Very simple to use - wonderful to have at the tip of my fingers for my E-Bay storefront. The only issue I run into is that sometimes the log-in can be glitchy, but it's not an issue that would keep m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I have never had a problem with Stamps.com. If I had questions they were either answered immediately or with in a day. Especially when it came to international mail.
Company replied
The website is at times somewhat "wonky". Ordering supplies becomes difficult when the website slows down or does not respond. The stamps and ease of printing is great. We were the pilot for this h... See more
Company replied
I've been using Stamps.com for the entire time I've been selling Banana Bungee on line. Offering free shipping and doing what it takes to earn direct business. The support at Stamps.com is amazing and... See more
Company replied
Company details
- Shipping and postal service
- Business-to-Business service
- Ecommerce solution provider
- Courier service
- Shipping service
Written by the company
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.
The Simple Way to Send
Written by the company
- Stamps.com is the easiest way to print stamps, shipping labels, or Certified Mail® any time.
- Access all mailing and shipping services from USPS®, UPS®, DHL, and more carriers in a single platform. Save time, money, and your bottom line when you spend less time sending. Stamps also calculates exact postage and get you the best rate every time.
More Flexibility for your Business
Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.
Stamps.com is a one-stop mailing and shipping solution that gives small business users the freedom and flexibility they require to run their business.
Users can easily print mail stamps and shipping labels online without ever leaving their desk. Available around the clock, Stamps.com gives businesses access to all the great services from USPS®, UPS® and more carriers 24/7 and at pre-negotiated discounted rates to get the most out of their mailing budget.
Contact info
4301 Bull Creek Rd, 78731, Austin, United States
- 1-888-434-0055
- support@stamps.com
- www.stamps.com
30 day risk-free trial
3.8
Great
3K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Convenience of getting stamps
Convenience of getting stamps and not having to go to the post office to stamp packages.
6 November 2025
Reply from Stamps.com
Hi Olga,
We're happy to hear that you found it convenient to get stamps and avoid a trip to the post office for your packages. Thank you for your positive feedback!
-Sincerely,
Paul
lOVE BEING ABLE TO SHIP FROM HOME.
30 October 2025
Reply from Stamps.com
Hi Karen,
We're glad you find the convenience of shipping from home beneficial. Thank you for sharing your positive experience with us!
-Sincerely,
Paul
I like that Stamps.com informed me of…
I like that Stamps.com informed me of the different rates offered by the different delivery options.
I was easy to print the UPS label and quick drop off my packages.
31 October 2025
Reply from Stamps.com
Hi Duane,
We're happy to hear that you found the rate information helpful and that printing your UPS label and dropping off packages was easy. Thank you for your positive feedback!
-Sincerely,
Paul
Very helpful with the problem I was…
Very helpful with the problem I was having and helped in a timely manner.
31 October 2025
Reply from Stamps.com
Hi Juan,
We're happy to hear that we could resolve the issue you were experiencing and provide assistance promptly. Thank you for sharing your positive experience with us!
Sincerely,
Paul
Reply from Stamps.com
Hi David,
We're happy to hear that you had a super experience and appreciated our fast response. Thank you for your positive feedback; it means a lot to us!
-Sincerely,
Paul
Simple and convenient
Much more convenient to print postage at your desk than having to go out and purchase stamps. The meter weighs the mail and prints the appropriate postage for you.
30 October 2025
Reply from Stamps.com
Hi Mickey,
We're glad you find printing postage at your desk more convenient than buying stamps. It's great to hear that our meter's weighing and printing features meet your needs. Thank you for your positive feedback!
-Sincerely,
Paul
Reply from Stamps.com
Hi Paul,
We're glad you found the process simple. Thank you for your feedback. We appreciate you taking the time to share!
-Sincerely,
Paul
I have never had a problem with…
I have never had a problem with Stamps.com. If I had questions they were either answered immediately or with in a day. Especially when it came to international mail.
4 November 2025
Reply from Stamps.com
Hi Greg,
We're happy to hear that you've had a positive experience with our service! It's great to know our support team promptly addresses your questions, especially regarding international mail. Thank you for your feedback!
-Sincerely,
Paul
Reply from Stamps.com
Hi Norrine,
We're happy to hear that you appreciate the ease of making purchases online. Thank you for sharing your positive experience with us!
-Sincerely,
Paul
Easy to work with and when I do need to…
Easy to work with and when I do need to call, the representatives are very helpful.
29 October 2025
Reply from Stamps.com
Hi Carron,
We're happy to hear that our services are easy to use and that our representatives are helpful when you call. Thank you for sharing your positive experience with us!
-Sincerely,
Paul
Reply from Stamps.com
Hi Hector,
We're happy to hear that our service is convenient for you and saves you both time and money. Thank you for sharing your positive experience!
-Sincerely,
Paul
The formate is not good in the printing…
The formate is not good in the printing for mailing
4 November 2025
Reply from Stamps.com
Hi Patricia,
Hi Patricia,
We appreciate you letting us know about the printing format issue for mailing. We'd like to get more details from you about what issues you are encountering as we'd like to offer the best experience possible. Please feel free to email us at social@stamps.com. -Sincerely, Paul
always a pleasure doing my labels for…
always a pleasure doing my labels for my online business.
2 May 2025
Reply from Stamps.com
Hi Jeanne,
We're happy to hear that you enjoy creating labels for your online business with us! Thank you for your continued support and positive feedback.
-Sincerely,
Paul
Easy to use and convenance
Easy to use and convenance, however I still can't use the desktop app I have to log in on the internet in order to print stamps.
28 October 2025
Reply from Stamps.com
Hello,
We're glad you find our service easy to use. We apologize that you're having trouble with the desktop app. To restore the app and obtain the desktop icon, please download the app from: https://www.stamps.com/download/
If you encounter issues with this download, please give us a call at 888-434-0055. We'd be happy to help!
-Sincerely,
Paul
Pleased with support!
The customer service rep was able to help me thru a tech issue ! Very pleased!
28 October 2025
Reply from Stamps.com
Hi Janis,
We are very pleased to hear that our customer service representative was able to successfully assist you with your technical issue. We will make sure they receive your feedback and kind words! We appreciate you taking the time to share your positive experience!
-Sincerely,
Paul
Printing Stamps
I was printing stamps & it printed on plain paper. I couldn’t even try to reprint on the labels & had to mail it all in.
27 October 2025
Reply from Stamps.com
Hi Darlene,
We appreciate you sharing your experience. We're sorry the stamps printed on plain paper, and you couldn't reprint on labels. We apologize for any inconvenience this process causes. All misprint refund requests are sent to, reviewed, and approved by the USPS before being credited back to your Stamps.com postage balance account.
Again, we apologize for any inconvenience this process causes. We have step-by-step instructions at the links below:
HOW TO REFUND STAMPS
https://help.stamps.com/hc/en-us/articles/20821630250523
HOW TO REFUND ENVELOPES & SHIPPING LABELS
https://help.stamps.com/hc/en-us/articles/20821667404827
If we can help further, please let us know.
Sincerely,
Paul
Very easy to use and navigate
Very easy to use and navigate, very cost and time efficient
3 November 2025
Reply from Stamps.com
Hi Tatiana,
We're happy to hear that our platform is easy to use, navigate, and saves you time and money. We appreciate your positive feedback!
-Sincerely,
Paul
Wait, wait, wait, wait for a shipping label to print
When using their app on a desktop computer, you have to wait an unreasonably long time for a shipping label to print. This happens because the system spends several minutes "calculating" the price after you enter the weight and address. In reality, there’s nothing complex to calculate - shipping rates are straightforward and easy enough for a 10-year-old to determine in seconds. Yet, the Stamps.com app takes minutes to produce a rate, as if someone in their Filipino support center were manually approving prices. It’s been this way for over a year, and it’s clear that upper management has no idea what’s really going on.
3 November 2025
Unprompted review
Reply from Stamps.com
Dear Gregory,
We want to sincerely thank you for being a valued customer. We understand that you’ve been affected by a known issue impacting some users on Version 20.5 and above. We’re truly sorry for the inconvenience this has caused. Our team is actively working on a permanent fix, but at this time, the only available workaround is to roll back to Version 20.4.
We realize this is not ideal and appreciate your patience while we resolve the issue. We'd like to help you further with the rollback process or if you have any questions. Please email us at social@stamps.com so we can set up a technical callback for you. Thank you again for your long-standing partnership and understanding.
Sincerely,
Paul
Reply from Stamps.com
Hi Daniel,
We're happy to hear that our product is easy to use, and we appreciate your kind words regarding our customer support team. Have a great week!
Sincerely,
Paul
I was very pleased to talk over the…
I was very pleased to talk over the phone to your representative
7 October 2025
Reply from Stamps.com
We're happy to hear that you were pleased with your conversation with our representative! We appreciate you taking the time to share your positive experience. We will make sure that they receive this feedback! Thank you so much, Sergio!
-Sincerely,
Paul
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.