This was the worst customer experience I have ever had. I wish I could give them zero stars as well. I purchased a pair of $143 sneakers for my 84 year old mother for the support. They send the wrong... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I genuinely wish I could give them ZERO stars. Absolute scam of a company, and I have no idea how they’re still in business. I ordered a pair of Nikes from them through Walmart. The shoes... See more
I trusted stadium goods to sell a pair of shoes that were limited to 1,200 pair. they had a special edition box and when I received my product back after pulling it out my box had been torn up and rip... See more
ok..here is the scam....when you buy shoes they simply say "they are 100% guaranteed authentic.." when they show up fake they then say they guarantee only applies to products they manufacture......... See more
Company details
Information provided by various external sources
Stadium Goods is open. View Air Jordan, Nike Sportswear, Air Max, Basketball, SB, Dunk, adidas, Supreme, adidas, New Balance and other footwear.
Contact info
Howard Street 47, 10013, New York, United States
- www.stadiumgoods.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tried for a week to make a purchase and…
Tried for a week to make a purchase and their system kept giving me an error. I tried on 3 different devices, 2 browsers and the app. I tried using different credit cards, PayPal, Apple Pay- all same error. Customer service “Ricardo” was extremely unhelpful and kept saying the same advice without reading that I was already trying all the troubleshooting he was suggesting. I gave up after he refused to connect me w a manager.
This is by far the worst company I've…
This is by far the worst company I've ever attempted to purchase shoes from. Their Jordans aren't legitimate!! They should be shutdown!! Save your time and money!!!
Sent me Nikes two sizes too big and would not refund or exchange
They did send me authentic Nikes, in a timely manner, but two sizes too big even though I was VERY specific about my size, prior to ordering. Since then, many emails, they said they would refund me but never did. Finally offered a 40% refund. I opened dispute via Amex, sent them all the emails, and after half a day Amex agreed with me and I was refunded. Would not order from them.
Super helpful when i ordered the wrong size
I ordered the wrong size by mistake.
Stadium Goods managed to call the package back from DHL and reimbursed me.
I could order the right size with no issues and very fast delivery.
A special thanks from Laura from customer support who followed diligently my request and made sure my issue was solved very quickly.
Product is genuine and perfect.
Deceiving business practices
Went to their website and it auto gave me a New Zealand link and I thought the prices were all in $NZ Currency but No, they were all in $USD and they never bothered to tell you!!! Bought a pair of shoes thought they were around $NZ300 but instead they were $US300 which equals to $NZ500+!!! Shoes took 10 days to arrive. Box was my shoe size US10.5 but the shoes inside were US Size 9??!? SERIOUSLY!?!!? Contacted them, took them about 1 week to reply each email so I had to spam and forward the same email to them EVERYDAY to get noticed. Took almost a week to get refund arranged and shoes returned. The whole fiasco took an entire month to end with refund returned and I will NEVER recommend them to anyone or EVER shop from them again. I am sorry but it's just TOO deceiving!! Disappointing beyond belief!!! >:-(
Fraudulent Behavior/Activity I'm so…
Fraudulent Behavior/Activity I'm so Fortunate to have used PayPal for this Transaction, after 3 days passed I reached out to Stadium because no confirmation was issued by them only PayPal the Reply emailed stated they have no knowledge of my purchase even with me supplying transaction an Order number I Reached out again several times, Persistent! Inner Sense led me to Contact PayPal regarding this Stomach turning issue, after a day my money 289.90 was Refunded, Woooo I breathe a sigh of Relief Stay Far Away from @stadiumgoods #Stadiumgoods Frauds Crooks Scammers
Scammed?
I returned $269.00 Nikes because they did not fit my granddaughter at Christmas. They returned knock-off shoes and I received no credit. I would never shop with them again and suggest others stay away. They appear to be scammers.
Horrible
Horrible, they sent Fake Nikes that are glued together and won't let you return them! I can't believe they're in business. Stay AWAY
IDK why people swear this company is fake
I ordered 2 pairs of Jordan’s not only were they authentic they also came within a week of ordering I honestly think the bad reviews are another company’s way of trying to steal business from stadium goods
Warning Warning Felonious Actions
These snakes sent me one of the worst fakes I've ever seen the homeless people on the sidewalk sell better fakes them that and for cheaper. How can they keep getting away with this felonious act?????Theft by deception someone's gonna end up running up in that place and making caps fly around that store like a graduation. Straight Bum behavior it's sad.
They sent me fakes
They sent me fakes. I bought off-white Jordan 1s. Or I thought I did. It all looked pretty legit until I looked at the insoles and instead of having the little bumps for traction or whatever that the reals have there was just nothing. I ordered from here before looking at the reviews and I regret it cause now I've got reps. Don't get scammed like me
These people are the hardest to give money to and after I got a card to go through They canceled my order saying they couldn't verify the credentials it's my card it's in my name these people are the
After trying 2 different cards both had money on them I got one to go through...I thought finally got it done.then the next day they canceled the order..are you kidding me
I will never buy anything or attempt to buy anything from them again
I spent $200 on some Retro 3's and…
I spent $200 on some Retro 3's and received the worst knock offs I've EVER seen. Absolutely HORRIBLE craftsmanship. I couldn't bear to give them to my daughter for her birthday. And when I requested a return, it wouldn't allow me to and wouldn't send me a shipping label. Customer service did respond within 24 hours but preceeded to ask me for 12 pictures before even discussing a return. I should've ordered from Flight Club.
UPDATE: I DID receive a refund. It wasn't for the full amount. And it wasn't even the amount sans shipping. It was short a little over $15. But l, I'm just happy I got my $ at all.
Refund Issues
I called to cancel my order just hours after I placed it. They said they couldn't cancel since the order was already created. The shoes I ordered were shipped across country and then returned back to the warehouse. Even though UPS shows it arrived back there just a week later, it took me almost 3 months to get my money refunded. Every time I would call to find out about my refund, I would get a different story as to why it's not been refunded. I will never buy from them again.
Stadium Goods a horror
Stadium Goods a horror. I ordered sneakers for my son for Christmas. The box arrived all banged up. I did not think anything as it was the holiday season and there were a lot of boxes being delivered. The sneakers did not fit my son. I sent the sneakers back. I was refused a refund as they claim the sneakers were worn. My son did not wear the sneakers. Horrible never again. They lost a customer
I ordered some Nike boots from Stadium…
I ordered some Nike boots from Stadium Goods on Friday the 10th of February and they arrived today (15th). They are really really nice and the ordering process, including the shipping updates etc was top class.
Beware
Beware! I ordered my son a Supreme shirt from Stadium Goods for Christmas. $135.00. He did not like the style and they refused to let me return it. They sent an email stating their policy was a return time frame of 3 days from delivery. Absolutely ridiculous. From delivery? How could you ever purchase from them for a gift? They lost a long standing customer today. Their web site does not have a provision for customer reviews, I know why now.
Absolute scam company from start to finish
How trustpilot could even give this company to stars is beyond me. I ordered a pair of shoes not reading the reviews first stupidly. I paid my $75 got a confirmation and when I went to check the order it said canceled. I looked through my emails and they sent a fake refund notice to me. I work in merchant services so I'm processing the charge back today but do not buy anything from this company what they want to do is borrow your money for as long as possible by sending you some cheap shoe that isn't what you ordered having you go through the process of sending it back and then getting to the refund process which they do not do. It's all fake and I've seen many companies like this before.
Sent some Yeezy slides back because…
Sent some Yeezy slides back because they were too small, they didn’t refund me and still haven’t sent my shoes back. SCAM!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








