Very simple to use - wonderful to have at the tip of my fingers for my E-Bay storefront. The only issue I run into is that sometimes the log-in can be glitchy, but it's not an issue that would keep m... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I have never had a problem with Stamps.com. If I had questions they were either answered immediately or with in a day. Especially when it came to international mail.
Company replied
The website is at times somewhat "wonky". Ordering supplies becomes difficult when the website slows down or does not respond. The stamps and ease of printing is great. We were the pilot for this h... See more
Company replied
I've been using Stamps.com for the entire time I've been selling Banana Bungee on line. Offering free shipping and doing what it takes to earn direct business. The support at Stamps.com is amazing and... See more
Company replied
Company details
- Shipping and postal service
- Business-to-Business service
- Ecommerce solution provider
- Courier service
- Shipping service
Written by the company
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.
The Simple Way to Send
Written by the company
- Stamps.com is the easiest way to print stamps, shipping labels, or Certified Mail® any time.
- Access all mailing and shipping services from USPS®, UPS®, DHL, and more carriers in a single platform. Save time, money, and your bottom line when you spend less time sending. Stamps also calculates exact postage and get you the best rate every time.
More Flexibility for your Business
Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.
Stamps.com is a one-stop mailing and shipping solution that gives small business users the freedom and flexibility they require to run their business.
Users can easily print mail stamps and shipping labels online without ever leaving their desk. Available around the clock, Stamps.com gives businesses access to all the great services from USPS®, UPS® and more carriers 24/7 and at pre-negotiated discounted rates to get the most out of their mailing budget.
Contact info
4301 Bull Creek Rd, 78731, Austin, United States
- 1-888-434-0055
- support@stamps.com
- www.stamps.com
30 day risk-free trial
3.8
Great
3K reviews
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This company is involved in scamming…
This company is involved in scamming and trying to steal people money. They have been trying to steal my money by charging my card for the last two years and I have NEVER used their service. I called customer service and explained that I had been for asking for over two years to cancel whatever account they have for me. This weirdo blocked my number and literally just attempted to charge my card again about ten minutes ago. If I find out who the owner of this company is he’s definitely getting sued!
18 February 2026
Unprompted review
Reply from Stamps.com
Hi Manuel, the issues you raise are very concerning and we'd like to resolve this issue. We apologize for the experience. Thank you for your feedback. We'd like to locate this account and investigate this issue for you. Please contact us at social@stamps.com. We'd like to help. -Sincerely, Paul
Avoid if you print in volume.
We signed up as a fire department to mail our sponsorship letters. We were not able to print anything for numerous days. We followed all of their troubleshooting steps, called tech support which said "We are currently experiencing issues with some customers printing stamps" for several days, finally we made it through to customer support. We spent over an hour troubleshooting the issue. They blamed it on anti-virus software on a single computed although we tried it on three of our department computers that just ran standard Microsoft antivirus and it would not work. Anytime we tried printing envelopes it would just spin. The tech support team came to the determination that you should only print up to five different addresses at a time. Clearly if you are looking for a time-saving platform, this is not it.
18 February 2026
Unprompted review
Reply from Stamps.com
Hi,
Thank you for taking the time to share your experience. We sincerely apologize for the frustration. We understand how critical reliable printing capabilities are and we apologize that the recommended troubleshooting steps did not resolve your issue. Your feedback about the envelope printing spinning and the limitation of printing only a small number of locations at a time is especially important. We understand that you rely on our platform to save time, and we regret that your experience did not reflect that expectation. Thank you again for your candid feedback. If you're open to it, we'd like to troubleshoot this further for you with a senior technician. Please contact us at social@stamps.com so we can set up a callback. -Sincerely, Paul
Had no idea I had created an account…
Had no idea I had created an account until unwanted stuff showed up at my house and now have a credit card charge. Of course, company makes it difficult to figure out how to cancel. Awful experience!!
17 February 2026
Unprompted review
Reply from Stamps.com
Hi Steve,
We apologize for the experience. Rest assured we have closed your account and refunded $22.25 to your credit card. We show that instructions were provided on how to close your account when you contacted us. We also provide these instructions at all times on our website and you can also call our support team for assistance with this. We show that this account was fully activated on 1/14/2026. To create any Stamps.com account, you must complete the multi-step registration process at www.stamps.com.
Registration requires you to enter your name, mailing address, phone number and credit card information, in addition to creating a username and password and selecting two security questions. Also, you must review and agree to our Terms and Conditions:
www.stamps.com/conditions
During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products.
In addition, immediately after sign-up, new customers are sent a Welcome Email with the same terms outlined, along with information about the monthly flat rate fee if you choose to continue past the trial month.
If we can assist further, please let us know.
Sincerely,
Paul
Stamps.com charges more than you can…
Stamps.com charges more than you can ship the package by going to ups or FedEx. Plus they charge a monthly fee. I do not recommend using this service.
16 February 2026
Unprompted review
Reply from Stamps.com
Hi Tad,
We appreciate your feedback and regret to hear that our service didn't meet your expectations. We believe our pricing is competitive as we support the discounted USPS Commercial Base rate for packages and the discounted USPS Metered Rate for letters.
We understand that pricing is an important factor, and we’re sorry to hear that the Stamps.com monthly fee hasn’t felt like a clear savings for you, especially when compared to your shipping costs.
We’re always looking for ways to add more value and make our service worthwhile for every customer. With Stamps.com , you can save time, print postage online, avoid time-consuming trips to the Post Office, buy and print postage using your computer and printer, access all USPS mail classes and services including Certified Mail, and receive postage discounts you can’t get at the Post Office. You're also saving a ton of money when you use Stamps.com instead of a meter machine: https://www.stamps.com/postage-meters/hidden-costs/ We believe the monthly fee provides good value for customers who need to print not only just Priority and Priority Express Mail shipping labels, but also Shipping Labels for other classes (such as Ground Advantage) and shipping services (such as UPS), NetStamps, and postage printed directly on envelopes.
Sincerely,
Paul
you scammed 3 months ago i went on this…
you scammed 3 months ago i went on this app only for a cost of shipping , then i checked bank yesterday Lou made me subscribe for 3 months 20.99 fir 3 months without consent f ing refund me how u think this is okay bro im literally disabled
15 February 2026
Unprompted review
Reply from Stamps.com
Hi,
We sincerely apologize for the experience and we'd like to resolve this issue for you. Please feel free to email us at social@stamps.com so we can locate your account and help you further. We appreciate your feedback. To best serve our customers, we provide the terms for Stamps.com accounts during the registration process. Stamps.com accounts cannot be created without customers indicating that they’ve read the terms and conditions. We believe in full disclosure, which is why we provide our terms ( http://www.stamps.com/conditions ) on a single webpage during the registration process.
During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products.
In addition, immediately after sign-up, new customers are sent a Welcome Email with the same terms outlined, along with information about the monthly flat rate fee if you choose to continue past the trial month.
We'd like to help and we appreciate your feedback!
-Sincerely,
Paul
They make it hard as hell to cancel
They make it hard as hell to cancel. It's pretty much impossible from the app. It's just circular "are you sure you want to cancel" over and over again.
If you're selling on eBay it's the same rates for free from them. It's a damn scam
15 February 2026
Unprompted review
Reply from Stamps.com
Hi Joseph, we apologize for the experience and rest assured that we have closed your account. You will not be charged any fees. We apologize for the frustration. Reviewing this further for you, we show that our chat feature provided instructions on how to close your account. We will investigate the issues you describe. We take these issues very seriously.
Sincerely,
Paul
Don't waste your time or money
They offered a 'free scale' which never came in, they don't seem to disclose the price you'll pay for stamps until you actually print them, so I don't know if it's even a deal or not. Most importantly they signed my company up for a $21/month program that I never used nor saw we signed up for. It's 2026, I've seen adult content websites that are less sleazy than how Stamps.com treated us.
5 February 2026
Unprompted review
Reply from Stamps.com
Hi Jason,
We appreciate you bringing this to our attention. We regret that you did not receive the scale. We'd like to correct and resolve this issue. Please contact us at social@stamps.com.
We’re happy to answer your questions about our terms and conditions. To best serve our customers, we provide the terms for Stamps.com accounts during the registration process. Stamps.com accounts cannot be created without customers indicating that they’ve read the terms and conditions. We believe in full disclosure, which is why we provide our terms ( http://www.stamps.com/conditions ) on a single webpage during the registration process.
During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products.
In addition, immediately after sign-up, new customers are sent a Welcome Email with the same terms outlined, along with information about the monthly flat rate fee if you choose to continue past the trial month.
Sincerely,
Paul
They charge you after canceling your…
They charge you after canceling your account and when you try to make a refund request they ask you go login. But, you can't login because they require you to close your account to get a refund. It's a cycle and seems to be a vicious recurring cycle they perform (lots of users on reddit had similar experience)
12 February 2026
Unprompted review
Reply from Stamps.com
Hi Jessica,
Thank you for your feedback. You would not have to log in or close your account in order to request a refund. Our Support Teams are available via email, phone, and chat and offer support regardless of your account status or ability to log in. In regard to why you were billed, we bill at the end of the cycle, and we show that you were billed at the end of the cycle for January 13, 2026 to February 13, 2026. We do not bill after you cancel per se; it is a charge for the cycle you were in when you cancelled. Rest assured that we have refunded $21.20 to your credit card. Customer satisfaction is very important to us. -Sincerely, Paul
Stamps.com is heads above Pitney Bowes.
30 January 2026
Reply from Stamps.com
Hi William,
We're happy to hear that our service exceeds your expectations compared to other services. We appreciate your positive feedback! -Sincerely, Paul
They are awful, businesses beware
They are awful, and honestly if I could give them a zero star I would. I rely on my shipping to continue my business, it's a part of entire business model. This past summer I had horrible issues with glitches in their platform, I spent hours on the phone with customer service. I was able to talk to someone in customer service, but being honest, know one wanted to actually help me. So I cut off the relationship, and swear I closed the account. So randomly in October of 2025 they just started billing me again, which should be illegal. I am now working on my year end stuff and realized they never closed the account, but didn't charge me between July and October, but in October decided to start charging me again. Honestly, your platform sucks, your people suck, and I'm surprised you get any good reviews. I would highly recommend a different carrier if your business relies on sending packages.
16 July 2025
Unprompted review
Reply from Stamps.com
Hi,
We want to sincerely apologize for the experience you’ve described, especially since shipping is such a critical part of your business model.
I’m also very sorry to hear about the unexpected billing after you believed your account had been closed. We take feedback like yours seriously. I would truly appreciate the opportunity to look into this for you. If you’re willing, please send us your account email and any relevant reference numbers via direct message to social@stamps.com or our support channel so we can investigate this right away.
I understand your frustration, and I’m genuinely sorry that your experience left you feeling this way. If there’s anything we can do to make this right, we want to do it.
Thank you for bringing this to our attention.
-Sincerely,
Paul
Never any Issues
Never seem to have any issues with the website for printing stamps or other services needed.
2 February 2026
Reply from Stamps.com
Hi Christine,
We're happy to hear that you find our website reliable for your stamp printing and other service needs. Thank you for your positive feedback! We appreciate it!
-Sincerely,
Paul
This appears to be a SCAM COMPANY
This appears to be a SCAM COMPANY. I clicked on a trial a while back and then was automatically charged $22.67 as I just found out today on my credit card! And they've done it twice already! My user ID is yarkadin78. I need a FULL REFUND as I never used stamps.com for anything. I sent a message online but got back an AI response and an automated message about my account persisting until the beginning of March even after canceled! It is February 7th as I write! This means that I will be charged a THIRD TIME. The website is buggy with empty popups and shows a cancellation date of "1969"! What the hell? I need this account closed ASAP! I already have two request IDs open: #9291243 and #9291221.
5 February 2026
Unprompted review
Reply from Stamps.com
Hi,
We appreciate you bringing this to our attention and we apologize for your experience. Rest assured that we take your concerns seriously and have addressed request IDs #9291243 and #9291221 to investigate the matter and the cancellation concerns. We want to resolve this promptly and please let us know if you have further. To clarify, we bill at the end of each cycle and our subscription fees are not based on usage. Thank you for your feedback!
Sincerely,
Paul
Everything about the website is…
Everything about the website is fantastic. Easy to set up and very user friendly. Purchasing stamps is efficient and the billing simple
30 January 2026
Reply from Stamps.com
Hi,
We're happy to hear that you found the website easy to use and efficient for purchasing stamps. We appreciate you taking the time to share your positive experience with us!
-Sincerely,
Paul
It ‘s been good so far.
30 January 2026
Reply from Stamps.com
Hi Joe,
We're happy you're having a good experience! We appreciate your feedback and are here to help if you need us!
-Sincerely,
Paul
I didn't know it was a monthly…
I didn't know it was a monthly subscription when I signed up to purchase stamps. I got 2 stamps and when I tried to purchase a stamp it said no funds. I already cancelled but I lost around $21.00
5 February 2026
Unprompted review
Reply from Stamps.com
Hi Saint-Joseph,
Thank you for contacting Stamps.com. We apologize for any misunderstanding regarding our fee structure. We hear your concerns and we fully disclose our fees before any account can be created. We don't advertise or offer a free or pay-as-you-go service, and as disclosed and explained during registration, we do charge a $20.99 monthly fee after the 4-Week Trial Period. Rest assured that we have refunded $22.75 to you today. We have closed your account.
The fee we charge gives you access to services of the Post Office and the license to print official U.S. postage. It’s a flat fee that is not determined by how much postage you print. Stamps.com is a vendor licensed by the USPS, and all paid postage goes directly to the Post Office. In order to offer our standard service, we do charge a monthly subscription fee, as stated in our Terms of Service: www.stamps.com/conditions
We never charge people without their full agreement during our online registration process. Our service fee is not based on usage or activity. The monthly subscription service fee that Stamps.com charges is for access of the Stamps.com software, which allows customers to print postage from the comfort of their home or small office using just a PC and a printer. Our service is a monthly subscription service so it’s not based on usage of the software, but rather on having access to using it.
We believe in full disclosure, and information about our fees is available on our website, interface, Terms, and FAQs.
If we can assist further, please let us know.
-Sincerely,
Paul
If we can help you any further, please let us know.
Sincerely,
The Resolutions Team
Unable to Close account
After you charged me without my consent for 6 months. After being on the phone for over 1 hour, you refuse to close my account. Awful service.
3 February 2026
Unprompted review
Reply from Stamps.com
Hi Adam.
We regret to hear about this negative experience. We appreciate your feedback, and we'd like to help you further and investigate this issue. We'd like to locate your account and obtain further assistance for you. Please email us at social@stamps.com so we can assist you further. -Sincerely, Paul
Reply from Stamps.com
Hi Tina,
We're happy to hear that our package tracking system is easy to use for you. Thank you for your positive feedback. We appreciate it!
-Sincerely,
Paul
I get tired of having to change my…
I get tired of having to change my password all the time. Now I don’t care what password you give me. I’ll never remember it.
28 January 2026
Reply from Stamps.com
Hi,
We appreciate you sharing your thoughts. Password changes can be frustrating, and you shouldn't have to change it all of the time, Lynn. I apologize for the experience. We'd like to help. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can set up a technical callback for you.
-Sincerely,
Paul
SCAM
Signed up for free plan and was charged $20 when I didnt click free trial. Authentication requires a card and theres supposed to be a temporary hold for $1 and they will not return the temporary hold until you dispute transaction and then 3 months later they sent me my $1 back.... After the bank already reimbursed me so now thanks to this site I get to deal with the bank again so the bank can get the $1 they reimbursed me back for the unauthorized transactions.
Don't waste time on this site its nothing but a information grab
3 February 2026
Unprompted review
Reply from Stamps.com
Hi Dylan,
Thank you for your feedback and rest assured that we refunded $20.99 as a courtesy on 1/19/26. We apologize for any misunderstanding. The $1.00 transaction you are seeing is a temporary hold called an "authorization" or "auth" and will not go through as an actual charge. This places the funds on a temporary hold while we wait for the credit card company to verify the information on file. The authorization drops off your credit account within 72 hours for most banks, although for some banks it could take up to 30 days.
We apologize for any misunderstanding regarding our fee structure. We hear your concerns and we fully disclose our fees before any account can be created. We don't advertise or offer a free or pay-as-you-go service, and as disclosed and explained during registration, we do charge a $20.99 monthly fee after the 4-Week Trial Period, which ended on your account on 1/15/2026.
The fee we charge gives you access to services of the Post Office and the license to print official U.S. postage. It’s a flat fee that is not determined by how much postage you print. Stamps.com is a vendor licensed by the USPS, and all paid postage goes directly to the Post Office. In order to offer our standard service, we do charge a monthly subscription fee, as stated in our Terms of Service: www.stamps.com/conditions
We never charge people without their full agreement during our online registration process. Our service fee is not based on usage or activity. The monthly subscription service fee that Stamps.com charges is for access of the Stamps.com software, which allows customers to print postage from the comfort of their home or small office using just a PC and a printer. Our service is a monthly subscription service so it’s not based on usage of the software, but rather on having access to using it.
We believe in full disclosure, and information about our fees is available on our website, interface, Terms, and FAQs.
If we can help you any further, please let us know.
Sincerely,
Paul
I don’t like that I cannot add funds…
I don’t like that I cannot add funds with the semi-free account
26 January 2026
Reply from Stamps.com
Hi Sue,
We appreciate your feedback and appreciate your feedback regarding the funding limitations with the semi-free account. Thank you for sharing your feedback regarding this.
Sincerely,
Paul
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