Squizzas Reviews 

Absolute scam. Kettlebell ordered in January and they were happy to take £229. 6 weeks later they hadn’t arrived and after much chasing I was told they did not have them in stock. I have chased and chased and been promised a refund but nothing forthcoming. County court summons against them is now imminent. They are fraudulent and untrustworthy

Just read all the other reviews about items not turning up and people waiting for refunds
I am still waiting on a response and will be contacting my bank about this purchase

Waited 6 weeks for toy that didn’t turn up so asked for a refund and 7 weeks later I am still waiting for a refund.

Their customer phone line voicemail is also full so not able to leave a message and they don’t have anyone manning the phones.

I’ll be contacting trading standards in the morning.

DO NOT TOUCH. Ordered some items in November'20, after many emails, I did not get my items in February '21. When I did get a response, I was told a refund will be processed. 6 weeks later I had to go through my credit card company. Poor customer services, communication and justed used my money for their cashflow.

I placed an order for a playmobil set in February for my daughters March birthday. At the end of March/beginning of April I chased them up, initially got the stock issues due to pandemic response, then suddenly received an email to tell me they didn’t know if and when product would be available so I was to receive a refund, should be within 14 days. 14 days approaching and I am having to chase up again, and now they are saying there are issues with Amazon pay refunds and I should raise a dispute with Amazon myself!!! Awful, would not use this website again!!

Received the Steffi love baby dolls very quickly. Items were packaged well, no damage. Great company

Scam company. Ordered a nerf gun for my son's birthday and it never arrived as they never had it in stock in the first place. I'm not sure why any company would advertise something they don't have. I've now been waiting almost 2 months for a refund. Stay clear of this company or at least make sure they have what you are ordering in stock first.... To further add to what has already been wrote, the reply they've left saying they have left me a voice message is also a lie, this is so that anyone reading this thinks they are sorting the problems out, they are not. Do not use this company

THIS FEELS LIKE A SCAM!!!
Ordered Feb 25th. Nothing delivered and no communication made then I cancelled for a refund March 29th. April 15 still no refund and no communication. There is basically no way of communicating other than the web form where you have to wait for days for a response. I repeat, THIS FEELS LIKE A SCAM.

After reading other reviews here its clear this is a junk service that cannot deliver on what it says.

Same shocking experience as everyone. Placed an order over a month ago. I called to find out where it was after two weeks and was told it would be with me in a week as stock was due. Nothing has arrived and now can't get through to get an update or a refund. So clearly a scam.

Placed an order 12 March 2021 for two items worth £59.78 (Order Ref. 78639). By 6 April 2021 still not received the order so sent an email asking for an update. Heard nothing back. Just tried to call (14 April 2021). No one answering the phone. Tried to cancel my order - no option on the web page. Decided to search for Squizza reviews and now gutted that I didn't do that before as they are a complete sham. Read these reviews - they are honest and true. Avoid this company.

***UPDATE*** Received a voicemail message today confirming that my order will be cancelled and the money refunded to me on Saturday. If this is the case, then I will amend my review as (although customer service is poor) they are at least not deliberately trying to take advantage of people. The sad thing is, I could have ordered this product for next day delivery with Amazon - but after COVID was trying to avoid them and spread our purchasers. Lesson learnt!

Received my order quickly. Had no issues

Love it, sits on my shelf perfectly!

Waited months for an order, communication is just awful!
Will NEVER use again!

Terrible service, I placed an order over 3 months ago and still no delivery date and complete lack of communication.

My experience is the same as others on this site, I placed an order which could not be fulfilled. I asked for a refund and keep being told it is on their “to do” list.
I’m in the process of complaining about them to trading standards. I don’t think I will ever see my £258!!!! I hope they can sleep at night. I’m considering driving to their head office and confronting them.

**EDITED 27/4/21** Since my review on trust pilot the company has been in touch with me (I didn't have to contact them) and refunded the money owed to me. Good customer service (eventually) and a happy customer. I now know how Covid is effecting businesses - some are struggling to keep up with demand and are also unable to get stock through the ports etc.

Shocking Company! Stay well away!!! Online item said it was in stock but after waiting several weeks it did not turn up. Only to be told it was not in stock and was being order from overseas and it was stuck at the ports. The company acknowledged my request to cancel my order and said it would be returned to me within 14 days. I've now waited over a month and half for a refund and still nothing!... Squizzas please sort this out (order reference 76958).
I, along with many others will not forget about the money owed to us. Your quick to take our money when items are not even in stock but will not give our money back? Disgusting behaviour and shocking customer service!!!! Sara Griffin

Ordered on 04/01/21. Received an email a few days later to say there was an issue with supplier and dispatch would be delayed until around the 20/02/21.

Come 23/02/21, still heard or received nothing, so chase this and am told that it will now be another 2-3 weeks.

Another month goes by and I chase again on 20/03/21, to be told that there are now manufacturing issues and they will cancel and refund the order as they don’t know when stock will arrive. Fine, refund will be processed within 14 days.

Another 20 days pass and no refund, so I chased again yesterday to receive an email today claiming that they have an issue with PayPal preventing refunds through PayPal, and it will probably be quicker for me to make a claim through PayPal and get the money back that way.

Surely they should be communicating this with people, not just waiting until people chase the refunds? So now I have to go through the process of lodging an appeal through PayPal.

Rubbish experience overall. Advertising products that they have no stock of, very quick to take the money off you but seem very reluctant to refund when they can’t complete the order. Will also never give you an update without you having to go out and email them first.

Avoid like the plague.

DO NOT ORDER FROM SQUZZAS (Director's (who are accountable) names are publicly available at Companies House, Gov.uk - They are Luke Bedden and Michael French) if you wish to use other ways to contact Squizzas via other public open facebook pages and other social media). I ordered an item in early February 2021, it did not arrive. I chased them, and the email said they were experiencing delays due Covid and Brexit and to be patient.' So I was patient. Heard nothing again and no delivery. I chased them again and was told it would be delivered, again no delivery. I contacted them and asked for a refund. I was promised a refund within 14 days. None has been forthcoming. I wish I had read these reviews first. Trading standards next stop.

I placed an order back in August 2020 and have still not received it. I reached out for help before and didn't hear anything until I left a bad review online since then I did get some correspondence and I was told id have to wait another 4 weeks for my order. This was around October, I reached out once again and didn't hear back once more. It's now been way too long. Where is my order?

I've seen pretty bad reviews of the company here but had seen a lot of them time the issue had been resolved after the review was made but that has definitely not been my experience with them

TERRIBLE, AVOID, AVOID, AVOID.
Item ordered 1st of December.
After numerous emails chasing my product, finally decided to cancel my order on 22nd Feb.
After more emails back and forth, being told the same story of a back order of batch payments.
I will be reporting to the ombudsmen on Monday.
Never known a company to be this AWFUL.