I would give 0 stars if I could
I would give 0 stars if I could. I pay all this extra money for playback and it never works. I open a ticket and they don’t do anything. I am paying extra for a service that never works.
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StatCounter provides analytics software to websites that has been around for 16+ years.
Taylor's Lane 8, Dublin, Ireland
I would give 0 stars if I could. I pay all this extra money for playback and it never works. I open a ticket and they don’t do anything. I am paying extra for a service that never works.
I've been in the website market for many years and this is the best website analyzer I've ever seen - Thanks to the developers
This company has the worst customer service. The customer support agents are responsive and unprofessional. Additionally, there have been discrepancies in invoicing instead of correcting them and keeping a client. They want you to pay the invoice first and no credit or apology on their end. My trials were another issue. Instead of making a client's life easier, they have so much bad attitude.
Solid product, love the stats and detailed information you get. Used to be a paying member but realised we didn't use much of the "premium" features so we're fine with a free account for now. Perhaps we're missing the appeal of an upgraded account.
StatCounter, they are always down, there is always something with this company. Unbelievable it also cost 24 hours or even more for a fix. What kind of clowns are working there
Sometime around mid-december I started getting obviously bad numbers from StatCounter which I would have tracked down except I no longer needed the numbers. I asked StatCounter for a partial refund but they refused to consider it. Motto: Be careful when you sign up!
i use it years for free, and was happy.
now i use the paid version, and its fully ok for this small amount.
One of the most honest Web Analytics around, they provide straight forward information about the traffic in our Websites.
I paid 150 euros for a yearly subscription. Once the statcounter server was down once. I said ok it can happen. Then, it happened a second time. Then, it happened a third time.
I just think that 150 euros is expensive for a server that is not reliable.
I use StatCounter for my website. I really love how the User Interface looks and how easily it collects statistics. The website views also come through instantly almost so you can get a real insight into your visitor activity minute by minute! Highly recommend.
This is my favorite analytics website. It is very easy to read and the best alternative to combine with google analytics!
Been with this company for ten years or more. They are gradually improving their reporting systems. Can highly recommend to anyone who wants to track visitors to their website. Free version and paid. Simple to use/integrate .
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