Squizzas Reviews 

Delivery was quick

Item took a while to arrive in store but once item was in stock it was delivered next day. Unable to fulfil the full order due to stock issues, however replacement was offered and second delivery received the following day.

Communication non-existent.
Didn't tell me my item wasn't in stock until a month later after I had contacted them.
Didn't process my refund until a week after they said they would, and only then did they process it after I told them I would report them to trading standards.

I ordered a gift from the website on 4th February for a present and needed it by the beginning of March. I assumed I was being organised and left enough time. Almost a month later it hasn’t arrived and customer service has said item isn’t in stock but they still advertise as available on the website. If they don’t process my refund this week I will go to my credit card company and pursue! Avoid this company at all costs.

I was waiting for my order, but it was out of stock and I decided that I needed to cancel and return the money back. As a result, 2 months have passed and I have no order or money

Avoid at all costs. Ordered a security camera from Squizzas, 12 weeks later I have no camera and they still have my money and won't refund. I'm now having to go via paypal to try and get my money back. Communication is slow and unhelpful.

Very quick delivery, game Is fun to play.

Do not buy from this here!!!!!! They cancelled my order over 2 weeks after I purchased it. They emailed me 25/01 to say I should wait 10 working days for a refund. It has now been over a month and still nothing. I opened a case with paypal and they are still awaiting an answer from this laughable store. I understand covid has hit but I have not had to wait over a month for a refund elsewhere. Again, save yourselves time and money and do not buy from here. Unprofessional.

I ordered a games bundle on 9th December and was informed of shipping on 18th, which then took a further 3 days to arrive. It did take a longer than I expected to arrive but I put it down to Christmas sales. The items were brilliant!

Currently waiting on another order I placed on 17th Feb. I have seen a lot of negative reviews recently and am a little worried about whether it will turn up/how long it might take. I think more communication around this would be good, especially as some people are saying they haven't received their order and when enquiring it turns out they are actually not in stock - this should be communicated instantly.

Item was never received. Have been promised a refund twice but not received. Have had to claim through PayPal. Avoid!

Great product, great service.
No complaints as I received exactly what I ordered in good time. Would definitely use again. Thanks

Ordered a card game, came in under two days.
I did find it strange i was called up on my phone & emailed to ask to write a review, but seeing the * rating it has. i understand why. i didnt have an issue.

Absolutely dreadful service. Took money for goods that were not in stock - at no point told me goods were out of stock until I started chasing and now weeks and weeks and no refund!!!!!! NEVER USE THIS COMPANY!!!!

Great service! I ordered on Saturday 20th February and received my order on Tuesday 23rd February. I received a follow up phone call to see whether I had received my order and if I was happy, which I was! It was a nice added touch. I would definitely order from here again.

Worst company I have ever used. Avoid at all costs they are selling stock at low prices that they don't have and then they just fob u off with excuse after excuse from brexit and container fees to covid. Then takes ages to try and get your money back

I placed an order through the website (which noted deliveries are taking longer due to Covid) and asked people to wait 30 days before getting in touch. When it didn't arrive I emailed in and got an automated email saying they'd take 5 days to get back to me. Probably just order from somewhere else as it sounds like they do this if the game is out of stock, but take your money anyway.

Updated: I've asked for a refund given it was in fact not in stock, and been told it will take a few weeks.

Updated: Still no refund, they've basically said they have a backlog to get through.

Updated: 2 months on, still no refund

Initally, I wrote a one star reveiw as I was worried after reading all these reviews and still waiting for my order from the 29th Jan. I received a call from Bob at Squizzas straight away. Half my items aren't in stock, which is fair enough. I've been told they will be refunded and the other half sent out. I'm hoping all goes smoothly from now on and Bob as informed me I can call him about future orders.

Pre-ordered a game in October and was told it would be sent within the month. It was not. Cancelled in December, and here I am at the end of February, no refund and my emails ignored 🙃 total sham

Bought a game on the 19th of Jan. Hadn’t received anything by the 30th so chased them up. Was informed on the 2nd of Feb that they didn’t actually have the game in stock (no mention of this on the website) so I cancelled the order. Received a cancellation confirmation but no refund. Chased them up but just got automated emails. Luckily bought with PayPal so have raised it with them. Hopefully will get my money back eventually...

Tried to order twice off this company, both times the order never appeared and had to wait longer than acceptable for a refund, I still haven’t received a refund for the second order. I appreciate a pandemic changes businesses but if they don’t have the capability or staff numbers to fulfil orders then don’t take payment in the first place.