Very simple to use - wonderful to have at the tip of my fingers for my E-Bay storefront. The only issue I run into is that sometimes the log-in can be glitchy, but it's not an issue that would keep m... See more
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Review summary
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What people talk about most
Based on these reviews
I have never had a problem with Stamps.com. If I had questions they were either answered immediately or with in a day. Especially when it came to international mail.
Company replied
The website is at times somewhat "wonky". Ordering supplies becomes difficult when the website slows down or does not respond. The stamps and ease of printing is great. We were the pilot for this h... See more
Company replied
I've been using Stamps.com for the entire time I've been selling Banana Bungee on line. Offering free shipping and doing what it takes to earn direct business. The support at Stamps.com is amazing and... See more
Company replied
Company details
- Shipping and postal service
- Business-to-Business service
- Ecommerce solution provider
- Courier service
- Shipping service
Written by the company
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.
The Simple Way to Send
Written by the company
- Stamps.com is the easiest way to print stamps, shipping labels, or Certified Mail® any time.
- Access all mailing and shipping services from USPS®, UPS®, DHL, and more carriers in a single platform. Save time, money, and your bottom line when you spend less time sending. Stamps also calculates exact postage and get you the best rate every time.
More Flexibility for your Business
Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.
Stamps.com is a one-stop mailing and shipping solution that gives small business users the freedom and flexibility they require to run their business.
Users can easily print mail stamps and shipping labels online without ever leaving their desk. Available around the clock, Stamps.com gives businesses access to all the great services from USPS®, UPS® and more carriers 24/7 and at pre-negotiated discounted rates to get the most out of their mailing budget.
Contact info
4301 Bull Creek Rd, 78731, Austin, United States
- 1-888-434-0055
- support@stamps.com
- www.stamps.com
30 day risk-free trial
3.8
Great
3K reviews
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Easy to navigate the dashboard
Easy to navigate the dashboard. Very supportive in refund requests due to errors made by self
23 January 2026
Reply from Stamps.com
Hi Debbie,
We're so happy to hear that you find the dashboard easy to navigate. We appreciate your feedback and are glad we could support your refund requests due to printing issues.
Sincerely,
Paul
So easy to use and convenient!
Easy to obtain postage! Easy to print and recover postage if something goes wrong while printing. It beats having to visit the post office and user friendly. Love it!
23 January 2026
Reply from Stamps.com
Hi Sue,
We're happy to hear that you find our postage service easy to use! It's great to know that printing and recovering postage is simple and convenient for you. We appreciate your positive feedback!
Sincerely,
Paul
Reply from Stamps.com
Glad to hear it! Thank you so much for your feedback!
-Sincerely,
Paul
Reply from Stamps.com
Hi Benjie,
We're happy to hear that you find the convenience of printing stamps from your office beneficial. Thank you for your positive feedback!
Sincerely,
Paul
The AOL of the shipping business
The AOL of the shipping business. I have requested cancellation twice, and they continue to bill me. Like usual my time is not important. Dispute open with credit card.
22 January 2026
Unprompted review
Reply from Stamps.com
Hi Steven,
We apologize for the experience and regret you're having issues regarding cancellation. We value your time and apologize for the frustration. We'd like to help. I'd like to locate your account and obtain further assistance for you. Please email us at social@stamps.com. -Sincerely, Paul
Reply from Stamps.com
Hi Cecilia,
We appreciate you taking the time to share your positive experience. We're glad we could resolve the issue effectively for you!
Sincerely,
Paul
Rushing toward a solution doesn't work
The technician I connected was NOT in a hurry. He was calm, cool and collected. I had a few issues that he was not able to see on his equipment, but he knew your system so well he was able to give me ideas of what places I could go to meet my needs.
21 January 2026
Reply from Stamps.com
Thank you so much, Ted, for your positive feedback about our specialist Tim! We really appreciate that! We’re delighted to hear that the technician you worked with was calm, attentive, and knowledgeable. It’s great to know that his deep understanding of our system allowed him to provide helpful guidance and alternative solutions to meet your needs. If you need us, we are here for you! -Sincerely, Paul
Wont even let me print my stampsss.s.s.
21 January 2026
Unprompted review
Reply from Stamps.com
Hi Bob,
We're so sorry you're having printing issues. We'd like to help. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can set up a technical callback for you. -Sincerely, Paul
Reply from Stamps.com
Hi Carilyn,
We are happy to hear that you find our site easy to use! Thank you for your positive feedback! We appreciate it!
Sincerely,
Paul
Updates are difficult
13 January 2026
Reply from Stamps.com
We're sorry to hear that, Anna! We'd like to help if you are encountering issues with updates. Please email us at social@stamps.com so we can set up a technical callback for you. We apologize for the experience. -Sincerely, Paul
Very helpful, fully featured and cost effective
A very helpful and fully featured service. I used Stamps.com for my business and when I closed my business, it made the transition to personal use seamless and cost effective.
19 January 2026
Reply from Stamps.com
Hi Frank,
We're happy to hear that our service was helpful for your business and personal needs. We appreciate you sharing how easy and cost-effective the transition was for you. Thank you for your positive feedback!
Sincerely,
Paul
Good Customer Service Response
Good customer support when I had an issue. They fixed it quickly and it's been smooth sailing ever since.
17 January 2026
Unprompted review
Reply from Stamps.com
Hi Bill, we apologize for the negative experience and rest assured that we have waived the outstanding balance on your account for $41.98. We apologize for any misunderstanding regarding our services. We do not sell rolls or books of stamps, as the service we offer is the ability to print postage. It sounds like you may be referring to our NetStamps Label Sheets; these are not stamps per se. To print NetStamps sheets, you would need a Stamps.com account; they are not stand-alone stamps and not advertised as such. NetStamps allow customers to print postage using our online and software platforms. That being said, rest assured that you can use your postage balance (currently $10.00) to print on different supplies and for different postage types. While we do sell supplies at https://store.stamps.com/ we would like to clarify that for many of our mailing options, the Stamps.com service and software are usable without any supplies or equipment purchased from us. Customers can begin using Stamps.com immediately upon opening an account and installing our software. No additional hardware or supplies are needed to start printing postage. The Stamps.com software allows customers to print valid USPS postage directly onto standard non-windowed envelopes (#8,#9,#10, etc.), and plain paper for barcoded Shipping Labels, for example. Customers may also use labels purchased from a 3rd party office supplies store, such as Avery or NCR labels. Stamps.com customers do not have to purchase Stamps.com scales, and can use scales purchased from an office supplies store. If we can assist further, please call us at 888-434-0055 or email us at support@stamps.com. -Sincerely, Paul
Reply from Stamps.com
Hi Shapour,
We're happy to hear that our product meets your immediate needs for straps! Thank you for your positive feedback! We appreciate it a lot.
-Sincerely,
Paul
A great business tool
I have been using Stamps dot come for many years and love how easy and accurate it is.
12 January 2026
Reply from Stamps.com
Hi Doris,
We're happy to hear that you've had such a positive experience with our service for so many years! Thank you for taking the time to share your feedback. We appreciate it! -Sincerely, Paul
I do not like the stamp labels with the…
I do not like the stamp labels with the pre-printed return address lables. I would prefer more stamp blanks per sheet of labels.
19 January 2026
Reply from Stamps.com
Thanks for your feedback, Stephen! I'll make sure that our product and store teams receive that feedback regarding label options. Thank you! -Sincerely, Paul
I have found using Stamps.com has greatly increased my efficiency.
I have found using Stamps.com to be easy and convenient. It has greatly increased my efficiency.
12 January 2026
Reply from Stamps.com
Hi,
We're happy to hear that Stamps.com is easy and convenient for you. It's great to know that our service has greatly increased your efficiency. Thank you for your positive feedback!
-Sincerely,
Paul
The site is very user friendly.
16 January 2026
Reply from Stamps.com
Hi Erma,
We're happy to hear that our site is user friendly for you. We appreciate your positive feedback and thank you for your time!
-Sincerely,
Paul
Love it so much!
8 January 2026
Reply from Stamps.com
Hi,
We're so glad you love it! Thanks for letting us know about your great experience.
-Sincerely,
Paul
Very efficient site!
12 January 2026
Reply from Stamps.com
Thank you so much, William! Efficiency is what we're going for! Thank you for your feedback! -Sincerely, Paul
Refund
They want you to mail in a request form for a refund for 1 stamp. Does that make any sence?
14 January 2026
Unprompted review
Reply from Stamps.com
Hi Bruce, thank you for that feedback. We hear you. Mail-in refund requests can be received within 60 days of the print date, so if you encounter other misprints the requests can be mailed together. We do require for non-trackable postage, such as NetStamps, that they be mailed in. We apologize for the inconvenience! -Sincerely, Paul
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