We have used Steel City a number of times for branded goods and the service is always first class! The latest order was no different - fast, efficient, friendly. Couldn't ask for more!
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I can only apologise most profusely as it seems there is another Steel City firm, it could be Steel City, a Koi company. Most confusing as they are using a name which is obviously virtually identical... See more
Company replied
I had an issue with the quality of an order from Steel City, so I contacted them to discuss. They checked the quality on their end and agreed to re-print the entire order. This was done at no cost... See more
Company replied
First Class Service. We needed 250 branded t-shirts on a tight budget and an even tighter deadline. Steel City came up trumps on both counts - they provided the best quote by far and were able to tu... See more
Company replied
Company details
Written by the company
At Steel City, we live and breathe branded merchandise and passionately believe they help you to raise your brand profile, win new business and ultimately increase sales.
Contact info
The Don Press, New Street, S1 2DN, Sheffield, United Kingdom
- +44 114 275 4150
- sales@steel-city.co.uk
- www.steel-city.co.uk
4.8
Excellent
51 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic products, very helpful staff, highly recommend.
David has been so helpful in sourcing any item we ask him for, as well as sending us over fantastic proofs very quickly. The whole process was very easy and the products are fantastic. We look forward to working with you again very shortly.
19 September 2019
Unprompted review
Reply from Steel City- Branded Merchandise
We are so pleased to hear you had such a wonderful experience with us. Thank you Katy.
Clear communication right from quote to…
Clear communication right from quote to delivery of goods. Great prices and a really good bunch of people to work with.
18 September 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Laura for this brilliant review!
Service is second to none.
Impeccable service once again from Steel City.
12 September 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you so much Zi!
We were really happy with our products…
We were really happy with our products from Steel City they looked great with our clients and sponsors branding. We ordered lots of different products for different events at the same time and they were all great and arrived on time.
Emma was an amazing help through the whole process! She always kept us up to date, accommodated some of our short lead times and ensured we were completely happy with the branding. Our clients and sponsors were also really impressed with all the products which is great.
11 September 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Molly for the superb review! Glad we were able to assist you with all your branded merchandise needs and that they impressed your clients!
Branded Fans
I dealt with Debbie, Emma and Lucy when ordering some branded fans and I was extremelley happy with the service I recieved from all of them. They were in contact with me throughout all points of my order from enquriry to completion and were so friendly and efficient. The product was delivered quickly and was of great quality. Overall great service from Steel City and the team definitley deserve a special shoutout! Thanks again :)
11 September 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Stacey for such a fantastic review. Debbie, Emma and Lucy are thrilled to hear it!
Would highly recommend.
Great people, great service, great products. Would highly recommend.
20 August 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Gary, much appreciated.
Excellent fast service
Excellent fast service, and we were informed every step of the way regarding our order
20 August 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Donna for the fantastic review!
Steel City Marketing
Steel City Marketing - Excellent customer services and a quick turnaround on products. Staff are very professional & helpful.
8 August 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Jayne so much for your kind review!
Great service, great products!
We recently placed our first order with Steel City and I have to say I am very impressed by the service.
The order has handled very professionally and we received the delivery quickly.
We have some very happy clients. I would recommend Steel City to anyone looking for merchandise!
25 July 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you so much for such a wonderful review! We are pleased to have helped you and hope to work with you again soon!
Quality issue dealt with efficiently, professionally, and quickly
I had an issue with the quality of an order from Steel City, so I contacted them to discuss. They checked the quality on their end and agreed to re-print the entire order. This was done at no cost to myself and was actioned quickly, with steady communication.
Despite the initial issue, I am happy with the service as it only delayed the final delivery by 7 working days, which is manageable. It was also relatively hassle-free.
Special mention to Lucy Hill (Production Administrator) for organising this efficiently.
19 July 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Neil for your review and we are happy that we were able to resolve the issue quickly and to your satisfaction.
Great service as always
Great service as always. Communication very good from start to finish.
12 July 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Marc for this excellent review!
Massive thanks to Lucy Hill and all the…
Massive thanks to Lucy Hill and all the team at Steel City. Brilliant job done with some custom torches for our kids birthday party ad very short notice. Will definitely be back again (with a little more notice next-time!)
17 June 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Gary for the fantastic feedback! So happy you are planning to use our services again!
Reply from Steel City- Branded Merchandise
Thank you Irene! Glad to hear it!!
Totally happy with the service
Totally happy with the service. Very friendly but professional and held my hand when I needed it!
31 May 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Great feedback, we are so pleased you are happy with our service.
Excellent service and communication
26 May 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Tchad for the fantastic review - it is a pleasure to work with you and TCHC team.
Reply from Steel City- Branded Merchandise
Thank you Lynn, great to hear!
Reply from Steel City- Branded Merchandise
Thank you for the brilliant review. Glad we can provide a great service.
Very approachable and helpful staff
Very approachable and helpful staff. Good attention to detail and prompt response
17 May 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you Rebecca for the outstanding review!
Steel City are a fantastic company to…
Steel City are a fantastic company to work with. We ordered some umbrellas recently and are so pleased with the products. Good communication and fast turnaround - thank you!
17 May 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Glad you were pleased with the umbrellas Ruth! Fantastic review, thank you.
Easy and efficient company to deal with
Great service from this company just a hiccup with the goods supplied which they are following up
8 May 2019
Unprompted review
Reply from Steel City- Branded Merchandise
Thank you for the review - great to hear we are providing good service levels and we are definitely following up on the issue with the order.
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