Squarefoot Apartments Reviews 

64
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and agents for being extremely helpful, polite, and professional throughout the entire renting journey. Reviewers deeply appreciate the dedicated team members who patiently answer every question, explain documentation clearly, and provide constant support from viewing to getting keys. However, some customers also noted that maintenance requests are handled promptly and properties are situated in ideal locations for commuting. Consumers highlight the highly efficient communication and remarkably smooth processes that make moving feel completely stress-free and straightforward. People consistently recommend these welcoming apartments for anyone looking for a reliable and supportive housing agency.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the team as incredibly helpful,... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are efficient, polite, and... See more

Customer service

People report positive experiences with customer service, expressing deep appreciation for the helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a stress-free and seamless moving... See more

Location

Customers had positive experiences with location, noting that the apartments are situated in the most ideal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Claire was particularly brilliant in finding us a suitable property. Claire and Alexandra made our moving so seamless. They were honest and open about the property, took their time to go through the p... See more

Rated 5 out of 5 stars

Such a great experience moving with Squarefoot. Alexandra and Claire were amazing, they worked so hard and got us into our lovely new home so fast. Everything was clear and explained, the process was... See more

Rated 5 out of 5 stars

Ieva and Alex, were very helpful in my experience. Communicating and sharing information that helped make my process better and easier. Being an international university student, I had trouble fin... See more

Rated 5 out of 5 stars

Ieva and Claire were extremely helpful Answered all my questions and explained every little step to me, they were both extremely patient with me, able to answer any and all questions and explained e... See more


Company details

  1. Property Rental Agency
  2. Property Consultant
  3. Property management company
  4. Property valuer

Written by the company

Squarefoot Apartments are award-winning Bradford City Living specialists – Residential Agency & Consultancy. A City Living specialist based right in the heart of Bradford City Centre, we are a dedicated team who are passionate about apartments and property in Bradford, and most importantly we know the market. Our unique approach in selling and renting properties in Bradford means we are your agency of choice for all residential, converted and new-build apartments in Little Germany and Bradford City Centre.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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4.8

All reviews

(64)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We’ve had a positive experience…

We’ve had a positive experience communicating with Alex, and she's been as helpful as she possibly could during the moving in process. This has been a first time experience for us. Thank you very much!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

It's been my first time renting

It's been my first time renting, very stressful but Alex has made the process very simple. I feel very looked after with square foot, as soon as there is a problem they sort it. I had an issue with the heating, I briefly mentioned it in passing to Alex one morning, she sent maintenance out that day and a repairman that afternoon. Brilliant.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Im ecstatic with this apartment thanks to the agent Claire

Genuinely, this agency has provided me with much needed support and guidance throughout this transition especially becoming an adult. If it weren’t for Claire I wouldn’t have been able to trust or feel comfortable with this process. However, she provided me with her best advice and helped me to feel at ease completely and sharing an understanding for the position I’m in.
These apartments are beautifully designed and situated in the most ideal location for shops and commuting out of area. This building has security, comfort, essentials, bonus facilities for those who enjoy their fitness in a gym or enjoy sitting in the sun up in the garden balcony. The layout of this building assures me I’m safe and can be more than comfortable with my environment.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service: Ieva

I am delighted to write a review for Ieva, who was instrumental in the successful securing of my rental property. Ieva exhibited exceptional professionalism, demonstrating remarkable patience and in-depth knowledge throughout the process. Her consistently positive and proactive "can-do" approach proved invaluable in navigating all potential challenges. Furthermore, her superior people skills and genuinely warm personality elevated the experience, making what can be a complex procedure surprisingly seamless and pleasant. I highly recommend Ieva for her outstanding service.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Squarefoot Apartment rental— With Special Thanks to Alex

i wanted to share our experience with Squarefoot Apartment, esspecialillybecause of the support that they gave my sister. When we first startted looking for my sister for a new pleace it felt overwhelming there was so maney decisions to make and she needed someone to be patient and knowlegrable to help her and alex was exactly that

from the start alex treated my sister more then list another client she took the time to understand what my sisters needs was Alex walked my sister through every step, explained all the details clearly and never once made her feel rushed or pressured.

Everyone we interacted with was friendly, polite, and genuinely professional.
t created such a welcoming atmosphere, which made the process feel smooth and stress-free for both of us.

what stood out as someone helping my sister with this was how thoughtful and genuine Alex was She sent updates without us having to ask.
things to make sure my sister wasn’t missing anything important

Because of Alex’s patience care and professionalism and the support of the wonderful staff my sister ended up in an apartment that suits her perfectly. We are both extremely grateful.

If you’re looking for a place and want people who truly listen and go above and beyond I highly recommend reaching out to Alex at Squarefoot Apartment She made all the difference for us.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Studio apartment

My Experience was great specially with Alex. It’s been almost a month since i moved in to my studio and so far no issues at all. She was professional and honest.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant and hasslefree renting experience with Squarefoot Apartments,Bradford

Had a chance to move in the rental property managed by Squarefoot lettings and it has been pure delight experience. On day 1 of contacting them, we got Ieva assigned as a dedicated property manager - our personalized one stop solution for all the move in / rental needs wrt the said property. Ieva has been great and we found Ieva as a warm, friendly and thorough professional in her dealings. All the related documentation done by Squarefoot is detailed and Ieva walked us through all the processes, contract details. Her patient and calm nature helped us go through the detailed documentation with ease and Ieva continues to help even after moving into the said rental apartment. Thanks a lot to Ieva and Squarefoot for the pleasant and hasslefree renting experience.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Helpful to International student

Ieva and Alex, were very helpful in my experience. Communicating and sharing information that helped make my process better and easier.

Being an international university student, I had trouble finding the right place. Receiving dismissive responses from other housing. They made me feel welcomed, made sure I’m getting the right place during my study and that they wanted to help.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

Alex and the team were very friendly and professional and that helped me with my move at a difficult time in my life. Communication throughout was great and the whole process felt very efficient and as quick as it could be

29 September 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been with Squarefoot for 6 months…

I’ve been with Squarefoot for 6 months now, and I can honestly say they are outstanding! From start to finish, every part of the team has made the whole renting experience smooth, stress-free, and even enjoyable.

The viewings team went above and beyond, even offering rides with their Squarefoot car, which made everything so convenient. The rental team has been incredible – always friendly, professional, and supportive. They guided me through every step, made the paperwork easy to understand, and even gave me thoughtful touches like Squarefoot coffee cups and keyrings.

The maintenance team has been just as impressive, always quick to respond and extremely helpful whenever I had any concerns about the apartment.

On top of that, their office is warm, cozy, and welcoming, filled with red accents that perfectly reflect their passion for helping clients – it really makes every visit a pleasure.

Every interaction with Squarefoot has been marked by professionalism, friendliness, and genuine care. They don’t just manage apartments – they create a welcoming and supportive experience that truly stands out.

If I could give them 10 stars, I absolutely would. Thank you, Squarefoot, for making renting such a positive experience – you’ve earned a loyal client (and fan) for life!

12 April 2025
Unprompted review
Rated 5 out of 5 stars

A great working relationship with Squarefoot!

I have been working with Squarefoot Apartments as an external contractor for many years and found the maintenance team always really friendly and easy to work with, as are all the staff in their office who are chatty and kind to offer refreshments whenever i’m in the office collecting keys ect…

On the whole i’ve found this agency to be very good at organising repairs in a timely manner without wasting time on excessive admin and collecting loads of quotes unnecessarily which would only delay the issue getting fixed for the tenant.

Carrying out hundreds of EICR’s during COVID19 to comply with legislation that came into force around that time was challenging in terms of access to apartments, but together with the maintenance team we made sure that this essential compliance was done without risk and fuss, and i’ve found this approach to be consistent across all of their maintenance works.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking customer service…

Absolutely shocking customer service whilst trying to find a property. Got a phone call from someone I believe to be working with Squarefoot Apartments who, when I asked if he was calling from an estate agency, said he was not an agency. He was very rude and dismissive. He asked about an "application" I made on Rightmove (so how could he get my number if he wasn't an agent? I had only enquired on Rightmove's portal). When I asked what property he just said the post code (which doesn't help considering I am looking at multiple properties, like a normal person). I asked him to repeat the property address and he rudely said "I just said Bradford 7 my love" so I told him there's no need to be so rude when I'm doing him the favour of paying him money. His business wouldn't exist without renters. Buttoned and blocked, will never be going with them!

26 September 2025
Unprompted review
Squarefoot Apartments logo

Reply from Squarefoot Apartments

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience, as this is not the standard of service we aim to provide at Squarefoot. Professionalism and respect are central to the way we work, and it is disappointing to learn that your interaction did not reflect this.

Please be assured that we take all feedback seriously and use it to review and improve our processes to ensure situations like this do not happen again. Should you wish to share any further details, feedback can be sent to feedback@squarefootapartments.co.uk.

Thank you for understanding.

Kindly regards,
The Squarefoot Team

Rated 5 out of 5 stars

Great and professional service

I have been living in my current house with Squarefoot for over two years now. The house is 2 bedroom and is perfect.

The service was very profesional from viewing, move in and on going comunication.

The maintenance team are very profesional and provide regular updates if there is any maintenance required.

Really happy with the property and the Squarefoot.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

I am extremely pleased with the quality…

I am extremely pleased with the quality of service, speed of response and level of professionalism I received at Squarefoot apartments. I had less than 4 days to the end of my existing tenancy and I got sorted with a new apartment in 3 days including referencing. Everyone was so helpful, pleasant and empathetic. Moving homes as an international student can be very daunting but thankfully I came across Squarefoot apartments who had me sorted and gave me peace of mind.

Thank you team Squarefoot apartments! You guys are the best!

14 July 2021
Unprompted review
Rated 5 out of 5 stars

Squarefoot

I just recently moved in to Bradford and I am so happy I got to be with Squarefoot Apartments. My first meeting was with Claire and she was extremely helpful, answered all of my questions and made me feel at ease. My second meeting was with Alex and she was brilliant, when I told her that I am new to the area and I am on my own she immediately offered to help with anything I need and gave me lots of useful tips. I am very happy that I chose Squarefoot Apartments and I would recommend it to everyone. What an amazing team and such a brilliant customer service. Thank you for this wonderful experience.

17 February 2021
Unprompted review
Rated 1 out of 5 stars

I'm really suffering with the worst…

I'm really suffering with the worst maintenance and high rent!!
Just moved in to your furnished flat and bought my food to find out that your fridge and freezer is not working
Wasted lots of rotten food and meat
Then find out that a window in the living room is not properly concealed
The wall is getting really wet when it’s raining and the flat is freezing
Again find out that there is a leakage in my kitchen roof. not only it’s raining inside my kitchen but its literally coming out of the light bulb opeining.

Tried to call your emergency line is not responding and I’m leaving a voice mail.

Not to mention the poor and rusted microwave and poor quality of the mattress saggy as my back is screaming of pain, and the rest of the furniture
Really I’m looking forward to end my contract with you
IM LIVING IN A NIGHTMARE :((((

Side note that the Agent asked us to rate them 5 STARS on google reviews before even getting our keys. so that’s how they are getting good rating.

They have also asked for application fees which is illegal as per the tenant-fees-act as per UK gov.

27 December 2020
Unprompted review

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