First class service from enquiry to order and delivery. Nothing seemed too much trouble no matter how many times we made amendments..Great design tool on website, prompt delivery. Driver was polite... See more
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Stairbox is a professional and efficient company and it was a delight doing business with them. When I first ordered, my address being a new build, was slightly incorrect and Ian Wright correct... See more
Stairbox took the time to design a compliant winder stair In Oak that fit perfectly with our requirements. All questions answered by phone by experienced staff. Would definitely recommend.
Easy process, I had an issue as the online builder couldn't deal with an aspect of my banister. I contacted the support line & Hayley was super helpful, added some notes to their system & all was sor... See more
Company details
- #4 of 8 best companies in Joiner
- #7 of 21 best companies in Carpenter
- #18 of 124 best companies in DIY Store
- #88 of 403 best companies in Home Furniture Shop
- #55 of 245 best companies in Home improvement shop
- #1 of 4 best companies in Stair Contractor
About StairBox
Written by the company
StairBox are a leading UK manufacturer and supplier of timber staircases and stair parts.
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
We make stairs... easy
Written by the company
- Instant quotes and easy ordering
- Design and buy online using our StairBuilder tool, or get in touch with our expert team who'll support you through every stage of the process.
- Quality you can trust
- Combining cutting edge technology with hand finishing, we offer an exceptional product at the most competitive prices on the market.
- Delivery in as little as 7-10 days
- 7-10 working days is our average lead time for standard staircases. We use our own transport fleet and drivers to ensure your products arrive on time in perfect condition.
Contact info
StairBox Head Office, Unit S94 St. Modwen Park Stoke South, Gordon Banks Drive, Trentham Lakes North, ST4 4TW, Stoke-on-Trent, United Kingdom
- 01782 832555
- hello@stairbox.com
- www.stairbox.com
4.8
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Efficient and Easy
I found dealing with Stairbox to be extremely simple, fast and efficient.
Ordering was easy and delivery was ideal with live tracking to update eme on timing of delivery
27 March 2026
Asked for a specific delivery date and…
Asked for a specific delivery date and it was not a problem, stair arrived and was fitted straight away
27 March 2026
Get a quote in a few minutes
Get a quote in a few minutes
Alteration take few minutes
Everything fits perfectly
Brilliant service
Keep up the good work 👍
26 March 2026
Highly recommended
Highly recommended, stairbox was very helpful whilst in the design phase. No amendments were too much to ask. The cost was reasonable compared to others.
Fast delivery and the stairs are high quality and look great. ⭐️ ⭐️⭐️⭐️⭐️
19 March 2026
Very happy
Great support when ordering (thank you Sam) delivered on time, perfect fit and looks great
19 March 2026
Have used the company a few times now…
Have used the company a few times now and always great. Product as ordered and delivery always good
17 March 2026
Great quality well made staircases
Great quality well made staircases. Delivered on time and fit perfectly
23 March 2026
Would recommend without a second thought
Great service from the very first enquiry phone call I made, to then ordering by phone. Seamless delivery when it was promised and a beautiful staircase now in place. My joiner was very complimentary about the ease of working with it
17 March 2026
The staircase you made is 315 perfect and…
The staircase you made is perfect and fitted one time all good thank you!!
24 March 2026
very good service
24 March 2026
Great quality and easy to install
Used StairBox for balustrades on a stage in a village hall that is used as a childcare setting, so safety and finish were both important.
Really impressed with the quality of the materials - everything felt solid and well-made, with a clean finish straight out of the box.
Delivery was prompt and everything arrived as expected. The instructional videos were clear and easy to follow, which made installation straightforward.
Overall, a very positive experience. Good product, well supported, and would happily use again.
23 March 2026
The website is so easy to use and once…
The website is so easy to use and once you placed Ger, they let you know exactly what’s happening with delivery. The chap who delivered our stair products was absolutely fantastic. Great company will use again.
24 March 2026
Very happy with the stairs
Very happy with the stairs. Well built and a great price. Fit just as they should. Thankyou.
24 March 2026
Always easy to use and fit and very…
Always easy to use and fit and very speedy service about the 5th time I have used tgem now
23 March 2026
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