frequently to the CEO / Founder, Baber Javed, who tried to blame others for the flaws. Not what I’d expect from a CEO. I pointed out our original objectives, and while small efforts were made to try and rectify the situation, each effort led to further loss and destruction of our business. I started CC’ing our attorney on all communications to document the progression of events as I could tell the CEO did not care that the product they delivered was useless and he was not going to make the situation right, despite us proposing a number of scenarios to help us rebuild.

We were fraudulently charged fees that were overly excessive, being told we had senior engineers building the site (we later learned our main developer had one year of experience) and when we reached out to settle the matter, we were entirely ignored by the CEO, Baber Javed. This leads me to believe he has NO intention of caring for his clientele when things go wrong with the products they deliver.

I would be happy to share the Github repositories and all code / artifacts so if you’re considering working with this company, you can review their work in advance and hopefully avoid the same nightmarish outcome. I’m also happy to share the correspondence so you can see what to expect from the CEO, Baber Javed, when their products fail entirely.

Due to Square 63’s location in Pakistan, it makes any legal recourse difficult. Which means the integrity of the Company’s owner(s) / leaders is critical. I cannot stress enough what a nightmare working with Square 63 has been and therefore will furnish any / all information needed so others can avoid the same mistake by hiring this Company. It nearly killed our business as we struggled daily to find work arounds to help our clients and ultimately, moved everyone over to a SaaS platform while we rebuilt our site.