The most pathetic, unethical bank I have ever dealt with. I have long relationships with many banks in four different Countries, I have never seen a bank behave as unethically as Standard Chartered i... See more
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Given the absolutely ridiculous and pathetic reason for charging me PURCHASE INTEREST of Rs1, 523.34 and a corresponding GST of Rs274.20 for a shortfall of Rs0.01(1 paise) in the payment of my dues,... See more
Singapore site . Mobile app doesn’t work properly to enable overseas card usage.. I wrote 3 messages on it . Never responded. I rang their phone number for 24 hour service , went through the options... See more
Worst Service.First time ever missing a payment — and Standard Chartered immediately charges a late fee with zero flexibility. Tried to appeal for a waiver, but was met with a flat rejection. No un... See more
Company details
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Contact info
London, United Kingdom
- www.standardchartered.com
1.1
Bad
187 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Worst Customer Support
Worst Customer Support
The verification process is so pathetic that they even don't know what they are asking. Like after answering all question correct they ask the silly question.
I HAVE OPEN NEW ACCOUNT AND WAS ACTIVATING MY CREDIT CARD, SO THEY ARE ASKING WHAT WAS YOUR LAST TRANSACTION? SERIOUSLY? SUCH A NONSENSE!!!
24 December 2020
Unprompted review
OK...their security inquiry over the…
OK...their security inquiry over the phone is amazing, they don't give damn if you are calling from the registered number or even tell them every single information their security questions were just endless, and if you were telling every answer right but dare to wrong on the last question then they will say that we cant help because you were not able to clear the security questions.
PATHETIC, WORST & UM-IMAGINEABLE CALL CENTER SERVICE SCB PAKISTAN.
I WONT RECOMMEND ANYONE TO OPEN ANY ACCOUNT IN THIS BANK.
24 December 2020
Unprompted review
Pathetic customer service by standard…
Pathetic customer service by standard chartered in Pakistan. Not just the customer service but their service is worst, no request is taken care until I call them twice or trice to get it done. I am giving one star because there is no option to proceed without it or they deserve no star....
23 December 2020
Unprompted review
Worst Customer Services.
They Do not have idea on how to retain customer or how to resolve customer Problems or Queries.
Just reading from a script.
also Agents are not updated on their own SOP and every one guides different Sops.
Standard Chartered. (Pakistan)
23 December 2020
Unprompted review
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